Managing Microsoft Teams: Assessing & Troubleshooting Issues

Microsoft Teams 2024    |    Intermediate
  • 17 videos | 1h 39m 13s
  • Earns a Badge
With Microsoft Teams, administrators can optimize the user experience by reviewing analytic data and troubleshooting common issues. In this course, learn about assessing and troubleshooting issues in Microsoft Teams, beginning with client-side logs, clearing the Teams client cache, self-help diagnostics, troubleshooting classic Teams installation and update issues, and troubleshooting Teams sign-in issues. Next, explore security reports, call quality improvement, Call Analytics for Microsoft Teams, the Microsoft Call Quality Dashboard (CQD), and Power BI for CQD data analysis. Finally, discover how to view Microsoft Teams utilization and establish security and compliance policies and alerts. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Configure and collect log files for monitoring and troubleshooting in teams
    Clear the microsoft teams client cache
    Troubleshoot issues by using self-help diagnostics for teams
    Outline troubleshooting options for classic teams installations and updates
    Troubleshoot sign-in issues for teams
    Review and interpret security reports in microsoft teams
    Describe how to monitor and troubleshoot call quality issues in microsoft teams
    Identify how to set up call analytics for microsoft teams
  • Outline the call quality dashboard (cqd)
    Set up the call quality dashboard (cqd) and assign admin roles for access to cqd
    Outline how to use power bi to analyze cqd data in microsoft teams
    Install the power bi connector to use cqd query templates
    View microsoft teams usage in power bi using cqd data
    Recognize planning considerations for communication compliance policies and alerts in microsoft teams
    Create and manage communication compliance policies and alerts in microsoft 365
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 9s
    In this video, we will discover the key concepts covered in this course. FREE ACCESS
  • 5m 8s
    During this video, discover how to configure and collect log files for monitoring and troubleshooting in Teams. FREE ACCESS
  • Locked
    3.  Clearing the Teams Client Cache
    4m 29s
    Find out how to clear the Microsoft Teams client cache. FREE ACCESS
  • Locked
    4.  Using Self-help Diagnostics for Microsoft Teams
    7m 16s
    In this video, you will learn how to troubleshoot issues by using self-help diagnostics for Teams. FREE ACCESS
  • Locked
    5.  Classic Teams Installation and Update Issues Troubleshooting
    6m 37s
    After completing this video, you will be able to outline troubleshooting options for classic Teams installations and updates. FREE ACCESS
  • Locked
    6.  Troubleshooting Teams Sign-in Issues
    7m 55s
    In this video, discover how to troubleshoot sign-in issues for Teams. FREE ACCESS
  • Locked
    7.  Reviewing and Interpreting Security Reports
    8m 7s
    Learn how to review and interpret security reports in Microsoft Teams. FREE ACCESS
  • Locked
    8.  Improve Call Quality
    4m 55s
    Upon completion of this video, you will be able to describe how to monitor and troubleshoot call quality issues in Microsoft Teams. FREE ACCESS
  • Locked
    9.  Set Up Call Analytics for Microsoft Teams
    4m 50s
    Through this video, you will be able to identify how to set up Call Analytics for Microsoft Teams. FREE ACCESS
  • Locked
    10.  The Microsoft Call Quality Dashboard (CQD)
    4m 32s
    In this video, we will outline the Call Quality Dashboard (CQD). FREE ACCESS
  • Locked
    11.  Setting Up the Call Quality Dashboard (CQD)
    8m 57s
    Discover how to set up the Call Quality Dashboard (CQD) and assign admin roles for access to CQD. FREE ACCESS
  • Locked
    12.  Power BI and CQD Data
    5m 24s
    After completing this video, you will be able to outline how to use Power BI to analyze CQD data in Microsoft Teams. FREE ACCESS
  • Locked
    13.  Installing the Power BI Connector
    5m 9s
    In this video, find out how to install the Power BI connector to use CQD query templates. FREE ACCESS
  • Locked
    14.  Viewing Microsoft Teams Utilization
    9m 6s
    During this video, discover how to view Microsoft Teams usage in Power BI using CQD data. FREE ACCESS
  • Locked
    15.  Security and Compliance Planning for Microsoft Teams
    4m 37s
    Upon completion of this video, you will be able to recognize planning considerations for communication compliance policies and alerts in Microsoft Teams. FREE ACCESS
  • Locked
    16.  Managing Security and Compliance Policies and Alerts
    10m 9s
    In this video, you will learn how to create and manage communication compliance policies and alerts in Microsoft 365. FREE ACCESS
  • Locked
    17.  Course Summary
    54s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

Course Managing Microsoft Teams: Managing Calling
Course Formatting messages in Teams 2023
Rating 4.7 of 144 users Rating 4.7 of 144 users (144)
Course Managing Microsoft Teams: Managing Security & Compliance