Microsoft 365 Certified: Teams Administrator Associate: MS-700: Managing Microsoft Teams (2024)
Certification Exam:
- 10 Courses | 7h 59m
- 1 Book | 7h 23m
- 16 Courses | 22h 19m 30s
Discover how to configure, deploy, and manage Office 365 workloads for Microsoft Teams as you prepare for the MS365 MS-700: Managing Microsoft Teams certification exam.
GETTING STARTED
Managing Microsoft Teams: Upgrading to Teams
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1m 59s
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8m 55s
GETTING STARTED
Managing Microsoft Teams: Network Planning & Configuration
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1m 12s
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6m 13s
COURSES INCLUDED
Managing Microsoft Teams: Upgrading to Teams
Microsoft Teams enables organizations to combine chat, calling, collaboration, meetings, file storage, and app integration into a single user interface. By doing so, this allows users to be more productive and accelerate business outcomes. In this course, you'll explore the necessary steps required to successfully upgrade from Skype for Business to Microsoft Teams. Teams upgrade strategies can vary depending on the organization, and include options for selective user or all-in upgrade approaches. You will discover pre and post upgrade tasks, upgrade paths and coexistence modes, upgrade notifications, and meeting migrations. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos |
2h 2m
Assessment
Badge
Managing Microsoft Teams: Configuring Network Settings
The Network Planner tool is used to help organize network requirements when connecting an organization to Microsoft Teams. In this course, you will learn how to use the Network Planner tool to create custom personas, add network plans, and create reports used to review bandwidth needs with recommendations. You will then learn how to use the Network Testing Companion to assess network readiness, and explore how to configure media optimizations using Quality of Service. Lastly, discover how to configure network ports and protocols, and network settings and locations, including emergency addresses and network topologies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
19 videos |
1h 59m
Assessment
Badge
Managing Microsoft Teams: Governance & Lifecycle Management
Microsoft Teams has numerous lifecycle and governance capabilities and features that an organization can use for successful implementations. In this course, you'll learn how to create and manage templates in Teams using the admin center. Templates provide a predefined team structure that can enable better overall consistency across the organization. You'll then learn how to set up policies for Microsoft 365 group creation, and configure Microsoft 365 groups, expiration policies, and naming policies. Lastly, you'll learn how to archive, unarchive, restore, and delete a team in Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos |
1h 49m
Assessment
Badge
Managing Microsoft Teams: Enabling Guest Access
Guest access enables teams within an organization to collaborate with people and businesses outside of the organization. This is possible by granting guest access to resources such as channels, chats, and applications. In this course, you'll learn how to configure guest access and guest permissions in Teams. You'll also learn how to configure meetings and live events, as well as messaging and calling options for guests. Finally, you'll also explore how to manage guests using Azure AD access reviews and the Azure AD portal. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
16 videos |
1h 37m
Assessment
Badge
Managing Microsoft Teams: Managing Security & Compliance
Microsoft Teams offers various security and compliance features such as retention policies, eDiscovery and legal holds. Ensuring organizational compliance can include safeguarding sensitive data as well as preventing and blocking harassing behavior in meetings. In this course, you'll explore how to assign Microsoft Teams admin roles in Azure Active Directory. You'll then discover how to manage compliance features such as retention policies, explore how to create security and compliance alerts, and create information barrier policies. Lastly, you will learn how to access and interpret security reports for Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos |
1h 59m
Assessment
Badge
Managing Microsoft Teams: Endpoints
Endpoints in Microsoft Teams can include computers, laptops, tablets or mobile devices running Microsoft Teams. The term endpoint is also used to describe how the user connects to a device. This can include using the built-in speaker or microphone, a headset, or earbuds. In this course, you'll learn how to deploy the Microsoft Teams client on devices running MacOS, mobile operating systems, and devices running virtualization software. You will then explore how to manage configuration profiles, device tags, and device settings and firmware. Lastly, you'll discover how to configure Microsoft Teams Rooms. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
16 videos |
1h 35m
Assessment
Badge
Managing Microsoft Teams: Monitoring & Analyzing Service Usage
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos |
1h 55m
Assessment
Badge
Managing Microsoft Teams: Managing Chats & Collaboration
Microsoft Teams includes numerous features designed to increase an organization's collaboration and productivity. In this course, you'll learn how to provide and manage external access to domains using the Microsoft Teams admin center. You'll examine how external access features give outside organizations the ability to call, chat, and schedule meetings within Teams. Next, you'll examine how to configure external access for SharePoint and integrate e-mail solutions within Teams. Lastly, you'll learn how to work with channels, messaging policies, and cloud file storage options for collaboration. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
