IT Hardware Technician: A+ (Core 1) 2022 beginner
A+:
Expertise:
- 15 Courses | 21h 41m 20s
- 27 Courses | 25h 46m 39s
- 4 Books | 56h 56m
- Includes Test Prep
If you have an affinity for hardware, you've come to the right place. Take the first step at becoming a master technician, from motherboards to servers.
GETTING STARTED
CompTIA A+ Core 1: Installing Hardware & Display Components
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1m 47s
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13m 28s
GETTING STARTED
CompTIA A+ 220-1001: Installing Hardware & Display Components
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9m 29s
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6m 12s
COURSES INCLUDED
CompTIA A+ Core 1: Installing Hardware & Display Components
As a computer technician, one of your main responsibilities is often to troubleshoot and diagnose hardware and display-related issues. In this course, you'll explore common hard drive types, replacement techniques, and migration processes. Investigate how to replace common hardware device components such as batteries and random-access memory (RAM). Examine physical privacy and security components such as biometrics and near-field scanner features. Learn how to differentiate between liquid crystal display (LCD) types, including in-plane switching (IPS), twisted nematic (TN), and vertical alignment (VA). Install and configure mobile display components, including Wi-Fi antenna connectors, webcams, microphones, and laptop screen inverters. Lastly, explore the common features of both digitizers and touchscreens. Once you have completed this course, you will be able to confidently troubleshoot hardware and display-related issues and select the appropriate solutions. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.
14 videos |
1h 29m
Assessment
Badge
CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity
Mobile device accessories, ports, and connectivity features allow for a variety of different connections as well as the enabling of additional mobile device features. As an IT industry professional, you will be called upon to configure those accessories and network connections, as well as provide application support in various situations. In this course, discover how to set up and configure Universal Serial Bus (USB). Explore key features of lightning and serial connectors, as well as near-field communication, Bluetooth, and hotspot connectivity options. Examine how global positioning system (GPS) services and cellular location services work. Lastly, explore the benefits of implementing mobile device management (MDM) and mobile application management (MAM) solutions. After completing this course, you will be able to set up and configure network connections and mobile device accessories. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.
13 videos |
1h 22m
Assessment
Badge
CompTIA A+ Core 1: Networking Fundamentals
In order for computers to be able to exchange data and share resources with each other, they must be interconnected in some fashion. This is referred to as computer networking. Explore computer networking fundamentals, including TCP and user datagram protocol (UDP) ports, and review common networking hardware devices. Examine the differences between hubs and bridges. Discover when to use a network switch and how a router can protect a system. Explore key differences between access points, repeaters, and extenders, as well as cable and DSL modems. Learn about the benefits of Power over Ethernet (PoE) and compare it with Ethernet over Power, which uses common electrical wiring to convey Ethernet connectivity. Lastly, take a look at the features of network interface cards (NIC), optical network terminal (ONT), and software-defined networking (SDN) technologies. This course will prepare you for the CompTIA A+ Core 1 (220-1101) certification exam.
14 videos |
1h 31m
Assessment
Badge
CompTIA A+ Core 1: Wireless Networking & Services
Wireless networks are much more versatile than wired networks, especially in an environment where running wires might be difficult. This course covers the most efficient wireless networking protocols for various scenarios. You will explore wireless frequencies and channels and learn how to differentiate between 802.11 standards: - a, - b, - g, - n, - ac, and - ax. Next, delve into considerations for working with long-range fixed wireless, including licensed, unlicensed, power, and regulatory requirements. You will also identify features of near-field communication (NFC) and radio-frequency identification (RFID). Finally, explore server roles such as domain name system (DNS) and dynamic host configuration protocol (DHCP), and discover the global market for Internet of things (IoT) end-user solutions. After completing this course, you'll be able to differentiate between wireless networking protocols and tune common host services. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.
16 videos |
2h 25m
Assessment
Badge
CompTIA A+ Core 1: Networking Concepts & Configurations
Internet Protocol (IP) addresses, which are assigned to network-equipped devices that are part of a Transmission Control Protocol (TCP)/IP-based network, allow computers and other resources to communicate with each other. Explore the basics of IP addressing and networking concepts such as Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP). Begin with an overview of DNS and its benefits. Then take a closer look at the DHCP, its features, and the concept of reservations. Next, discover the use of virtual private networks (VPNs) and look at virtual local area networks (VLANs). Finally, explore the various networking tools including crimpers, Wi-Fi analyzers, and loopback plugs. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.
