Managing Microsoft Teams: Phone Numbers & Services

Microsoft Teams 2024    |    Intermediate
  • 13 videos | 1h 10m 22s
  • Includes Assessment
  • Earns a Badge
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With Microsoft Teams Phone systems, organizations can replace obsolete phone equipment and transition to a more integrated and scalable solution. In this course, you will be introduced to Microsoft Teams Phone numbers and services planning and configuration, beginning with a discussion of Microsoft Teams Phone and Teams device requirements. Next, you will discover hybrid environments with public switched telephone networks (PSTNs) and learn how to add and modify network sites. Then you will delve into phone system setup in Microsoft Teams, managing resource accounts, and configuring calling policies. Finally, you will explore caller ID policy creation, call park policy creation, and new service number requests. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Provide an overview of teams phone and its key features, including public switched telephone network (pstn) requirements, calling plan, direct routing, operator connect, and teams phone mobile
    Outline teams phone planning considerations for calling plan, direct routing, operator connect, and teams phone mobile
    Identify device requirements, including teams rooms on windows and teams rooms on android
    Provide an overview of hybrid environments with pstn connectivity in microsoft teams
    Add and modify network sites in microsoft teams
    Provide an overview of the steps required for setting up a phone system in microsoft teams
  • Create and manage resource accounts in the microsoft teams admin center
    Create, edit, and assign calling policies in microsoft teams
    Create, edit, and assign caller id policies in microsoft teams
    Create, edit, and assign call park policies in microsoft teams
    Request new service numbers using the microsoft teams admin center
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 6s
    In this video, we will discover the key concepts covered in this course. FREE ACCESS
  • 4m 57s
    After completing this video, you will be able to provide an overview of Teams Phone and its key features, including public switched telephone network (PSTN) requirements, Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile. FREE ACCESS
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    3.  Planning for Teams Phone
    7m 55s
    Upon completion of this video, you will be able to outline Teams Phone planning considerations for Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile. FREE ACCESS
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    4.  Teams Device Requirements
    6m 19s
    After completing this video, you will be able to identify device requirements, including Teams Rooms on Windows and Teams Rooms on Android. FREE ACCESS
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    5.  Hybrid Environments with PSTN
    5m 18s
    Upon completion of this video, you will be able to provide an overview of hybrid environments with PSTN connectivity in Microsoft Teams. FREE ACCESS
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    6.  Adding and Modifying Network Sites in Microsoft Teams
    5m 46s
    Find out how to add and modify network sites in Microsoft Teams. FREE ACCESS
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    7.  Phone System Setup in Microsoft Teams
    5m 17s
    After completing this video, you will be able to provide an overview of the steps required for setting up a phone system in Microsoft Teams. FREE ACCESS
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    8.  Managing Resource Accounts in Microsoft Teams
    6m 48s
    In this video, you will learn how to create and manage resource accounts in the Microsoft Teams admin center. FREE ACCESS
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    9.  Configuring Calling Policies in Microsoft Teams
    6m 23s
    After completing this video, you will be able to create, edit, and assign calling policies in Microsoft Teams. FREE ACCESS
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    10.  Creating Caller ID Policies in Microsoft Teams
    8m 22s
    During this video, discover how to create, edit, and assign caller ID policies in Microsoft Teams. FREE ACCESS
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    11.  Configuring Call Park Policies in Microsoft Teams
    6m 30s
    Learn how to create, edit, and assign call park policies in Microsoft Teams. FREE ACCESS
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    12.  Requesting New Service Numbers in Microsoft Teams
    4m 54s
    In this video, find out how to request new service numbers using the Microsoft Teams admin center. FREE ACCESS
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    13.  Course Summary
    48s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

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