15 videos |
1h 30m
Assessment
Badge
Managing Microsoft Teams: Managing Meeting Experiences
Meetings in Teams are a key collaboration feature that allow users to communicate using audio, video, and screen sharing capabilities. In this course, you'll learn about the different meeting types in Teams and how to configure meeting settings and policies. You'll also learn about live events, a feature that enables users to broadcast videos and content to large audiences all with Teams. Lastly, you'll explore how to configure and manage conference bridge audio settings using the Microsoft Teams admin center. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
12 videos |
1h 9m
Assessment
Badge
Managing Microsoft Teams: Managing Phone Systems
Phone systems in Teams allow organizations to replace outdated existing phone system equipment, while enabling a move to a more integrated and scalable solution all from within Teams. In this course, you'll explore the basics of phone systems and learn how to set up phone features such as voicemail, call queues, and caller ID. You'll discover how to use policies to then manage call park, calling, and caller ID. Finally, you'll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos |
2h 11m
Assessment
Badge
Managing Microsoft Teams: Managing Phone Numbers
Phone numbers allow users to initiate and receive phone call communication from within Teams. In this course, you'll learn how to order phone numbers and manage service numbers for users within an organization. You'll learn how to create, edit, and assign phone numbers for users, and work with emergency addresses and calling features within Teams. Lastly, you'll explore how to recommend a Public Switched Telephone Network connectivity solution based on organizational requirements and how to configure and manage Direct Routing. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
19 videos |
1h 58m
Assessment
Badge
Managing Microsoft Teams: Working with Teams
A team is a collection of people that are grouped together around a common goal or objective. Teams can be configured to include only invited users or they can be configured as public to allow anyone in the organization. In this course, you'll learn how to create and manage teams and org-wide teams. You'll explore how to upgrade an existing resource to a team, as well as how to manage team settings and permissions. Lastly, you'll examine how to manage privacy levels for a team. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
12 videos |
1h 9m
Assessment
Badge
Managing Microsoft Teams: Managing Team Membership & App Policies
Users can be added to a team as either an owner or a member in Microsoft Teams. In this course, you'll learn how to manage users in a team, including how to configure dynamic membership and manage access reviews for team members. Discover how to create and update a dynamic group in Azure Active Directory, and provide an overview of access reviews for team members. You'll also learn how to create and manage app permission policies and app setup policies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos |
1h 46m
Assessment
Badge
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COURSES INCLUDED
Managing Microsoft Teams: Network Planning & Configuration
Microsoft Teams is a powerful collaboration, chat, calling, meeting, file storage, and app integration tool combined into a single user interface. Its extensive features allow users to be more productive and accelerate business outcomes. In this course, you'll be introduced to Microsoft Teams network planning and configuration, beginning with preparing a network for Microsoft Teams, coexistence and interoperability, deployment planning, defining project scope, and life cycle management planning. Then, you'll delve into governance planning, user pilots, Advisor for Teams, preparing for Microsoft Teams integration, the Network Planner, and custom personas. Finally, you'll explore how to add sites to a network plan and work with Network Planner reports. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
13 videos |
1h 10m
Assessment
Badge
Managing Microsoft Teams: Microsoft Teams Environment Management
Microsoft Teams provides a multitude of tools and settings for managing your Teams environments and optimizing the network experience. In this course, you will be introduced to Microsoft Teams environment management, beginning with Microsoft Dataverse for Teams. Then you will discover how to manage Teams environment settings and optimize the network experience. Next, you will explore QoS in Microsoft Teams and how to configure quality of service (QoS) on Windows clients, use proxy servers, and configure Microsoft Enterprise Content Delivery Network (eCDN). Finally, you will delve into the Microsoft Teams Network Assessment Tool, the Microsoft 365 Network Connectivity Test Tool, the Meeting Migration Service (MMS), and how to manage MMS. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
14 videos |
1h 35m
Assessment
Badge
Managing Microsoft Teams: Security & Compliance in Microsoft Teams
Microsoft Teams provides tools and services to provide a secure environment that permits organizations to remain compliant. In this course, you will discover security and compliance features in Microsoft Teams. You will configure alert policies, examine Microsoft Teams administrative roles, and learn how to assign admin roles in Azure Active Directory (AAD). Then, you will explore end-to-end encryption for Microsoft Teams meetings, Microsoft Defender XDR, and you will configure Defender XDR. Finally, you will delve into retention policies and sensitivity labels and find out how to create them. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
