Giving Effective Feedback: HBR 20-Minute Manager Series

  • 57m 53s
  • Harvard Business Review
  • Gildan Media
  • 2022

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. "Giving Effective Feedback" quickly walks you through the basics of delivering feedback that gets results, including:

  • Choosing the right time to talk
  • Engaging in productive dialogue
  • Helping both star and struggling performers
  • Developing a plan for effective follow-up

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

About the Author

Harvard Business Review Press is a leading global book publisher and a division of the Harvard Business Review Group. HBR Press publishes for the general, professional, and academic markets on the topics of leadership, strategy, innovation, and management. Recent bestselling titles include HBR's 10 Must Reads on Managing Yourself, Playing to Win, A Sense of Urgency, Leading the Life You Want, Conscious Capitalism, The Founder’s Mentality, HBR’s 10 Must Reads on Mental Toughness, and The First 90 Days.

In this Audiobook

  • Introduction
  • Chapter 1 - Why Feedback Matters
  • Chapter 2 - Choosing When to Give Feedback
  • Chapter 3 - Conducting a Feedback Discussion
  • Chapter 4 - Developing an Action Plan
  • Chapter 5 - Handling Difficult Feedback Situations
  • Chapter 6 - Creating a Receptive Climate for Feedback