Overcoming Unconscious Bias
- 14 Courses | 7h 58m 38s
- 8 Books | 21h 4m
- 4 Audiobooks | 14h 31m 38s
Everyone is susceptible to unconscious bias which can negatively impact decision making. Find ways to recognize and overcome them.
GETTING STARTED
Adopting New Leadership Mindsets to Drive DEI
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2m 23s
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4m 57s
COURSES INCLUDED
Adopting New Leadership Mindsets to Drive DEI
Are you in a mindset that will help you drive DEI throughout the systems of your organization? As a leader, you hold the keys to activating DEI on your team and in your organization as you role model inclusive behaviors for the people who work for you. DEI as an initiative is multifaceted - it's individual and programmatic, organizational and systemic, and you need a mindset that allows you to shift cultures and embedded norms to enhance every operational area. The discipline of systems thinking is an underlying philosophy that is particularly applicable to complex change efforts such as DEI. Systems thinking is more than just a collection of tools and methods - it's a way of thinking on an ecosystem level. In this course, you'll learn to recognize how systems thinking applies to DEI and practices for examining DEI goals. You'll also learn strategies to build organizational culture awareness for DEI, identify how organizational culture is represented in your team and processes, and recognize how to make DEI part of how you do business, including using more gender-neutral language.
7 videos |
36m
Assessment
Badge
Activating DEI Culture Shifts
With the right mindset, leaders can transform team and organizational culture. This course is designed to help leaders apply systems thinking methodology to transform team and workplace dynamics. Leaders who develop a systems-thinker approach are better equipped to honor and navigate the complexity of diversity, equity, and inclusion in the workplace. In this course, leaders and managers will learn how to push in the direction that produces an inclusive work environment, including using inclusive language, to lead toward transformation for the total enterprise, not just its component parts. You'll also learn how a new way of leadership can support DEI, and what techniques can keep employee engagement and motivation in the work of DEI consistently high.
6 videos |
29m
Assessment
Badge
Advancing DEI with Agility
Inclusive leadership is an art and a science. Leaders need to build their capacity for creating an inclusive and safe environment where employees feel valued and included, where they can be their authentic selves. This course is designed to provide leaders with a foundation for agile, inclusive leadership that they can build on and, in turn, develop in others. In this course, you will learn to identify a leadership mindset that cultivates inclusion in all work environments, and what key elements of self-leadership promote inclusion. You'll learn strategies to individualize inclusion and belonging for all team members, including using more inclusive language and gender-neutral pronouns, techniques for an intersectional approach to DEI leadership, and inclusive leadership practices that promote development of the whole person.
7 videos |
33m
Assessment
Badge
Embedding Inclusion into Everyday Experiences
DEI concepts are easy to train, but harder to put into practice. In our ever-changing world of work, leaders are taxed with delivering optimal results and still creating a space where people want to contribute their time, talent, energy, and creativity. This course covers the top ways for leaders to create micro-experiences that have a macro impact on the culture of their teams and their organization. In this course, you'll learn strategies to weave storytelling into everyday work, competencies for leading and enabling inclusive conversations, including using inclusive language and chosen names and pronouns, as well as leadership practices that embody allyship through personal accountability. You'll also learn techniques to use organizational resources equitably to support DEI, and how to gain confidence in building inclusive cultures.
7 videos |
34m
Assessment
Badge
Reimagining the Employee Experience: DEI from Hire to Retire
Diversity, equity, and inclusion are not just initiatives and programs - they are cultural DNA that can completely transform an organization, drive business, and generate positive results for people, organization, and community. This course is designed to provide organizational leaders and HR leaders with a toolkit for designing a diverse, equitable, and inclusive employee and leadership experience from first interactions onward. It provides practical examples for infusing inclusion into every aspect of the employee experience. In this course, you will learn the key elements of developing a DEI scorecard as a first step in ensuring systemic DEI, strategies to create an inclusive talent acquisition experience including using inclusive language and gender-neutral honorifics, and techniques to enable talent to develop and advance equitably. You'll also learn ways to democratize DEI leadership in association with employee groups and techniques to ensure inclusion in policies, processes, and systems.
