Managing Microsoft Teams: Monitoring & Analyzing Service Usage

Microsoft Teams    |    Intermediate
  • 20 videos | 1h 55m 2s
  • Includes Assessment
  • Earns a Badge
Rating 4.8 of 30 users Rating 4.8 of 30 users (30)
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    View and interpret usage reports in the microsoft teams admin center
    View and interpret user activity reports in microsoft teams admin center
    View and interpret app usage reports in microsoft teams admin center
    View and interpret device usage reports in microsoft teams admin center
    View and interpret pstn blocked users reports including blocked users, minute pools, and usage reports
    View and interpret microsoft teams live event usage reports
    Provide an overview of microsoft 365 usage reports
    Demonstrate how to navigate and utilize microsoft 365 usage reports
    Demonstrate how to customize microsoft 365 usage reports
  • Describe how to monitor and improve call quality for teams
    Recognize how to set up call analytics for teams
    Provide an overview of the call quality dashboard (cqd)
    Provide an overview of call quality dashboard (cqd) data and reporting features
    Demonstrate how to setup the call quality dashboard (cqd) and how to assign admin roles for access to cqd
    Recognize how to use call quality dashboard (cqd) to manage call and meeting quality in teams
    Recognize how to use power bi to analyze cqd data in teams
    Install power bi connector to use cqd query templates
    View microsoft teams utilization in power bi using cqd data
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 59s
  • 5m 25s
    Discover how to view and interpret usage reports in the Microsoft Teams admin center. FREE ACCESS
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    3.  Viewing and Interpreting User Activity Reports
    5m 31s
    During this video, you will learn how to view and interpret user activity reports in Microsoft Teams admin center. FREE ACCESS
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    4.  Viewing and Interpreting App Usage Reports
    4m 9s
    In this video, find out how to view and interpret app usage reports in Microsoft Teams admin center. FREE ACCESS
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    5.  Viewing and Interpreting Device Usage Reports
    4m 50s
    Learn how to view and interpret device usage reports in Microsoft Teams admin center. FREE ACCESS
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    6.  Viewing and Interpreting PSTN Reports
    6m 51s
    In this video, you will learn how to view and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reports. FREE ACCESS
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    7.  Viewing and Interpreting Live Event Usage Reports
    3m 27s
    Find out how to view and interpret Microsoft Teams live event usage reports. FREE ACCESS
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    8.  Microsoft 365 Usage Reports
    4m 54s
    After completing this video, you will be able to provide an overview of Microsoft 365 usage reports. FREE ACCESS
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    9.  Utilizing Microsoft 365 Usage Reports
    5m 24s
    Upon completion of this video, you will be able to demonstrate how to navigate and utilize Microsoft 365 usage reports. FREE ACCESS
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    10.  Customizing Microsoft 365 Usage Reports
    6m 40s
    After reviewing this video, you will be able to demonstrate how to customize Microsoft 365 usage reports. FREE ACCESS
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    11.  Monitoring Call Quality in Teams
    5m 39s
    After completing this video, you will be able to describe how to monitor and improve call quality for Teams. FREE ACCESS
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    12.  Call Quality and Connection Problems
    6m 35s
    Discover how to recognize how to set up call analytics for Teams. FREE ACCESS
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    13.  Microsoft Call Quality Dashboard
    5m 39s
    In this video, discover how to provide an overview of the Call Quality Dashboard (CQD). FREE ACCESS
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    14.  Call Quality Dashboard Data and Reports
    10m 37s
    After completing this video, you will be able to provide an overview of Call Quality Dashboard (CQD) data and reporting features. FREE ACCESS
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    15.  Setting Up the Call Quality Dashboard
    7m 51s
    Upon completion of this video, you will be able to demonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQD. FREE ACCESS
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    16.  Call and Meeting Quality Management
    11m 5s
    During this video, discover how to recognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teams. FREE ACCESS
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    17.  Power BI to Analyze CQD Data
    5m 40s
    In this video, learn how to recognize how to use Power BI to analyze CQD data in Teams. FREE ACCESS
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    18.  Installing the Power BI Connector
    4m 38s
    Find out how to install Power BI Connector to use CQD query templates. FREE ACCESS
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    19.  Viewing Microsoft Teams Utilization
    7m 8s
    In this video, you will learn how to view Microsoft Teams utilization in Power BI using CQD data. FREE ACCESS
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    20.  Course Summary
    1m 1s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

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