Outlook: Microsoft Outlook 365 (2023) expert

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Microsoft Outlook is Office's email client and productivity app. Explore Outlook, its uses and configuration.

GETTING STARTED

Setting Up in Outlook 2019 for Windows

  • 3m 16s
  • 3m 10s

GETTING STARTED

Getting Started with Outlook 2013 for Windows

  • 3m 40s
  • 6m 12s

GETTING STARTED

Getting Started with Outlook Mail Web

  • 5m 15s
  • 4m 32s

GETTING STARTED

Sign-in & Setup in OWA iPad

  • 5m 46s
  • 5m 53s

GETTING STARTED

Getting Started in Outlook 2010 for Windows

  • 4m 11s
  • 6m 4s

GETTING STARTED

Sending & Receiving Messages in Outlook on the Web

  • 4m 5s
  • 3m 43s

GETTING STARTED

Setting up the application in Outlook Microsoft 365

  • 26s
  • 3m 44s

GETTING STARTED

Opening & Setting Up the Client in Outlook 2016 for Mac

  • 5m 32s
  • 6m 8s

GETTING STARTED

Setting Up in Outlook 2016 for Windows

  • 3m 10s
  • 5m 39s

GETTING STARTED

Getting started in Outlook 365

  • 48s
  • 2m 55s

GETTING STARTED

Designing & Shaping Email in Outlook 2019 for Windows

  • 3m 46s
  • 4m 52s

GETTING STARTED

Formatting Email in Outlook 2013 for Windows

  • 6m 44s
  • 5m 24s

GETTING STARTED

Organizing Email in Outlook Mail Web

  • 3m 57s
  • 4m 39s

GETTING STARTED

Organizing Email in OWA iPad

  • 3m 37s
  • 3m 56s

GETTING STARTED

Formatting Email in Outlook 2010 for Windows

  • 5m 18s
  • 3m 33s

GETTING STARTED

Adding elements & printing emails in Outlook Microsoft 365

  • 30s
  • 3m 40s

GETTING STARTED

Organizing Email in Outlook 2016 for Mac

  • 2m 26s
  • 4m 29s

GETTING STARTED

Formatting Email in Outlook 2016 for Windows

  • 5m 18s
  • 6m 34s

GETTING STARTED

Adding attachments & content to emails in Outlook 365

  • 58s
  • 4m 55s

GETTING STARTED

Customizing your experience in Outlook 365

  • 55s
  • 4m 42s

COURSES INCLUDED

Setting Up in Outlook 2019 for Windows
Discover how to install an Outlook 2019 account and navigate the interface so you can easily access your e-mails. This course shows how to access Outlook 2019 on your desktop and install your email account. See how to navigate the interface and access its features; find and use the Help tool; customize the Outlook environment to facilitate quick and easy access to your email correspondence. Learn how to manage your notifications settings and minimize disruptions. Finally, you will learn how to create and use easy keyboard shortcuts that will save you many clicks.
7 videos | 28m has Assessment available Badge
Sending & Receiving Email in Outlook 2019 for Windows
Explore how to send, receive, and reply to different types of e-mails with Outlook 2019. In this course, you will begin by exploring how to compose, send, save, forward and reply to e-mails. Learn how to activate Read Aloud tool for any e-mail in Outlook that needs to be read aloud. Examine how to send an e-mail to multiple recipients, and learn the difference between the To, Cc, and Bcc fields; see how to insert and view mentions from your inbox to draw attention to your contacts. Observe how to share files via OneDrive and SharePoint and make email attachments; request delivery receipt; set up out-of-office and automatic replies. Finally, you will learn how to save emails as PDFs and print them out.
16 videos | 1h 3m has Assessment available Badge
Illustrating Email in Outlook 2019 for Windows
Outlook 2019 e-mails need not contain text only. In this 17-video course, learners can explore ways to illustrate their e-mails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects. Begin by learning how to insert a hyperlink to quickly access a website, an e-mail address, or existing location in your e-mail, or customize your hyperlinks. Also learn how to insert an image into the body of your e-mail; format an image, and insert WordArt graphics. This leads into observing how to insert shapes; modify shapes; insert a table, and modify and format a table. Examine SmartArt graphics, a feature in Outlook used to create formatted and professional-looking diagrams to present your data, and learn how to modify and format SmartArt graphics. Delve into ways to insert a chart, and to modify and format a chart. Learn how to create a survey, and finally, if you have a document that you want to insert into your Outlook e-mail, discover how to insert it as an object.
17 videos | 1h 13m has Assessment available Badge
Contact Tools in Outlook 2019 for Windows
Outlook 2019 makes it easy to keep track of people you connect with. In this 11-video course, you will discover how to add, import, export, and categorize contacts; create and manage groups; and configure your address book. First, explore how to use your address book to get the most out of it, then add a contact. Examine how to import and export contacts; organize your contacts into groups; and create a collaborative workgroup, allowing you to work directly with other group members from your inbox. Then explore how to create and view conversations and also create a meeting from your group. This leads into learning ways to manage your Office 365 group, edit and delete groups, and join other groups. Next, learn how to organize your contacts by placing your contact entries into different folders, and then categorizing your contacts to differentiate between entries in your Outlook address book. The course concludes by demonstrating how to print your address book and save it as a PDF, and how to configure your address book.
11 videos | 51m has Assessment available Badge
Calendar Tools in Outlook 2019 for Windows
Keep track of events, meetings, and appointments in Outlook for Office 2019 by using the calendar function. In this 15-video course, learners will discover how to configure a calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks. Begin with an overview of the calendar, and then learn how to create a one-off or recurring event. Outlook's meeting function allows you to propose and schedule a meeting, while at the same time send e-mail invitations to your intended participants. Discover how to do this along with managing your meetings. You will explore how to create events from your e-mail; create a calendar, and import and export a calendar. Also, observe how to manage multiple calendars; print a calendar and save as a PDF, and configure your calendar. Discover how to create a task with Outlook's To-Do List function; assign a task; and then organize your tasks. Finally, observe how to customize tasks.
15 videos | 1h 3m has Assessment available Badge
Formatting Email Text in Outlook 2019 for Windows
There are numerous formatting techniques that can be applied to Outlook 2019 e-mails. Discover how to format text, use lists, work with color, and manage your styles and style sets, in this 11-video course. Begin with a look at ways to format your text. You can change its appearance with various text formatting options. Then learn how to add color and text effects, such as highlighters, bold, italics, underline, and strikethrough. Also learn how to add custom colors using the Advanced Color tools. Learners next discover how to format the text in an e-mail by using the Alignment and Capitalization tools; ensure that text is laid out properly by using Line and Paragraph Spacing tools; and observe how to insert special characters. Browse the various text styles available in the styles gallery, moving between styles sets and customizing your default style settings in Outlook. Explore how to create your own text style, and then create a style set. Finally, observe how to create bullet and numbered lists, and then customize your lists.
11 videos | 51m has Assessment available Badge
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FREE ACCESS