13 videos |
1h 38m
Assessment
Badge
Managing Microsoft Teams: Managing Security & Compliance
Microsoft Teams offers robust security and compliance features such as data loss prevention (DLP) and eDiscovery, as well as the safeguarding of sensitive data and preventing harassing behavior in meetings. In this course, learn about security and compliance management in Microsoft Teams, including data loss prevention policies and how to configure Conditional Access policies in Microsoft Teams. Next, explore information barrier (IB) policies and triggers and how to get started with insider risk management. Finally, examine sensitivity labels, Teams meeting recording policies, and eDiscovery investigations in Microsoft Teams. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
12 videos |
1h 17m
Assessment
Badge
Managing Microsoft Teams: Governance Planning
Microsoft Teams has numerous life cycle and governance capabilities and features that an organization can use for successful implementations. In this course, explore governance planning for Microsoft Teams, including Teams life cycle management, managing the life cycle of group-based licenses, locating data in Teams, and Microsoft Teams governance planning. Next, learn about group planning for Microsoft Teams, configuring update policies, managing policy packages, and configuring policies for users and groups. Finally, explore Microsoft 365 group management, managing group expiration, and configuring naming policies for groups. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
13 videos |
1h 19m
Assessment
Badge
Managing Microsoft Teams: Group & Role Management
Microsoft Teams provides sophisticated group and role management features that allow organizations to apply precise control over how users access and interact in Teams. In this course, you'll be introduced to group and role management in Microsoft Teams, beginning with group and team expiration, retention, archiving, deleting, and unarchiving teams, and restoring and troubleshooting deleted Microsoft 365 Groups. Then, you'll delve into Microsoft Access reviews for teams and groups, creating access reviews, and using PowerShell and Microsoft Graph to perform operations. Finally, you'll explore Microsoft Entra Roles, using groups to manage role assignments, and assigning user roles with Microsoft Entra ID. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
11 videos |
51m
Assessment
Badge
Managing Microsoft Teams: External Collaboration
Guest access lets teams collaborate with people and businesses outside of an organization. This is made possible by granting guest access to resources such as channels, chats, and applications. In this course, you'll be introduced to external collaboration with Microsoft Teams, beginning with SharePoint Online and OneDrive external sharing, external access planning, and the native chat experience for external users. Then, you'll explore interoperability, configuring external access, Microsoft Entra ID, and conditional access. Next, you'll learn about shared channels, cross-tenant access, and how to configure guest access. Finally, you'll explore how to restrict guest access, add and remove guests, and join a team as a guest. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
18 videos |
1h 39m
Assessment
Badge
Managing Microsoft Teams: Clients & Devices
Microsoft Teams can be accessed using a plethora of devices, including computers, laptops, and mobile devices. In this course, learn about the Microsoft Teams client and device management, beginning with Microsoft Teams client management and licensing requirements and Teams device configuration. Next, explore remote device updating, device tag management, provisioning and configuring remote sign-in, and Teams for Virtualized Desktop Infrastructure (VDI). Finally, discover the features and capabilities of Microsoft Teams Rooms, management of Microsoft Teams Rooms Pro, and Microsoft Teams Rooms configuration and maintenance. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
14 videos |
1h 18m
Assessment
Badge
Managing Microsoft Teams: Creating & Managing Teams
In Microsoft Teams, a team is a collection of users grouped together for a common purpose. Teams can be configured to include only invited users or they can be configured for public access. In this course, you'll be introduced to team creation and management, beginning with using Advisor for Teams to plan a rollout, team owner and moderator capabilities, team creation, and team creation from SharePoint. Next, you'll explore Microsoft Teams templates, team memberships, roles, and settings, team management, and team settings and permissions. Finally, you'll delve into privacy and sensitivity settings, best practices for organizing teams, and how to create org-wide teams. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
18 videos |
1h 52m
Assessment
Badge
Managing Microsoft Teams: Channels & Chats
Microsoft Teams includes numerous features for enhancing an organization's collaboration and productivity. This begins with channels and chats and advanced configuration features. In this course, you will be introduced to channel and chat management in Microsoft Teams, beginning with channel configuration and management. Next, you will discover how to send messages to channels. Then, you will learn about sharing and cross-posting channels, managing channel policies, and managing channel membership. Finally, you will explore messaging policies, Teams Messaging policy configuration, and app integration management. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
