Giving Effective Feedback
- 7 Courses | 3h 13m 20s
- 4 Books | 6h 51m
- 2 Audiobooks | 5h 35m 4s
Giving and receiving feedback is an important aspect of effective management and leadership. Feedback, when delivered correctly, can help employees grow, develop new skills, and improve performance. Well-thought-out feedback is also a way to keep your team engaged with their work by understanding its impact on the organization's goals. It's crucial to understand that feedback is not criticism, but rather an opportunity to provide constructive guidance and support.
COURSES INCLUDED
Managing Performance Issues
The ability to manage and enhance employee performance isn't just a skill - it's a cornerstone of organizational success. Whether you're an experienced manager looking to refine your leadership approach or a new leader eager to build strong foundations, this course offers indispensable tools and strategies to cultivate a high-performance culture that propels both individual and organizational success. In this course, you'll start by learning about the true importance of performance management for individual and team success. You'll then dive deep into the art and science of performance management, including how to understand the root causes of underperformance, navigate performance discussions with empathy and clarity, craft and execute performance development plans (PDPs) and nonpunitive performance improvement plans (PIPs) that inspire growth and accountability, and cultivate an environment where feedback flows seamlessly and employees are accountable and growing their skillsets.
6 videos |
34m
Assessment
Badge
Giving Effective Feedback
Giving and receiving feedback is an important aspect of effective management and leadership. Feedback, when provided correctly, can help employees grow, develop new skills, and improve performance. Well-thought-out feedback is also a way to keep your team engaged with their work by understanding its impact on the organization's goals. It's crucial to understand that feedback is not criticism, but rather an opportunity to provide constructive guidance and support. In this course, you will learn about the different types of feedback that can be used in the workplace, explore the benefits of providing effective feedback, and learn how to formulate and deliver feedback effectively to employees, all while keeping in mind best practices and avoiding common pitfalls.
6 videos |
23m
Assessment
Badge
Providing Feedback to Support Neurodiverse Employees, powered by MIT SMR
Through a collection of multiple articles, the authors share details pertaining to giving performance feedback to neurodiverse employees and ensuring that it benefits them in their day-to-day work.
7 videos |
21m
Assessment
Badge
Delivering Feedback That Encourages Growth
The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mind set in the workforce and contribute to organizational success. In this course, you will learn how to plan a feedback session and give feedback in a constructive manner. You will also learn about some proven models to construct the feedback objectively and effectively. Techniques for handling less-than-ideal reactions to feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.
7 videos |
26m
Assessment
Badge
The Simple Way to Make Giving Feedback Easier, powered by MIT SMR
Giving constructive feedback is essential for being an effective manager and teammate but delivering it can be a challenge. In this course, the author shares the correct way to deliver negative feedback.
2 videos |
6m
Assessment
Badge
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Everyone working on a team has particular strengths. To get teams to perform at their best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn techniques for building and managing teams, including how to set effective team goals, identify roles, assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively to improve teamwork, so that it strengthens your team leadership and the collaboration between your team members.
8 videos |
22m
Assessment
Badge
Leadercamp on-demand: Building Trust by Giving and Receiving Feedback
Trust is crucial to working most productively as a team. Without trust, people are reluctant to share ideas, resources, or to collaborate with each other. But how do you build that trust? One way is to have open lines of communication to give people feedback and receive feedback yourself. That feedback can help you and your team develop new skills, communicate better, and achieve more together. However, giving and receiving feedback is almost universally dreaded by leaders and team members alike. People are apprehensive about giving feedback for many reasons - how the person they are giving feedback to will react, uncertainty about the actual steps in giving feedback, possible power dynamics when delivering feedback to a peer or their manager, and even their own bad experiences. And receiving feedback gracefully and with a growth mindset can be challenging as well. It can be difficult not to become defensive or to make excuses. Learning to overcome your discomfort and being able to give and receive feedback effectively is a great way to build trust and grow your own and your team's skills. Luckily, you can learn methods to use to make giving and receiving feedback easier and less painful.
1 video |
58m
Badge
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
Feedback that Works: How to Build and Deliver Your MessageThis guidebook on delivering effective feedback shows you how to formulate, organize and communicate your message to help people learn and develop.
19m
By Sloan R. Weitzel
Book
MIT Sloan Management Review Article on The Simple Way to Make Giving Feedback EasierResearch shows that constructive feedback is more effective when you say your good intentions out loud.
2m
By Therese Huston
Book
Kindly Review: The Secret to Giving and Receiving Feedback to Make Your Ideas GreatIn Kindly Review: The Secret to Giving and Receiving Feedback to Make Your Ideas Great is a transformative new approach to taking the sting out of the review process and unlocking the innovative and creative power of your teams.
2h 43m
By Dawn Crawford
Book
The Effective Manager, Completely Revised and Updated, Second EditionA management book written by managers for front-line managers, The Effective Manager, 2nd edition, is a concise, practical, and incisive take on what to do and say to get the best results possible from your co-located or remotely distributed team.
3h 47m
By Kate Braun, Mark Horstman, Sarah Sentes
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AUDIOBOOKS INCLUDED
Audiobook
Giving Effective Feedback: HBR 20-Minute Manager Series"Giving Effective Feedback" quickly walks you through the basics of delivering feedback that gets results, including: Choosing the right time to talk; Engaging in productive dialogue; Helping both star and struggling performers; Developing a plan for effective follow-up.
57m 53s
By Harvard Business Review
Audiobook
HBR Guide to Delivering Effective FeedbackArm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
4h 37m 11s
By Harvard Business Review