COURSES INCLUDED

Getting Started with Outlook 2013 for Windows
Get started with Outlook 2013. Discover how to install and configure an email account, and explore the interface, including the Office ribbon, view panes, and Notes function.
4 videos | 24m available Badge
Sending & Receiving Email in Outlook 2013 for Windows
Discover how to work with email in Outlook 2013. Learn how to read, send, reply to, forward, and print emails; save drafts; work with attachments; adjust send options; and create a mailout, automatic reply, and out-of-office reply.
13 videos | 1h 15m available Badge
Illustrating Email in Outlook 2013 for Windows
There are a number of elements that you can insert into your emails. Learn how to insert and format images, shapes, tables, charts, and SmartArt graphics, and how to insert hyperlinks and documents in the body of emails.
12 videos | 1h 5m available Badge
Contact Tools in Outlook 2013 for Windows
To get the most out of your address book in Outlook 2013, you need to know how to use the People component. Learn how to add and organize contacts, create contact groups, and customize and print your address book.
7 videos | 34m available Badge
Calendar Tools in Outlook 2013 for Windows
Explore the calendar in Outlook 2013, create events, organize meetings, and manage multiple calendars. In addition, discover how to create, assign, organize, and customize tasks.
11 videos | 58m available Badge
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FREE ACCESS

COURSES INCLUDED

Getting Started with Outlook Mail Web
Get started with Outlook Mail, and explore the interface. Discover how to create an account and edit your profile, customize the interface, use keyboard shortcuts, and configure the message display settings.
6 videos | 30m available Badge
Sending & Receiving Email in Outlook Mail Web
Learn how to work with email in Outlook Mail. Discover how to read, send, save, and print emails and attachments; respond to and forward emails; create an out-of-office message; and send and save files via OneDrive.
9 videos | 35m available Badge
Formatting Email in Outlook Mail Web
Outlook Mail offers a number of formatting features that can be applied to your emails. Discover how to work with text font and color, insert images and links, use bullet points and spell check, and manage signatures.
6 videos | 29m available Badge
Contact Tools in Outlook Mail Web
To get the most out of Outlook Mail, you need to know how to use the Address Book interface. Discover how to add, link, and import contacts, and create contact groups in Outlook People.
5 videos | 22m available Badge
Calendar Tools in Outlook Mail Web
Work with the calendar in Outlook Mail. Discover how to create, edit, and delete events and meetings. Also, learn how to create, edit, delete, import, and share a calendar.
9 videos | 38m available Badge
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COURSES INCLUDED

Sign-in & Setup in OWA iPad
Get started with Outlook Web App (OWA) for iPad. Learn how to sign in and navigate the app, configure your account settings, receive email from other accounts, and forward emails to different inboxes.
4 videos | 17m available Badge
Working with Email in OWA iPad
Learn how to work with emails in OWA. Discover how to read, send, and save emails and attachments; respond to and forward emails; work with attachments; create an out-of-office reply; and manage signatures and contacts.
14 videos | 1h 11m available Badge
Calendar Tools in OWA iPad
Learn how to work with the calendar in OWA. Discover how to use the calendar to create and work with events, organize meetings, share your calendar with others, and adjust your calendar settings.
5 videos | 29m available Badge

COURSES INCLUDED

Getting Started in Outlook 2010 for Windows
Get started with Outlook 2010. Discover how to install and configure an email account, and explore the interface, including the Office ribbon, view panes, and Notes function.
4 videos | 18m available Badge
Sending & Receiving Email in Outlook 2010 for Windows
Discover how to work with email in Outlook 2010. Learn how to read, send, reply to, forward, and print emails; save drafts; work with attachments; adjust send options; and create a mailout, automatic reply, and out-of-office reply.
13 videos | 58m available Badge
Adding Graphics to Email in Outlook 2010 for Windows
There are a number of elements that you can insert into your email. Discover how to insert and format images, shapes, tables, charts, and SmartArt graphics, and how to insert hyperlinks and documents in the body of your emails.
14 videos | 59m available Badge
Contact Tools in Outlook 2010 for Windows
To get the most out of your address book in Outlook 2010, you need to know how to use the People component. Discover how to add and organize contacts, create contact groups, and customize and print your address book.
8 videos | 36m available Badge
Calendar Tools in Outlook 2010 for Windows
Explore the calendar in Outlook 2010, and create events, organize meetings, and manage multiple calendars. In addition, discover how to create, assign, organize, and customize tasks.
13 videos | 56m available Badge
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FREE ACCESS

