Managing Microsoft Teams: Monitoring & Analyzing Service Usage
Microsoft Teams
| Intermediate
- 20 videos | 1h 55m 2s
- Includes Assessment
- Earns a Badge
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
WHAT YOU WILL LEARN
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Discover the key concepts covered in this courseView and interpret usage reports in the microsoft teams admin centerView and interpret user activity reports in microsoft teams admin centerView and interpret app usage reports in microsoft teams admin centerView and interpret device usage reports in microsoft teams admin centerView and interpret pstn blocked users reports including blocked users, minute pools, and usage reportsView and interpret microsoft teams live event usage reportsProvide an overview of microsoft 365 usage reportsDemonstrate how to navigate and utilize microsoft 365 usage reportsDemonstrate how to customize microsoft 365 usage reports
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Describe how to monitor and improve call quality for teamsRecognize how to set up call analytics for teamsProvide an overview of the call quality dashboard (cqd)Provide an overview of call quality dashboard (cqd) data and reporting featuresDemonstrate how to setup the call quality dashboard (cqd) and how to assign admin roles for access to cqdRecognize how to use call quality dashboard (cqd) to manage call and meeting quality in teamsRecognize how to use power bi to analyze cqd data in teamsInstall power bi connector to use cqd query templatesView microsoft teams utilization in power bi using cqd dataSummarize the key concepts covered in this course
IN THIS COURSE
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1m 59s
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5m 25sDiscover how to view and interpret usage reports in the Microsoft Teams admin center. FREE ACCESS
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5m 31sDuring this video, you will learn how to view and interpret user activity reports in Microsoft Teams admin center. FREE ACCESS
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4m 9sIn this video, find out how to view and interpret app usage reports in Microsoft Teams admin center. FREE ACCESS
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4m 50sLearn how to view and interpret device usage reports in Microsoft Teams admin center. FREE ACCESS
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6m 51sIn this video, you will learn how to view and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reports. FREE ACCESS
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3m 27sFind out how to view and interpret Microsoft Teams live event usage reports. FREE ACCESS
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4m 54sAfter completing this video, you will be able to provide an overview of Microsoft 365 usage reports. FREE ACCESS
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5m 24sUpon completion of this video, you will be able to demonstrate how to navigate and utilize Microsoft 365 usage reports. FREE ACCESS
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6m 40sAfter reviewing this video, you will be able to demonstrate how to customize Microsoft 365 usage reports. FREE ACCESS
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5m 39sAfter completing this video, you will be able to describe how to monitor and improve call quality for Teams. FREE ACCESS
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6m 35sDiscover how to recognize how to set up call analytics for Teams. FREE ACCESS
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5m 39sIn this video, discover how to provide an overview of the Call Quality Dashboard (CQD). FREE ACCESS
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10m 37sAfter completing this video, you will be able to provide an overview of Call Quality Dashboard (CQD) data and reporting features. FREE ACCESS
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7m 51sUpon completion of this video, you will be able to demonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQD. FREE ACCESS
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11m 5sDuring this video, discover how to recognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teams. FREE ACCESS
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5m 40sIn this video, learn how to recognize how to use Power BI to analyze CQD data in Teams. FREE ACCESS
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4m 38sFind out how to install Power BI Connector to use CQD query templates. FREE ACCESS
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7m 8sIn this video, you will learn how to view Microsoft Teams utilization in Power BI using CQD data. FREE ACCESS
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1m 1sIn this video, we will summarize the key concepts covered in this course. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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