14 videos |
1h 57m
Assessment
Badge
CompTIA A+ Core 1: Cable Types & Connectors
Technicians need to familiarize themselves with the vast array of cable options and connector types. Discover the most common cables and adapters encountered when working with computers and mobile devices. Explore Ethernet cable types, the differences between shielded twisted pair (STP) and unshielded twisted pair (UTP) cabling, and the basics of fiber optic and coaxial cabling. Next, learn the speed and transmission limitations of various network cables. Discover different video cables and learn about using Lightning and Thunderbolt cables. Then, examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0. Explore serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Finally, learn to differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA and explore how computers utilize several types of connectors and converters. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.
18 videos |
1h
Assessment
Badge
CompTIA A+ Core 1: RAM & Storage Solutions
Every computer requires a storage device and Random Access Memory (RAM), so in this course you will explore different storage and RAM options and how they work, and discover various types of solutions for your computer. To begin, explore virtual RAM and the Small Outline Dual In-line Memory Module, more commonly known as SODIMM. Then consider Double Data Rate (DDR) RAM and memory channels. Examine the features of solid-state drives (SSDs), a persistent memory storage type, and magnetic hard drives, an electromechanical data storage device. Next, compare and contrast features of the two most common physical sizes for hard drives: 3.5 and 2.5 inch drives. Finally, explore removable storage options and their benefits, and learn the differences between Redundant Array of Independent Disks (RAID) 0, 1, 5, and 10. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
16 videos |
1h 39m
Assessment
Badge
CompTIA A+ Core 1: Motherboards, CPUs, & Add-on Cards
Motherboards are the backbone that connect computer components and enable them to communicate. Discover motherboards, the basics of central processing units (CPUs), and add-on cards, as well as the various factors that need to be considered to install and configure them in your computer. In this course, you will learn about motherboard form factors and connector types. Discover the basic input/output system (BIOS) of your computer, how to configure BIOS security, and how BIOS contains the most basic system software that allows you to booth the system and your operating system to interact with the hardware. Explore Complementary Metal Oxide Semiconductor (CMOS) batteries, your CPU's processing core, and the differences between single core and multi-core processors. Finally, explore CPU features and compatibility, compare two of the most popular manufacturers of microprocessors, and learn about cooling mechanisms for the CPU including options for dissipating heat in your system. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
12 videos |
1h 27m
Assessment
Badge
CompTIA A+ Core 1: Power Supplies
Computer hardware technicians must understand the basics of computer power systems, including amps, wattage, voltage, general guidelines for power sizing, and power supply options. Explore key power systems lessons like differentiating between power supply inputs and outputs, identifying the values needed for components, such as overall wattage rating, and determining the amount of power needed based on the number of devices in use. Examine the characteristics of redundant power supplies and modular power supplies. Finally, put your new skills to use solving a problem to determine when to use more or less voltage, how to describe wattage ratings, and how to determine the output of a rail on power supply. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
9 videos |
45m
Assessment
Badge
CompTIA A+ Core 1: Multifunction Devices & Printer Consumables
A multifunction device delivers many functions such as print, fax, scan, and copy capabilities, which would otherwise be carried out by separate devices. Learn about multifunction devices, how to unbox a device, and set up location considerations. Discover how to select appropriate drivers for a given OS such as Printer Control Language (PCL) and PostScript, and explore USB, Ethernet, and wireless device connectivity options. Next, explore configuration settings such as duplex, orientation, tray settings, and quality and discover multifunction device security features such as user authentication, badging, audit logs, and secure prints. Lastly, explore email, Server Message Block (SMB), and cloud services and discover features of laser printers, inkjet printers, thermal printers, impact printers, and 3-D printers. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
15 videos |
1h 28m
Assessment
Badge
CompTIA A+ Core 1: Cloud Computing Concepts
Cloud computing allows users to store and access data and programs over the internet instead of a local hard drive. In this course, explore cloud computing concepts such as cloud model types, resource sharing, measure service, and virtual desktops. Discover the features of Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS); and learn how to differentiate between public, private, hybrid, and community cloud infrastructures. Discover key differences between internal and external shared resources and explore rapid elasticity, a feature that allows for scalable provisioning. Finally, examine the considerations and benefits of using a measured service or a metered service and investigate the types of virtual desktops and their purposes. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