COURSES INCLUDED

Sending & Receiving Messages in Outlook on the Web
In this course you are going to see how to use Outlook on the Web, Microsoft 365's online e-mail client. You can use this app wherever you are. You just need to enter the username and password for your work or study account and be connected to internet. In this course you will discover the app by navigating its key tools and see how to read, send, reply and forward messages. You will also learn to how to set up an out-of-office message and choose the send options of your e-mails with Outlook on the Web.
8 videos | 30m has Assessment available Badge
Formatting Emails in Outlook on the Web
In Outlook on the Web, you can format your messages in order to highlight important aspects of your text or data. In this course, you will see how to change the font, the color, or the size of your text as well as add effects, bulleted or numbered lists, and insert tables and hyperlinks. You will also discover how to save and add attachments to your messages. Printing emails and saving drafts will also be covered in this course.
10 videos | 41m has Assessment available Badge
Organizing Emails in Outlook on the Web
This course will focus on how to organize your Outlook on the Web emails by deleting, pinning, archiving and even creating rules to do this automatically. You are also going to learn how to combat spam by moving it to a dedicated folder, reporting as phishing or even blocking senders. Finding items in your inbox will also be covered in this course, by using the searchbar but also tagging, categorizing, filtering and sorting emails. Last but not least, how to manage your conversations will also be showed.
11 videos | 41m has Assessment available Badge
Managing Contacts in Outlook on the Web
In this course you are going to learn to manage your contacts in several ways via People, the contacts application of Outlook on the Web. First of all you are going to see where to find contacts information on your email and then how to navigate into the People app. Via this app you are going to learn how to add contacts, create contacts lists and groups. Organizing contacts, linking, importing and exporting them will also be covered in this course.
8 videos | 28m has Assessment available Badge
Using & Managing the Calendar in Outlook on the Web
In Outlook on the Web, you can use the Calendar app to create and manage events. In this course, you are going to learn how to navigate the calendar interface and add your own meetings and appointments as single or recurring events. You will see how to reply to event invitations you receive and add events to OneNote. It's also important to know how to manage your calendars by customizing their settings, printing them, or adding more calendars to stay as organized as possible.
11 videos | 43m has Assessment available Badge
Using & Configuring Tasks in Outlook on the Web
This course will focus on using and managing your tasks in the new version of the Tasks app which is now powered by To-do. To get the most of this app, you are also going to learn how to configure and customize its features. For example, using signatures, sending your messages to a different inbox and configuring your notifications. An overview of how to use the Outlook on the Web settings menu will also be covered.
7 videos | 26m has Assessment available Badge
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COURSES INCLUDED

Setting up the application in Outlook Microsoft 365
Outlook for Microsoft 365 is the email client that ships with the Microsoft 365 suite. In this course you are going to see how to configure your account, explore the interface, manage notifications and access the help tool.
7 videos | 23m has Assessment available Badge
Sending and receiving emails in Outlook Microsoft 365
With Outlook Microsoft 365 it's easy to send and receive emails. In this video you are going to see how to open and read your messages and also how to send and respond to emails. More sophisticated topics like saving a message as a draft, creating a mailout and out-of-office messages, requesting a delivery or read receipt are also going to be covered in this course.
8 videos | 26m has Assessment available Badge

COURSES INCLUDED

Opening & Setting Up the Client in Outlook 2016 for Mac
To get started in Outlook 2016 for Mac, you will need an email account. Fill out your credentials and Outlook will take care of the rest, letting you focus on getting to know the client.
5 videos | 24m available Badge
Sending & Receiving Email in Outlook 2016 for Mac
Once your account is installed in Outlook 2016 for Mac, you will be ready to start receiving and sending emails. Learn how to reply to and forward messages, and use the attachment tools to create a conversation.
13 videos | 51m available Badge
Formatting Email in Outlook 2016 for Mac
Control every aspect of your email's appearance with Outlook 2016 for Mac's formatting tools. Use color and effects to make your text more readable, and insert links, images, and signatures to add context and visual impact to your email.
12 videos | 42m available Badge
Using the Contact Tools in Outlook 2016 for Mac
Keeping your contacts organized can help you find the person or group you are looking for. Use Outlook 2016 for Mac to create data-rich contact files, organize them into groups, and export them for use in other applications.
8 videos | 30m available Badge
Using the Calendar Tools in Outlook 2016 for Mac
Bring some order to your life with Outlook 2016's calendar and task tools. Create new events and tasks, organize meetings with your contacts, and get intelligent appointment suggestions from Office 365 straight from your emails.
13 videos | 47m available Badge
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FREE ACCESS

