Emotional Intelligence
- 6 Courses | 2h 7m 53s
- 9 Books | 18h 40m
- 10 Audiobooks | 39h 11m 8s
Emotional intelligence is the ability to identify and manage your own emotions. Discover strategies for becoming more self-aware. Good leaders are self-aware, and here you'll learn how to lead with a sense of purpose, authenticity, openness, and trust.
COURSES INCLUDED
Building Up Your Emotional Intelligence
By its very nature, the workplace sometimes involves conflict and stress. Even mundane day-to-day work activities require negotiation and compromise. And these can often lead to negative emotional reactions or outbursts. But using emotional intelligence (EI) can help you notice, identify, understand, and manage your own feelings and the emotions of others. EI is a positive force that can have significant impact on you, your team, and your organization. In this course, you'll learn what EI is and how it drives personal excellence in the workplace. You will learn some best practices and strategies to become aware of your emotions and use that awareness to manage your behavior. You will also learn how to interpret other people's emotions and use that knowledge to enhance workplace relationships.
6 videos |
21m
Assessment
Badge
PMI PDU
Psychological Safety: Building a Culture of Inclusion and Innovation
Psychological safety involves the feeling of being accepted and respected-believing you can present your true self at work without fear of negative consequences to your self-image, status, or career. But it also goes beyond that to trusting that your team and your workplace is safe for interpersonal risk taking, which is crucial to being in an energized workplace of learners and problem solvers. When there's a high level of psychological safety, there is a culture of inclusion. People feel safe to speak up, to offer ideas, and to ask questions. At the very core of psychological safety is a mindset that welcomes diversity of thought, whether it brings good news, bad news, or a puzzle. In this course, you'll learn what psychological safety is and the big impact it has in the workplace, and how to nurture a mindset of psychological safety and build a skillset that supports it. And you'll learn what challenges might inhibit a culture of psychological safety, solutions for overcoming each challenge, and techniques to measure and sustain high levels of psychological safety in your workplace.
8 videos |
29m
Assessment
Badge
Developing Emotional Intelligence
Developing emotional intelligence is a key to successful leadership. Leaders with a strong mixture of emotional awareness, self-management, and social skills are able to relate better to those around them. Emotionally intelligent leaders navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides an understanding of why emotionally intelligent leadership is important. It also provides practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
6 videos |
23m
Assessment
Badge
The Essentials for Anger Management
Anger is a normal - and even healthy - emotion, rooted in the instinct for self-preservation. However, if not managed properly, our feelings and emotions can be very destructive. It's important to find healthy ways of owning and expressing your anger. This requires emotional intelligence (EI) and a good emotional quotient (EQ), or emotional intelligence quotient (EIQ). In this course, you'll explore how to manage your anger and your anger response. You'll also explore the nature of anger, including its root causes and ways to use it positively in the workplace. And you'll learn how develop empathy for colleagues who may be causing your anger.
7 videos |
20m
Assessment
Badge
PMI PDU
Navigating Other People's Emotions
Organizational and interpersonal dynamics, along with high pressure situations, can sometimes cause others to behave unprofessionally. The way you react to their behavior can have a lasting effect on your future relationships. But, by building emotional intelligence, or emotional IQ, you can ensure that you'll be able to understand and acknowledge other people's emotions, and maintain strong relationships with them. In this course, you'll learn how to recognize emotional awareness in, actively listen to, and empathize with others by developing emotional intelligence, also known as EQ. You'll also discover how to apply organizational awareness and empathy to enhance your workplace relationships.
6 videos |
16m
Assessment
Badge
PMI PDU
Navigating the Workplace with Emotional Intelligence
Any organization, regardless of its size, industry or location, is made up of people - people who interact on a daily basis, and not always without incident. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings. In this course, you'll learn how building emotional intelligence, or EQ, can improve team or group interactions. You'll also explore the role of emotional IQ in workplace activities, conflict and stress management, as well as employee influence and engagement.
6 videos |
16m
Assessment
Badge
PMI PDU
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using it in the WorkplaceUnderstanding Emotional Intelligence demystifies the concept of emotional intelligence and expands on its principles, making it accessible to anyone. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Frances Kay, Neilson Kite
BOOK SUMMARY
Emotional Intelligence for RookiesEmotional Intelligence for Rookies explains how enhanced awareness of our emotions, feelings, and moods can positively influence our ability to control our actions and ensure positive outcomes in attaining our goals and building relationships. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Ali Dawson, Andrea Bacon
Book
EGO vs. EQ: How Top Leaders Beat 8 Ego Traps With Emotional IntelligenceDrawing on real-life anecdotes from the author's 20-years of coaching and consulting, this book teaches you how to identify the most common reasons for leadership ineffectiveness, including the cascading consequences they create, and learn tools to prevent them.