11 videos |
1h 17m
Assessment
Badge
CompTIA A+ Core 1: Client-side Virtualization
Virtualization enables the ability to use software to create a virtual computer system. One of the main benefits of virtualization is that it allows organizations to run multiple virtual systems using a single computer system, such as a server. Explore the basics of virtualization, including how it allows for the creation of virtual resources like operating systems, servers, and storage solutions. Begin with an overview of virtual machines (VMs) and memory and discover the purpose of VMs and the tasks they perform, their common uses and how they are created within the physical host computer, as well as common configurable settings for a VM. Finally, you will examine the resource and security requirements for virtualization. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
6 videos |
32m
Assessment
Badge
CompTIA A+ Core 1: Best Practices for Resolving Problems
In any technological environment, problems are inevitable. In this course, learners will look at detailed approaches to resolving issues by examining the six-step troubleshooting methodology used to resolve problems with computer systems. Begin by considering the impact of corporate policies and procedures before implementing changes. Learn steps for identifying a problem, such as questioning the user and inquiring about environmental and infrastructure changes. Discover how to conduct external or internal research based on symptoms so that you can establish a theory of probable cause, test the theory, and evaluate your test results. Next, you will learn how to establish a plan of action to resolve the problem and implement the solution, verify full system functionality, and implement preventive measures. Review best practices to document findings, actions, and outcomes. Finally, explore systems and troubleshooting techniques when dealing with hardware components, storage devices, displays, and mobile devices. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
13 videos |
1h 27m
Assessment
Badge
CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues
Printers have a lot of moving parts, so problems are inevitable. As a computer technician, your job will be to identify and resolve some of these common concerns. Start by exploring basic troubleshooting considerations for printers, including typical issues like paper jams or print quality problems. Investigate potential driver compatibility issues and learn how to interpret error codes. Find out why firmware updates are required and how they can resolve certain issues. Learn how to correct screen display and printer output problems, how to calibrate and clean printers, and how to troubleshoot print quality issues. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
14 videos |
1h 20m
Assessment
Badge
CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks
Technicians are required to identify, diagnose, and solve common wired and wireless network-related problems. Due to the many components of a network, this can be challenging at times. Fortunately, there are many common issues to look for that can help resolve issues promptly. Explore how to resolve intermittent wireless connectivity issues and slow network speeds, as well as issues related to jitter and port flapping. Discover methods to improve voice-over-IP (VoIP) phone services and high latency problems. Lastly, explore common examples of external interference that can disrupt a wired or wireless network. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
10 videos |
1h 2m
Assessment
Badge
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COURSES INCLUDED
CompTIA A+ 220-1001: Installing Hardware & Display Components
Time to upgrade your computer? Explore best practices to handle laptop hardware and components. In this course you will learn about SSD, hybrid, and magnetic hard drive types. Study various forms of computer memory. See how to install common hardware, such as keyboards, smart card readers, touchpads, Wi-Fi antenna connectors, webcams, touchscreens, and microphones. Get familiar wireless cards, Bluetooth modules, cellular cards, and mini PCIe. Learn the difference between LCD and OLED displays. Finally, learn about inverter power supplies used in LCD monitors
12 videos |
1h 4m
Assessment
Badge
CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
Explore various laptop features and supporting devices, such as special functions, docking stations and removable screens. During this course, you will delve into these features, and also port replicators, physical laptop security, tablets, smartphones, and wearable technology, such as smart watches, fitness monitors, and VR/AR headsets. As an exercise, you will describe when to use special function keys, list the benefits of using a docking station, identify when to use a port replicator, describe the features of a smartphone, and list GPS device capabilities
11 videos |
43m
Assessment
Badge
CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
Mobile devices have flooded the market. Discover the various mobile connection types available, as well as best practices for synchronizing data. In this course, you will learn how to identify different types of wired connections, such as microUSB, lightning, tethering, and proprietary vendor-specific ports. You will also learn about wireless connections, such as NFC, Bluetooth, infrared (IR), and hotspots. Find out about accessories, such as headsets, speakers, game pads, battery packs, waterproofing, card readers, and memory types. See how to synchronize data, authenticate connections, and meet software requirements to install apps on a PC