COURSES INCLUDED

Setting Up in Outlook 2016 for Windows
Outlook 2016 is the email client that ships with the Microsoft Office suite. Discover how to configure an account, explore the interface and available tools, access help, and use keyboard shortcuts to help you save time.
6 videos | 25m has Assessment available Badge
Sending & Receiving Email in Outlook 2016 for Windows
Outlook 2016 makes it easy to send and receive emails. Learn how to send, receive, reply to and forward emails; work with attachments; create out-of-office and automatic replies; and print emails.
16 videos | 1h 1m has Assessment available Badge
Illustrating Email in Outlook 2016 for Windows
Outlook 2016 emails do not have to contain text only. Explore ways to illustrate your emails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects.
17 videos | 1h 15m has Assessment available Badge
Contact Tools in Outlook 2016 for Windows
Outlook 2016 makes it easy to keep track of people you connect with. Discover how to add, import,export, and categorize contacts; create and manage groups; and configure your address book.
11 videos | 47m has Assessment available Badge
Calendar Tools in Outlook 2016 for Windows
Keep track of events, meetings and appointments in Outlook 2016 using the calendar function. Discover how to configure your calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks.
13 videos | 50m has Assessment available Badge
Using Outlook 2016 for Windows with Office 365
Streamline your email management with Microsoft Outlook 2016. With your qualifying Office 365 subscription account, you can get a free download of Outlook 2016 and sign up for the latest software updates released by Microsoft. This course shows recent updates available to Office 365 subscribers using Outlook 2016. Learn how to use the Focused Inbox. Share files via OneDrive and SharePoint. Enjoy sending and receiving attachments with the new streamlined attachment interface.
3 videos | 12m available Badge
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COURSES INCLUDED

Getting started in Outlook 365
Whether you're new to Outlook 365 or just in need of a refresher, this course will show you everything you need to know to get started. You'll begin with the basics, learning how to connect your email account and navigate the interface. Then, you'll learn how to tailor the interface to better suit your needs. From there, we'll dive into the basics of email management, including browsing your inbox, changing your inbox view, and creating professional emails complete with basic formatting and attachments. Finally, you'll see how to add and work with additional email accounts. This course aligns with the objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
9 videos | 33m has Assessment available Badge
Sending email in Outlook 365
Sending email is one of the most fundamental functions of Outlook 365, but it's also one of the most versatile. In this course, you'll learn not only how to create and send a new email message or response, but also how to customize your message options. Explore different response options including reply, reply all, and forward. Also, see how to forward a message as an attachment and share it with Microsoft Teams. Discover how to use the CC and BCC fields to copy others on your message, and how to get people's attention with @ mentions and emoji reactions. You'll also learn how to follow up on outgoing emails, by requesting delivery and read receipts, setting a reminder, and flagging messages for follow-up. Finally, we'll cover some additional options, including how to delay delivery, edit or unsend a message you've already sent, and set up automatic replies. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
12 videos | 39m has Assessment available Badge
Managing & filing email in Outlook 365
Managing the emails in your mailbox is crucial to staying organized and working efficiently. In this course, you'll learn how to effectively manage and file emails in Outlook 365. First, you'll see how to remove unwanted items by deleting or archiving them. Then, you'll learn how to keep your inbox organized by tagging and flagging messages, moving them into new folders and subfolders, as well as how to manage spam and unwanted messages. You'll also see how to preview and manage attachments. Finally, we'll cover how to translate messages in Outlook 365 to help you break language barriers. With these skills, you'll be able to stay on top of your email communication. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
8 videos | 26m has Assessment available Badge
Formatting & proofreading email text in Outlook 365
Today, email communication is more important than ever. This course shows you how to format and proofread your email messages in Outlook 365 to make them clear, attractive, readable, and error-free. In the first few videos, you will learn how to adjust font formatting to craft professional, visually appealing emails. Explore font, color, text effects, and a host of other options. You will also learn how to use alignment, indentation, and other paragraph options to enhance your text's legibility. Next, see how to add hierarchy and structure to your information by creating bulleted and numbered lists. Give your emails a professional, consistent look by using text styles and style sets, and spruce up your text with special characters, symbols, and emojis. Finally, see how to use and configure proofreading tools such as AutoCorrect, the Editor, the Thesaurus, and the Accessibility Checker. Find out how to take advantage of these features to make your emails more accurate and more accessible to all users. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
12 videos | 50m has Assessment available Badge
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COURSES INCLUDED