13 videos |
1h 27m
Assessment
Badge
Managing Microsoft Teams: Managing Apps
Microsoft Teams offers practically unlimited extensibility with apps and the Teams AppSource, but organizations can also create and customize their own app stores for their users and customize app branding. In this course, you will be introduced to Microsoft Teams app management, beginning with a discussion of app management and governance and organization-wide app settings for Teams. Next, you will find out how to manage app permission policies and app setup policies. Then you will examine extensibility in Microsoft Teams and Teams app store configuration. Finally, you will explore the customization of app branding and find out how to upload apps and enable Loop experiences in Teams. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
11 videos |
1h 1m
Assessment
Badge
Managing Microsoft Teams: Meetings & Events
Meetings and events in Microsoft Teams are key features that permit users and teams to communicate using audio, video, and screen sharing capabilities. In this course, you will be introduced to meeting and event management in Microsoft Teams, beginning with meeting types and intelligent meeting recaps. Next, you will discover meeting configuration, meeting templates, and meeting and event policy management. Then, you will delve into meeting customization policies, conference bridge management, and conferencing policy management. You will learn about conferencing policies for users, live events, and immersive spaces in Microsoft Teams. Finally, you will explore Microsoft Mesh, meeting scheduling, and joining a meeting in Microsoft Teams. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
17 videos |
1h 34m
Assessment
Badge
Managing Microsoft Teams: Phone Numbers & Services
With Microsoft Teams Phone systems, organizations can replace obsolete phone equipment and transition to a more integrated and scalable solution. In this course, you will be introduced to Microsoft Teams Phone numbers and services planning and configuration, beginning with a discussion of Microsoft Teams Phone and Teams device requirements. Next, you will discover hybrid environments with public switched telephone networks (PSTNs) and learn how to add and modify network sites. Then you will delve into phone system setup in Microsoft Teams, managing resource accounts, and configuring calling policies. Finally, you will explore caller ID policy creation, call park policy creation, and new service number requests. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
13 videos |
1h 10m
Assessment
Badge
Managing Microsoft Teams: Managing Calling
Microsoft Teams phone systems provide state-of-the-art features that integrate hardware and software for sophisticated meeting and call management. In this course, you will explore Microsoft Teams meeting and call management, beginning with network settings for cloud voice features. Then you will learn how to plan a Teams voice solution and configure voice settings. You will investigate voicemail management, voice recognition features and capabilities, and how to configure auto-attendants. Next, you will discover how to configure call queues, holidays, and dial plans in Microsoft Teams. Finally, you will focus on dial plan configuration, call sharing and group call pickup, sharing a phone line with delegates, and dial pad configuration. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
14 videos |
1h 19m
Assessment
Badge
Managing Microsoft Teams: Monitoring & Reporting
Microsoft Teams offers extensive analytics and reporting features that help administrators gain insights into how users are working with Teams to collaborate and improve productivity. In this course, explore an introduction to monitoring and reporting in Microsoft Teams, beginning with feedback policies and monitoring and alerting. Next, learn about audit logs, monitoring and reporting on team creation and deletion, guest access tracking, and adding and updating reporting labels and Microsoft 365 usage reports. Finally, discover how to view and assess reports for user activity, app usage, device usage, PSTN blocked users, and live event usage. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
16 videos |
1h 23m
Assessment
Badge
Managing Microsoft Teams: Assessing & Troubleshooting Issues
With Microsoft Teams, administrators can optimize the user experience by reviewing analytic data and troubleshooting common issues. In this course, learn about assessing and troubleshooting issues in Microsoft Teams, beginning with client-side logs, clearing the Teams client cache, self-help diagnostics, troubleshooting classic Teams installation and update issues, and troubleshooting Teams sign-in issues. Next, explore security reports, call quality improvement, Call Analytics for Microsoft Teams, the Microsoft Call Quality Dashboard (CQD), and Power BI for CQD data analysis. Finally, discover how to view Microsoft Teams utilization and establish security and compliance policies and alerts. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
17 videos |
1h 39m
Assessment
Badge
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Book
MCA Microsoft 365 Teams Administrator Study Guide: Exam MS-700This book focus on efficient and effective collaboration and communication in an enterprise environment. This Study Guide can help you understand best practices for configuring, deploying, and managing Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment.
7h 23m
By Ruben Lee
