AI for Frontline End-users

Wouldn't it be great if you had a personal assistant at work to help you with tasks like summarizing meeting notes or creating reports? Begin this course by exploring how AI can be employed as a personal assistant to manage various tasks, enhance efficiency and free up time for more creative work. You will investigate specific AI use cases to help streamline and improve the quality of work. Then, you will find out how to simplify complex jargon and transform disorganized meeting notes into actionable items with generative AI (GenAI). Take a look at how large language models (LLMs) are trained, in order to get a better idea of how AI works and mitigate the risk of hallucinations as output. Next, you will discover the wider world of AI, going beyond LLMs into the types of GenAI, multimedia GenAI, robotics and reinforcement learning. Finally, you will focus on the practical concepts, techniques, and technologies for effectively collaborating with AI.

Responsible and effective use of AI is based on a set of principles and practices designed to integrate AI into organizational workflows while maintaining ethical standards and mitigating risks. In this course, you will explore the strategic integration of AI in your organization. First, you will dive into the principles of responsible and effective AI use and learn about ethical guidelines for AI implementation. Next, you will identify and mitigate business risks associated with AI, ensuring safe and efficient AI operations. You will also develop strategies to advocate for and innovate with AI, enhancing your role as a leader in the evolving digital landscape. Finally, you will understand how to leverage AI to drive productivity and innovation while maintaining ethical standards and managing potential risks.

Microsoft has released a preview version of Copilot on Windows 11 machines. Copilot brings the convenience of Bing Chat, powered by the generative AI technology of GPT-4, to your PC. In this course, you'll learn how to use Copilot to effortlessly perform a variety of tasks to enhance your productivity. Discover how to get detailed answers to any question, take screenshots, summarize and analyze text and images, and activate Dark Mode and other Windows system settings. In addition, find out how to access all the creative potential of generative AI with Copilot. See how to use it to produce and refine any kind of text, from emails to blog posts, and harness the power of Bing Image Creator, featuring DALL-E 3, to create an unlimited vafiety of images from a prompt.

Copilot for Microsoft 365 opens a new world of generative AI-powered productivity in your professional life. This course empowers you to harness this revolutionary tool to access information and communicate with your teams more efficiently. First, discover Microsoft 365 Chat, a powerful chatbot that leverages large language models (LLMs) and Microsoft Graph to generate intelligent responses grounded in your organization's data. You'll learn how to manage AI chat threads, enabling you to handle multiple topics simultaneously and maintain an organized chat history. Next, the course shows how Copilot can help you streamline your professional communication. See how to use Copilot in Outlook to summarize complex email threads, draft responses, and suggest improvements. Learn how Copilot for Teams gives you actionable insights from chats and meetings, helping you stay informed on key points. We conclude by exploring how Copilot integrates with OneNote and Excel to effortlessly extract insights from complex information. Find out how Copilot for OneNote can summarize text, answer specific questions about your notes, and generate content. Finally, discover how Copilot for Excel simplifies data analysis by providing insights, highlighting and organizing data, and adding calculated columns.

Copilot for Microsoft 365 harnesses the power of generative AI to transform the way documents are produced. In this course, we show you how to use Copilot across various applications for enhanced productivity. First, see how Copilot aids in drafting and refining professional documents in Word 365. Find out how to use it to create content, rewrite text, and quickly get information from your document. Next, discover how Copilot simplifies presentation creation in PowerPoint 365. Learn how to create a presentation from scratch, from an outline, and from a template, and enhance your presentation by adding slides, images, and summaries. The last part of the course explores Copilot in two powerful web applications. See how Copilot fuels collaboration in Microsoft Loop by creating and rewriting content, and recapping changes. Learn how Copilot facilitates brainstorming in Whiteboard by suggesting and organizing ideas. Finally, learn the art of writing effective prompts for generative AI to optimize your desired output in Copilot.

Generative artificial intelligence (GenAI) can create new content, such as text, images, and music. It is powered by machine learning (ML) models that have been trained on massive datasets of existing content. Prompt engineering is the process of designing and crafting prompts that guide generative AI models to produce the desired output. You will start this course by learning how you can leverage prompt engineering to improve your day-to-day and work-related tasks. Next, you will see examples of prompting in action with external generative AI chatbots such as ChatGPT, Google Bard, and Microsoft Bing Chat. As several of these tools may not be supported on many corporate devices, you will not be expected to create accounts on those platforms, but you will be able to apply the learnings and principles to any corporate conversational AI chatbot in similar ways.

In this course, you'll gain a better understanding of how to harness the power of AI technology efficiently in your organization. To embrace AI as a member of the team, organizations must implement effective human-AI collaboration strategies. You'll also explore how to leverage AI as a valuable team member while maintaining strong ethical standards.

In this course, you will explore the concept of the growth mindset, including techniques to overcome limiting beliefs, strategies to cultivate a learning culture, and skills to embrace change and adaptability. These topics will help equip you with the mindset and tools to foster personal and professional growth, adapt to evolving circumstances, and drive progress in the era of AI and technological advancements.