Designing & Shaping Email in Outlook 2019 for Windows
There is a wealth of design and template tools that you can use in Outlook to customize the overall design of your e-mail. This 9-video course demonstrates how to change your e-mail theme and background, add and manage signatures, and use templates to speed up your writing. To begin, explore Outlook's themes, which allow you to control the font styles, color sets, and effects. Then move on to customizing your e-mail background, adding color, texture, or images. Learn how to use e-mail templates, which can speed up the writing of e-mails, and then discover how to create an e-mail template. Next, learn how to insert quick parts, which can be used to store pieces of content that can be quickly inserted into the body of your e-mail, and also learn how to insert icons, equations, and 3D models. Finally, examine how to create signatures, which allow you to attach certain information at the end of every message, and to conclude, managing signatures, where you can store and use different versions and styles.
9 videos | 38m has Assessment available Badge
Proofing Email in Outlook 2019 for Windows
With Outlook's suite of proofing and review tools, you can be sure that the e-mails you send will be clear, accessible, and error-free. In this 7-video course, learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients. Begin by exploring Outlook's Spelling and Grammar tools to spellcheck your e-mails. Next, learn how to configure your spellcheck to adjust what sort of checks are performed on your text. You will then examine the AutoCorrect function, which can save time if you often spell particular words incorrectly; learn how to use dictionary and reference tools, which can be used to check, proof, and improve your e-mails, and also take a look at Smart Lookup, which is a great way of quickly retrieving information, definitions, and even images to tidy up or improve an e-mail. Explore how to translate text in your e-mail with Outlook's suite of integrated translation tools, and conclude the course by observing how to check your e-mail's accessibility.
7 videos | 34m has Assessment available Badge
Tagging, Sorting & Filtering Email in Outlook 2019 for Windows
In this 10-video course, you will discover how Outlook gives you everything needed to help keep track of your e-mails, and find messages quickly and easily. Begin with learning how to mark an e-mail as read or unread--this helps you to find particular e-mails quickly and easily. Then explore the use of the Focused Inbox in Outlook, which allows you to view your most important e-mails in one place. You can also flag an e-mail, making it easier to locate at a later time; add a category if you want to label and quickly find your e-mails, and manage these categories with the Categorize tool. You can also use the conversation view to organize your messages into conversation threads, bringing together original messages, replies, and e-mails you have sent. Discover how to use filters to define what is displayed and not displayed in your inbox; sort your e-mails by changing the order in which they are displayed, and also customize your sort order. To conclude, learn how to use conditional formatting in your inbox.
10 videos | 42m has Assessment available Badge
Organizing Emails in Outlook 2019 for Windows
To be productive, you need to keep your Outlook 2019 e-mails organized. Explore how to use folders, search for e-mail, and handle junk e-mail in this 10-video course. Begin by learning how to delete messages, which will free up space in your e-mail inbox. Then discover how to manage and clean up conversations from the mailbox cleanup setting menu in Outlook; organize your e-mails into folders; use Outlook's Favorites list to create favorite folders; and create search folders, sometimes known as virtual folders, to automatically find and organize your e-mails. Learn how to use the search tool to search for e-mails in your inbox, and then configure your search options. Explore how to combat junk mail by configuring Outlook to prevent it from arriving in your inbox, and how to mark unwanted e-mails by creating rules to automatically identify and remove them from your inbox. Conclude by exploring how to archive e-mails.
10 videos | 44m has Assessment available Badge
Optimizing Workflows in Outlook 2019 for Windows
Outlook 2019 features a variety of different ways to improve the ways in which you work. In this 10-video course, learn how to dictate messages, convert e-mail conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox. Begin by discovering how to use the Scheduling Assistant to configure a meeting, and then learn how to use Calendar tools to convert conversations into events. Next, explore how to use default Quick Steps, which are tools that can be used to automate actions in Outlook, and then create custom Quick Steps to automate actions. Observe how to use rules to manage the mailbox and automate actions, and then create a custom rule to organize the mailbox. Learn how to activate, edit, and delete rules in Outlook; use the Send/Receive tools to control when and how Outlook sends and receives messages, and set up delegated access to a mailbox in Outlook. Conclude by discovering how to perform actions in another user's mailbox via delegated access in Outlook.
10 videos | 44m has Assessment available Badge
Configuring the Client in Outlook 2019 for Windows
In this 9-video course, you will discover how to customize Outlook 2019 to make it your own. Learn how to add multiple accounts, customize the interface, ribbon, and Quick Access Toolbar, and use the import and export function. Begin by learning how to add a second user account, and once added, explore how they can be managed in different ways, deciding which one is your default account, manage offline settings, and remove additional accounts no longer needed. Customize the interface appearance by changing the background or theme, and modify Outlook's view setting to suit your preferences. Discover how to customize the Quick Access Toolbar and the tool ribbon display. Observe how to manage Outlook add-ins, if you want to add third-party applications to help improve your workflow, and also manage your hard drive allocation, useful if you have multiple accounts stored on your Outlook client and want to limit the amount of hard drive space each user has. To conclude the course, learn about importing or exporting Outlook data.
9 videos | 37m has Assessment available Badge
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COURSES INCLUDED

Formatting Email in Outlook 2013 for Windows
Outlook 2013 offers a wide range of formatting features that can be applied to emails. Learn how to work with text, text styles, style sets, bullet lists, and templates; use spell check and AutoCorrect; and manage signatures.
13 videos | 1h 3m available Badge
Organizing Email in Outlook 2013 for Windows
It is important to keep your emails organized. Explore a number of organizational methods in Outlook 2013 that can help you, including how to tag, flag, sort, and filter emails; create and use folders; and handle junk email.
17 videos | 1h 26m available Badge
Configuring the Client in Outlook 2013 for Windows
The Outlook 2013 client is highly customizable. Learn how to add multiple accounts, work with RSS feeds, customize the interface, import Outlook items, and export and import data.
13 videos | 1h 10m available Badge

COURSES INCLUDED

Organizing Email in Outlook Mail Web
It is important to keep your emails organized. Discover how to sort, search for, flag, and delete emails; use folders; manage emails from a specific contact; and handle spam email in Outlook Mail.
7 videos | 32m available Badge
Configuring the App in Outlook Mail Web
You can configure Outlook Mail to meet your own needs. Learn how to download and install add-ins for additional functionality, create additional email addresses, forward emails to other accounts, and manage your storage space.
6 videos | 24m available Badge

COURSES INCLUDED

Organizing Email in OWA iPad
It is important to keep your emails organized. Discover how to sort, search for, flag, and delete emails; use folders; manage conversations and junk mail; and configure your message settings and display in Outlook Mail.
10 videos | 52m available Badge