7 videos |
36m
Assessment
Badge
Workplace Diversity, Equity, and Inclusion in Action
A diverse and inclusive workforce is a business and human imperative. Regardless of your role or the size of your organization, everyone can play an active role in fostering diversity, equity, and inclusivity. Future business growth and success depend upon embracing inclusion and eliminating bias and discrimination in the workplace. However, for many organizations, building cultural and business practices that embrace workplace diversity can still feel elusive. Besides hiring diverse talent, what more can we do? This course is your guide to defining diversity, equity, and inclusion and advancing meaningful and impactful diversity, equity, and inclusion practices in your workplace. In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. You'll also learn to identify behaviors that signal a breakdown in achieving an inclusive culture, key elements that enable diversity, equity, inclusion, and belonging to take root, and the steps for demonstrating agility and resilience in your DEI journey.
7 videos |
31m
Assessment
Badge
Moving from Bias to Inclusion in a DEI Journey
An increased focus on the importance of DEI in the workplace has shed light on the fact that everyone has bias. Though it's rooted in human nature, it's important to understand what implicit bias is in order to develop the thoughtful inclusion mindset. In this course, you'll learn about the different kinds of implicit bias and how to recognize them in action. You'll also learn about the importance of committing to thoughtful inclusion in the workplace.
7 videos |
32m
Assessment
Badge
Recognizing and Addressing Micro-behaviors in the Workplace
Micro-behaviors are a macro problem. Dr. Alvin Poussaint described the cumulative impact of micro-aggressions as "death by a thousand nicks." Subtle acts of exclusion - often unconscious - left unchecked will take a toll on your employees. These subtle forms of bias and discrimination often leave people frustrated and lead to decreased productivity. In this course, you'll learn to recognize the characteristics of the different types of micro-behaviors and how to decode the messages they send. You'll also learn to identify when and how to take action to address micro-aggressions, and how to use micro-inclusions as an antidote to micro-aggressions.
6 videos |
26m
Assessment
Badge
Adopting an Inclusion Mindset at Work
It's not just individuals who face unconscious biases in the workplace; teams and organizations can also operate with shared institutionalized biases. Ensuring a diverse workplace requires actively participating in and advocating for DEI supports. In this course, you'll learn about the power of inclusion and how to support DEI at work. You'll also learn the basics of inclusive recruitment and hiring, and what it looks like when a company supports inclusion from onboarding through to retirement.
6 videos |
24m
Assessment
Badge
Understanding Implicit Biases
Understanding and addressing unconscious bias is essential for any individual wanting to navigate today's diverse and interconnected world. Our biases can have a significant impact on the way we think, our choices, our decision-making processes, and our relationships. If they're not identified and understood, there's a risk of unintentional exclusion of individuals of certain groups from opportunities on the basis of those biases. This type of exclusion, in a consistent and systemic way, has terrible unintended consequences for individuals, for business, and for society in general - and this is what we all want to avoid. In this course, you will learn to identify the different types of unconscious biases, recognize the key factors that perpetuate unconscious biases, identify effective strategies to overcome unconscious biases, and recognize the benefits of challenging unconscious biases.
6 videos |
32m
Assessment
Badge
Embracing the Power of Diversity and Inclusion featuring Special Olympics
Diversity, equity, and inclusion are necessary for the healthy development and success of individuals and organizations alike. But to achieve those, they have to be more than catchphrases and buzzwords. True DEI and belonging journeys require developing a growth mindset and embracing the perspective that with every person we meet, there's something new to learn. In this course, you'll meet people with compelling stories to tell of how they fought for, and found, a welcoming workplace. By sharing their stories, they offer you an opportunity to learn, understand, and grow in ways that will help you make your own workplace a safe and welcoming place for everyone.
7 videos |
43m
Badge
Great Leaders Must Be Inclusive featuring Special Olympics
Inclusion is more than just a seat at the table. It means being a respected member of the team. It means being involved, being an active part of the organization's culture, not just a decoration for press releases or a number in the annual report. Being a great leader means being an inclusive leader and finding ways to get the best from everyone. In this course, you'll learn how to support and encourage the diverse individuals you work with in becoming full, active, and productive members of your team and the larger organization.
8 videos |
43m
Badge
Leadercamp on-demand: Celebrating Indigenous Culture Across Canada
Recognizing National Indigenous History Month and National Indigenous Peoples Day is significant for all Canadians as they are Treaty Partners. Understanding the sovereign status of First Nations, Metis and Inuit people who collectively are now referred to as Indigenous supports the journey towards reconciliation. Historic inequities and harms continue to be a challenging reality, but this presentation will focus on the beauty and ingenuity of Indigenous People who have contributed much to Canadian society from fashion to food and medicines. Join us in Kim Wheatley's Leadercamp on Celebrating Indigenous Culture Across Canada where participants are invited to explore the diversity and beauty of Indigenous People across Canada.