3h 21m
By Jennifer Shirkani
Book
Emotional Intelligence for RookiesExplaining how to up your emotional intelligence quotient and to use it to get positive outcomes at work, this book shows you how to get to know and control your own emotions, to become self-directed, resilient and success-oriented.
2h 16m
By Ali Dawson, Andrea Bacon
Book
Emote: Using Emotions to Make Your Message MemorablePresenting an emotion-based approach that will change the way you think about verbal communications, this book will help you gain the confidence you need to stand in the spotlight and "wow" clients or executives, create connections, and get your message across to anyone.
3h 45m
By Vikas Gopal Jhingran
Book
What Makes a Leader: Why Emotional Intelligence MattersPresenting Daniel Goleman's ground-breaking, highly sought articles from the Harvard Business Review and other business journals in one volume, this book reflects the evolution of his latest thinking about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization's bottom-line.
2h 13m
By Daniel Goleman
Book
The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQFrom setup instructions to debriefing questions, this book offers simple exercises that are quick to deploy and target key areas that benefit most from EQ training, including leadership, project management, customer service, teamwork, sales, and more.
4h 29m
By Adele B. Lynn, Janele R. Lynn
Book
Emotional Intelligence: Managing Emotions to Make a Positive Impact on Your Life and CareerBy improving your ability to understand and manage emotions, this book will show you how to better handle situations, events and other people that in the past you've found difficult or stressful.
2h 8m
By Gill Hasson
BOOK SUMMARY
Tell Me More About That: Solving the Empathy Crisis One Conversation at a TimeDrawing on extensive consumer research insights, author Rob Volpe provides a definitive guide on how to rebuild our empathy skills to communicate, engage, and collaborate more efficiently so we can ultimately thrive. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
8m
By Rob Volpe
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FREE ACCESS
AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
Emotional Intelligence for RookiesEmotional Intelligence for Rookies explains how enhanced awareness of our emotions, feelings, and moods can positively influence our ability to control our actions and ensure positive outcomes in attaining our goals and building relationships. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 3s
By Ali Dawson, Andrea Bacon
AUDIOBOOK SUMMARY
Emotional Intelligence TrainingIn Emotional Intelligence Training, author Karl Mulle shows how you can learn new ways to help people understand themselves, interact well, and enhance the overall effectiveness of their companies. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
19m 53s
By Karl Mulle
Audiobook
Training the Brain: Cultivating Emotional IntelligenceThis audio edition explains how the brain's social and emotional circuitry becomes shaped to give each of us a unique "brain style" in reacting to life. Read by the author.
1h 41s
By Daniel Goleman, Richard Davidson
Audiobook
The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQThis audio edition offers simple exercises that are quick to deploy and target key areas that benefit most from EQ training, including leadership, project management, customer service, teamwork, sales, and more.
7h 5m 14s
By Adele B. Lynn, Janele R. Lynn
Audiobook
Feeling Smart: Why Our Emotions Are More Rational Than We ThinkThis audio edition brings together game theory, evolution, and behavioral science to produce a surprising and very persuasive defense of how we think, even when we don't.
9h 11m 43s
By Eyal Winter
Audiobook
Triggers: Creating Behavior That Lasts--Becoming the Person You Want to BeThis audio edition offers a personal playbook on how to achieve change in our lives, make it stick, and become the person we want to be. Read by the author.
6h 36m 31s
By Mark Reiter, Marshall Goldsmith
Audiobook
Emotional Intelligence 2.0This audio edition contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence using the four core EQ skills to exceed your goals and achieve your fullest potential. Visit www.talentsmart.com/test to assess your own EQ.
4h 20m 14s
By Jean Greaves, Travis Bradberry
Audiobook
The Brain and Emotional Intelligence: New InsightsThis audio edition explains what we now know about the brain basis of emotional intelligence in clear and simple terms, and will deepen your understanding of emotional intelligence and enhance your ability for its application. Read by the author.
1h 43m 26s
By Daniel Goleman
Audiobook
Emote: Using Emotions to Make Your Message MemorableThis audio edition will help you gain the confidence you need to stand in the spotlight and "wow" clients or executives, create connections, and get your message across to anyone.
6h 33m 2s
By Vikas Gopal Jhingran
Audiobook
Authentic Leadership: HBR Emotional Intelligence SeriesThis book explains the role of authenticity in emotionally intelligent leadership. You'll learn how to discover your authentic self, when emotional responses are appropriate, how conforming to specific standards can hurt you, and when you need to feel like a fake.
1h 59m 21s
By Harvard Business Review
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SKILL BENCHMARKS INCLUDED
Emotional Intelligence & Tact
Emotional intelligence is the ability to identify and manage your own emotions. Discover strategies for becoming more self-aware. Good leaders are self-aware, and here you'll learn how to lead with a sense of purpose, authenticity, openness, trust, and tact. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
7m
| 7 questions