COURSES INCLUDED

Formatting Email in Outlook 2010 for Windows
Outlook 2010 offers a wide range of formatting features that can be applied to emails. Discover how to work with text, text styles, style sets, bullet lists, and templates; use spell check and AutoCorrect; and manage your signatures.
14 videos | 57m available Badge
Organizing Email in Outlook 2010 for Windows
It's important to keep your email organized. Explore a number of organizational methods in Outlook 2010 that can help you, including how to tag, flag, sort, and filter emails; create and use folders; and handle junk email.
17 videos | 1h 10m available Badge
Configuring the Client in Outlook 2010 for Windows
The Outlook 2010 client is highly customizable. Discover how to add multiple accounts, work with RSS feeds, customize the interface, import Outlook items, and export and import data.
13 videos | 56m available Badge

COURSES INCLUDED

Adding elements & printing emails in Outlook Microsoft 365
With Outlook 365 you can add different elements to your messages. In this course, you'll lean how to attach share files from OneDrive and SharePoint as well as insert objects into your emails. You'll also learn how to insert a mention, a poll or survey button, as well as how to print and save email messages as a PDF.
9 videos | 37m has Assessment available Badge
Illustrating your emails in Outlook Microsoft 365
Outlook 365 emails are not limited to only containing text. In this course you are going to see different ways to illustrate your messages by adding images, shapes, tables and other graphic elements to them.
12 videos | 52m has Assessment available Badge
Using contact tools in Outlook Microsoft 365
Outlook 365 makes it easier to keep track of people you connect with. In this course, you are going to see how to add, import, export and categorize contacts. You are also going to see how to create and manage groups, as well as how to configure your address book.
11 videos | 47m has Assessment available Badge
Using calendar tools & tasks in Outlook Microsoft 365
Keep track of events, meetings and appointments in Outlook 365 using the calendar function. Discover how to configure your calendar, create and organize events and meetings, add, import, and export calendars, and work with tasks.
12 videos | 45m has Assessment available Badge
Formatting email text in Outlook 365
There are numerous formatting techniques that can be applied to Outlook 365 emails. Discover how to format text, use lists, work with color, and manage your styles and style sets.
9 videos | 32m has Assessment available Badge
Designing & Shaping email in Outlook 365
There's a wealth of design and template tools that you can use in Outlook to customize the overall design of your email. Learn how to change your email theme and background, add and manage signatures, and use templates to efficiently design and shape your email.
10 videos | 41m has Assessment available Badge
Proofing email in Outlook 365
With Outlook's suite of proofing and review tools, you can be sure that the emails you send will be clear, accessible, and error-free. Learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients.
7 videos | 29m has Assessment available Badge
Tagging, sorting and filtering emails in Outlook Microsoft 365
Outlook includes everything you need to keep track of your emails and find messages very quickly with flagging, tagging, categorizing, sorting and filtering.
10 videos | 33m has Assessment available Badge
Organizing emails in Outlook 365
To be more productive, you can keep your Outlook emails well organized in different ways, for example deleting old emails. This course lets you discover how to use folders to manage your inbox and search for emails. You will also learn how to handle junk email, archive emails and create email rules.
9 videos | 33m has Assessment available Badge
Optimizing Workflows in Outlook 365
Outlook features a variety of different ways of improving the way you work. Discover how to dictate messages, convert email conversations into meeting invitations, and use the rules to automate actions and save you time. You will also learn how to use Quick Steps, and delegation tools to manage your mailbox.
12 videos | 42m has Assessment available Badge
Configuring the Outlook Client in Outlook 365
This course will focus on customizing Outlook 365 to make it your own. Learn how to customize the interface, ribbon, and Quick Access Toolbar to get access to the tools you need the most. Discover how to import and export your data and also manage add-ins to help improve your workflow.
9 videos | 34m has Assessment available Badge
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COURSES INCLUDED

Organizing Email in Outlook 2016 for Mac
Cut through the noise, and flag, mark, and categorize your emails to stay on top of your workload. Use folders and custom rules to organize your inbox, and search, sort, and filter to find the messages you are looking for easily.
17 videos | 1h 3m available Badge
Configuring the Client in Outlook 2016 for Mac
Every aspect of your Outlook 2016 client can be customized. Configure your default account settings, add multiple addresses to put all your conversations in one place, and create data backups to protect what's important to you.
5 videos | 18m available Badge

COURSES INCLUDED

Formatting Email in Outlook 2016 for Windows
There are numerous formatting techniques that can be applied to Outlook 2016 emails. Discover how to format text, use lists, work with styles and templates, and manage signatures.
13 videos | 57m has Assessment available Badge
Organizing Email in Outlook 2016 for Windows
To be productive, you need to keep your Outlook 2016 emails organized. Explore how to mark, flag, categorize, filter, and sort emails; use conversations and folders; use conditional formatting; and handle junk email.
19 videos | 1h 15m has Assessment available Badge
Configuring the Client in Outlook 2016 for Windows
Customize Outlook 2016 to make it your own. Learn how to add multiple accounts; work with RSS feeds; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function.
11 videos | 53m has Assessment available Badge