1 video |
58m
Badge
Understanding Unconscious Bias
No matter who you are, you are prey to unconscious biases. To be part of a complex, diverse team you must take steps to overcome implicit and explicit biases and reject social stereotypes. Understanding you own bias, whether conscious or unconscious, is the key. In this course you'll learn about the characteristics of unconscious bias and the nature of buried prejudice. You'll discover how they can inadvertently affect your thinking and decision-making. And you'll learn about the positive things that can happen when you take an anti-biased approach to people and situations in the workplace.
6 videos |
17m
Assessment
Badge
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
Making Diversity Work: 7 Steps for Defeating Bias in the WorkplaceIn Making Diversity Work, author Dr. Sondra Thiederman offers insights into why bias takes hold and provides clear strategies for addressing prejudice in a meaningful and honest manner. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
4m
By Sondra Thiederman
BOOK SUMMARY
How to Work with and Lead People not Like You: Practical Solutions for Today's Diverse WorkplaceIn her book, How to Work with and Lead People not Like You, author Kelly McDonald explores the challenges to understanding and accepting people's cultures and values when they differ from ours. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
13m
By Kelly McDonald
Book
Overcoming Bias: Building Authentic Relationships Across DifferencesDiscussing the importance of identifying hidden biases and learning how they arise from our histories and cloud our perceptions, this book uses vivid stories and fun exercises and activities to help us challenge our presuppositions and become open to encountering people, cultures, and ideas outside our usual comfort zone.
1h 47m
By Matthew Freeman, Tiffany Jana
Book
I Don't Understand: Navigating Unconscious Bias in the WorkplaceLeading workplace-bias expert Buki Mosaku shows how unidirectional strategies for tackling unconscious bias are creating a diversity and EXCLUSION nightmare in the corporate world!
3h 41m
By Buki Mosaku
Book
Brainhack: Tips and Tricks to Unleash Your Brain's Full PotentialOffering tips and tricks to re-program your brain, and develop the skills and insights that can transform how you think, solve problems and make decisions, this book will help you learn to think smarter, become more focused, discover creative approaches, generate ideas with innovative techniques, and more.
2h 21m
By Neil Pavitt
Book
The Secret Life of Decisions: How Unconscious Bias Subverts Your JudgementRevealing the 'secret' forces that can sabotage the quality of our decisions, this book is an essential read for developing seasoned executives who have to work through increasingly complex and high stakes decisions.
3h 28m
By Meena Thuraisingham, Wolfgang Lemacher
Book
The 7 Steps of Spiritual Intelligence: The Practical Pursuit of Purpose, Success and HappinessThrough the 7 steps outlined in this text, along with explanations through positive psychology and brain science, as well as real-life case studies, learn to unite brain and consciousness to realize your maximum potential.
2h 53m
By Richard Bowell
Book
The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at WorkBased on interviews with senior executives who make important judgments swiftly, as well as firefighters, emergency medical staff, and soldiers, this book demystifies the role of intuition in decision making.
6h 37m
By Gary Klein
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
Making Diversity Work: 7 Steps for Defeating Bias in the WorkplaceIn Making Diversity Work, author Dr. Sondra Thiederman offers insights into why bias takes hold and provides clear strategies for addressing prejudice in a meaningful and honest manner. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
9m 42s
By Sondra Thiederman
Audiobook
Overcoming Bias: Building Authentic Relationships Across DifferencesThis audio edition uses vivid stories and fun exercises and activities to help us reflect on our personal experiences and uncover how our hidden biases are formed. Read by one of the authors.
3h 22m 44s
By Matthew Freeman, Tiffany Jana
Audiobook
Breaking Through Bias: Communication Techniques for Women to Succeed at WorkThis audio edition presents an integrated set of communication techniques that women can use to avoid the discriminatory consequences of these stereotypes. Read by the authors.
6h 29m 55s
By Alton B. Harris, Andrea S. Kramer
Audiobook
Erasing Institutional Bias: How to Create Systemic Change for Organizational InclusionThis audio edition is designed to raise awareness about imbalances and help us hold ourselves accountable for creating a world that works for everyone.
4h 29m 17s
By Ashley Diaz Mejias, Tiffany Jana
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