COURSES INCLUDED

Adding attachments & content to emails in Outlook 365
When creating emails in Outlook 365, text is just the tip of the iceberg. You can also attach files to provide additional information to your recipients and embellish your messages with signatures, images, and much more. In this course, you will first see how to paste in all kinds of content to an email from the Office Clipboard and quickly format pasted text using the Format Painter. See how to create a professional signature, manually add it to an email, and configure settings to automatically add signatures to all messages. Next, discover options for adding files and links to emails so you can keep your recipients up to date with important information. This includes attaching files from your device and online sources like OneDrive, attaching Outlook emails, and inserting files directly into your email as an attachment or an embedded object. In the final part of the course, you will see how to make emails more engaging and visually appealing by inserting and formatting images, creating tables and charts, and creating polls for recipients to vote in. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
11 videos | 44m has Assessment available Badge
Managing the calendar in Outlook 365
The Calendar module in Outlook 365 allows you to easily keep track of your schedule. This course will teach you how to effectively manage your calendar, appointments, and meetings in Outlook. The first part of the course shows you how to navigate the calendar, respond to invitations, and create different kinds of calendar items. Explore different options for responding to Outlook meeting requests in the Mail and Calendar Modules. See how to create individual appointments and all-day events, create meetings, and invite participants. Discover the Scheduling Assistant and Scheduling Poll so you can find a meeting time that suits everyone's availability. Set the recurrence of calendar items to create a series of recurring events and find out how to quickly create calendar items from an email or a contact card. The final part of the course focuses on creating and managing calendars. See how to create a new calendar, import a calendar from a file, and subscribe to shared calendars or calendars from third-party providers. Learn how to share your own calendar with others, display and manage multiple calendars, and set your work time, time zones, and other key calendar options. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
12 videos | 48m has Assessment available Badge
Working with contacts in Outlook 365
Whether it's writing emails or scheduling meetings, most workers will need to be in contact with dozens of people within their organization. This course is designed to teach you how to efficiently keep track of and manage your contacts in Outlook 365. You'll start by discovering the Address Book, learning how to find people in your organization and view their details. Explore how to add new contacts from a variety of sources, edit their information, and share contacts with other people in your professional network. Next, find out how to create and use groups to easily contact or schedule meetings with multiple people at a time. Learn the difference between Outlook contact groups and Microsoft 365 Groups, and see how to create, use, and manage them. Finally, this course will show you how to customize the way you view contacts in the People module of Outlook 365 to better suit your personal preferences. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
10 videos | 38m has Assessment available Badge
Getting things done with tasks & notes in Outlook 365
Outlook 365 is not only a powerful program for email and calendar management, but it is also an effective tool for keeping track of tasks. This course will guide you through the task and note features of Outlook to help you streamline your workflow and stay organized. You'll start by exploring the Tasks module. Learn how to create new tasks and manage them in the tasks folder and your to-do list, and customize task views and settings. Find out how to mark tasks as complete and assign them to colleagues to perform. See also how to use the Outlook Tasks module to follow up on flagged emails. In the second half of the course, you'll explore how to organize your tasks using categories, sorting, arranging, and folders. You'll discover how to create new lists and groups, mark tasks as important, and use folders to manage your tasks. Finally, you'll learn how to create and manage notes in Outlook 365, including how to categorize notes, create folders, and view notes on your desktop. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
8 videos | 31m has Assessment available Badge
Searching & organizing items in Outlook 365
When you use Outlook 365, it is essential to stay organized. In this course, you will see how to leverage Outlook's powerful search features and organizational tools. The course kicks off by introducing you to the art of performing instant and advanced searches to swiftly locate your messages, calendar items, contacts, and tasks. You'll then learn how to create search folders, a feature designed to provide quick access to your important items. The journey continues as you discover how to sort, arrange, and filter your emails for optimum organization. You'll also uncover the benefits of customizing your Outlook 365 interface, and how to use and tailor columns to suit your workflow. As we progress, you'll delve into the world of categories, learning how to manage, apply, and utilize them to enhance productivity and color-code your calendar. The course wraps up with a guide on how to color-code your emails using conditional formatting, adding a visual layer to your organization strategy. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
10 videos | 38m has Assessment available Badge
Enhancing your email design in Outlook 365
Good email design helps you make a strong first impression, build brand consistency, and make your messages stand out. This course will teach you everything you need to know to efficiently create eye-catching professional emails in Outlook 365. The first part of the course focuses on templates and related tools to help you save time constructing your messages. You will learn how to create new emails using a template, insert frequently used text with Quick Parts and AutoText, and use Mail Merge to create a personalized message and send it in bulk to multiple recipients. Next, the course covers essential text formatting tools. See how to customize text styles, style sets, and themes for a polished, consistent look across emails and templates. Finally, you will learn about using a few graphic elements to enhance your email's visual appeal. See how to insert and format WordArt, shapes, and SmartArt diagrams, as well as how to arrange them on the page to fit your email's layout. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
11 videos | 44m has Assessment available Badge
Printing, saving, & managing data in Outlook 365
When working with email, contacts, and your calendar, it is vital to preserve your important information. This course guides you through critical skills and tools for printing, saving, and managing your data in Outlook 365. Learn to streamline your workflow by printing emails and customizing print options to meet your needs. Explore how to give your documents a tailored, professional touch with customized page setups and layouts. The course transitions into data management, demonstrating how to securely save important emails. Uncover the process of data exportation for creating critical backups and sharing data. You'll also learn how to prevent data loss through regular backups to a .pst file. See how to maintain an optimized mailbox by performing routine storage management and cleanup. Finally, master the AutoArchive feature, a key tool for managing your mailbox by archiving old emails, thereby enhancing Outlook performance. Take the course and learn how to effectively manage your Outlook data today. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
9 videos | 35m has Assessment available Badge
Automating & collaborating in Outlook 365
Cultivating efficient workflows and fostering collaboration are crucial in today's fast-paced work environment. This course provides the tools to streamline your workflow and enhance team collaboration through various advanced features. Learn how to use the Dictate tool to compose messages with your voice, and the Quick Steps feature to automate common tasks. Create custom Quick Steps for efficient email management, and manage them to keep your tasks organized. Explore using rules to automate email management, moving messages, and performing other actions as soon as they are received. Manage your rules effectively, changing the order, copying, editing, and deleting them as needed. The course also covers granting folder permissions and delegated access for improved collaboration. Learn to share folders, select delegates, assign permissions, and manage delegate settings. Discover how to use Loop Components for content collaboration within an email, and how to subscribe to RSS feeds to receive articles directly in your mailbox.
11 videos | 43m has Assessment available Badge
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FREE ACCESS

COURSES INCLUDED

Customizing your experience in Outlook 365
Outlook 365 is not only a feature-rich application, but it is also highly customizable. In this course, we guide you through the process of customizing a range of features for increased productivity and convenience. You'll learn how to configure Mail Options, setting your preferences for message arrival alerts, replies, forwards, and sending email. Then, you will explore the Outlook 365 General Options. Find out how to personalize your user interface and the overall look of your Microsoft 365 suite. The course also delves into the customization of the Quick Access Toolbar and Ribbon commands, so you can speed up your workflow by easily accessing the tools you need the most. Further, we explore the use of add-ins to extend Outlook's functionality, integrating it with other software and services for a seamless work experience. You'll also learn to set Quick Actions and Quick Click, to manage messages and other items with a single click. Next, we show you how to edit the custom dictionary to keep brand names and other words from being flagged as spellcheck errors. Finally, we guide you through the process of creating a custom view and tailoring the advanced view settings to your needs. This course aligns with objectives of Exam MO-400: Microsoft Outlook (Microsoft 365 Apps and Office 2019).
9 videos | 35m has Assessment available Badge

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BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
book Duration 4h 40m book Authors By Bill Dyszel, Faithe Wempen

Book

Office 2019 All-in-One for Dummies
If you need to make sense of Office 2019 and don't have time to waste, this book is your crash course in every part of the Office suite, with valuable tips for making the most out of all of its applications.
book Duration 11h 6m book Authors By Peter Weverka

BOOKS INCLUDED

Book

Microsoft Outlook 2013 For Dummies
Walking you through Outlook 2013 and introducing you to the latest features, this easy-to-understand guide will help you maximize the management of your e-mail, schedule, and general daily activities with the least amount of hassle possible.
book Duration 4h 41m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2010 All-in-One For Dummies
Offering a whole new outlook on Outlook 2010, this complete, 10 minibooks-in-one guide shows you how to set up and use Outlook to keep your calendar, track tasks and contacts, organize random bits of essential information, and yes, do e-mail.
book Duration 14h 30m book Authors By Jennifer Fulton, Karen S. Fredricks

BOOKS INCLUDED

Book

Outlook For Dummies, Office 2021 Edition
Learn all about the best application for emailing, scheduling, collaborating, and just plain getting stuff done
book Duration 5h 27m book Authors By Faithe Wempen

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
book Duration 4h 40m book Authors By Bill Dyszel, Faithe Wempen

Book

Office 2019 All-in-One for Dummies
If you need to make sense of Office 2019 and don't have time to waste, this book is your crash course in every part of the Office suite, with valuable tips for making the most out of all of its applications.
book Duration 11h 6m book Authors By Peter Weverka

BOOKS INCLUDED

Book

Microsoft Outlook 2013 For Dummies
Walking you through Outlook 2013 and introducing you to the latest features, this easy-to-understand guide will help you maximize the management of your e-mail, schedule, and general daily activities with the least amount of hassle possible.
book Duration 4h 41m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2010 All-in-One For Dummies
Offering a whole new outlook on Outlook 2010, this complete, 10 minibooks-in-one guide shows you how to set up and use Outlook to keep your calendar, track tasks and contacts, organize random bits of essential information, and yes, do e-mail.
book Duration 14h 30m book Authors By Jennifer Fulton, Karen S. Fredricks

BOOKS INCLUDED

Book

Outlook For Dummies, Office 2021 Edition
Learn all about the best application for emailing, scheduling, collaborating, and just plain getting stuff done
book Duration 5h 27m book Authors By Faithe Wempen

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

Book

Office for iPad and Mac For Dummies
Packed with easy-to-follow, step-by-step instructions, this friendly guide walks you through every facet of Office, from installing the software to working with Word, Excel, and PowerPoint-and beyond.
book Duration 4h 40m book Authors By Peter Weverka

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
book Duration 4h 27m book Authors By Bill Dyszel

SKILL BENCHMARKS INCLUDED

Outlook 2019
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 2019. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
12m    |   12 questions

SKILL BENCHMARKS INCLUDED

Outlook 365 (2021)
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 365. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
13m    |   13 questions

SKILL BENCHMARKS INCLUDED

Microsoft Outlook 365
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 365. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path.
13m    |   13 questions

SKILL BENCHMARKS INCLUDED

Outlook 2019
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 2019. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
12m    |   12 questions

SKILL BENCHMARKS INCLUDED

Outlook 365 (2021)
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 365. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
13m    |   13 questions

SKILL BENCHMARKS INCLUDED

Microsoft Outlook 365
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 365. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path.
13m    |   13 questions

SKILL BENCHMARKS INCLUDED

Microsoft Outlook 365
This benchmark evaluates your proficiency in key areas of Microsoft Outlook 365. Being aware of your proficiency level allows you to better understand your current skills and areas for improvement, so you can find suitable content and curate your own learning path.
13m    |   13 questions