11 videos |
49m
Assessment
Badge
CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
Examine mobile device network connectivity options, such as wireless, cellular, and Bluetooth, as well as application support for commercial e-mail and VPN. Find out how wireless and cellular data networks operate. Watch how to enable, pair, find, and test Bluetooth connectivity. Study POP3 and IMAP email configurations. Review S/MIME settings. Explore the differences between iCloud, Google, Exchange Online, and Yahoo. Consider features of PRI (Product Release Information), PRL (Preferred Roaming List), and baseband device updates. Identify the purpose of radio firmware. Compare IMEI and IMSI identification systems. Discover the benefits of VPN
10 videos |
49m
Assessment
Badge
CompTIA A+ 220-1001: TCP & UDP ports
Explore common TCP and UDP ports, protocols, and their purpose. In this course, learn to tell the difference between TCP and UDP. Learn usage of well-known communication ports for FTP, SSH, Telnet, e-mail, HTTP, HTTPS, DNS, DHCP, RDP, NetBIOS/NetBT, SMB, CIFS, SLP, AFP, LDAP, and SNDP. As an exercise, you will learn how to describe features of FTP, list the ports used for both sending and receiving an e-mail transmission, and describe the benefits of DHCP
13 videos |
1h 6m
Assessment
Badge
CompTIA A+ 220-1001: Networking
Explore networking fundamentals, including TCP and UDP and review common networking hardware devices. In this course you will recognize the differences between hubs and bridges. Learn when to use a network switch. See how a router protects your systems. Find the differences between access points, repeaters, and extenders. Learn when to use network controllers. Differentiate between cable and DSL modems. Describe the purpose of patch panels. List the benefits of Power over Ethernet (PoE), and compare it with Ethernet over Power, which uses common electrical wiring to convey Ethernet connectivity. Conclude by finding out how cloud-based network controllers work
12 videos |
1h 7m
Assessment
Badge
CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
Wired and wireless networks are everywhere. Explore how to install and configure them. In this course, you will learn what is needed to configure a basic router and switch, set network access points, and work with your Network Interface Controller (NIC). See how to configure end user devices, including Internet of Things (IoT) equipment, such as thermostats, security systems, appliances, and vehicles. Compare DSL and cable modems. Perform basic configurations for your firewall, Quality of Service (QoS) data traffic prioritization, and communication frequency. Conclude by understanding the elements of an IP address and a subnet mask
11 videos |
1h 22m
Assessment
Badge
CompTIA A+ 220-1001: Wireless Networking Protocols
As wireless gadgets proliferate, so do their network protocols. This course helps you distinguish between WiFi standards 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac; the frequencies they use, the channels they offer, and how well they perform against one another. Other wireless standards discussed include Bluetooth, Near Field Communication (NFC), Radio Frequency Identification (RFID), and Zigbee and Z-Wave for Iot devices and low power applications. Finally, this course compares 3G, 4G, 5G, and LTE cellular communication standards and their application to mobile devices
12 videos |
56m
Assessment
Badge
CompTIA A+ 220-1001: Network Hosts
Explore what computer network servers provide to ease administration and service clients. This course introduces you to the purpose of multiple server types. These include web servers, file servers, print servers, DHCP servers, DNS servers, proxy servers, mail servers, and authentication servers. You will also learn about the syslog, which sends event messages to a logging server. Finally, this course compares network security technologies, such as UTM, IDS, IPS, and end-point management. It also discusses how to handle a mix of current and older, legacy equipment on a network
12 videos |
1h 2m
Assessment
Badge
CompTIA A+ 220-1001: Implementing Network Concepts
In this course, you will examine IP (Internet Protocol) addresses, which are assigned to network-equipped devices that are part of a TCP (Transitional Control Protocol)/IP-based network. Learners explore the basics of IP addressing and networking concepts such as DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and NAT (Network Address Translation). Begin with an overview of DNS and its benefits. Then, take a closer look at the DHCP, its features and reservations. Explore some of the basic characteristics of IP version 4, the fourth revision of the Internet protocol. Next, look at IP version 6, the successor to version 4; version 5's functionality was worked into version 6. Study the purpose of the Subnet Mask, a key component of IP address configurations, and the Default Gateway, commonly found as a value in an IP configuration. Recognize when to use VPNs (Virtual Private Networks), and look at virtual local area networks, or VLANs. Finally, explore the benefits of NAT. A closing exercise assesses skills in configuring network settings and components. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
11 videos |
1h 30m
Assessment
Badge
CompTIA A+ 220-1001: Network Types
This course helps learners explore the common network and Internet connection types available to connect devices and businesses. First, you will take a look at the basic characteristics of a local area network, or LAN, a network of computers and other components such as printers located relatively closely together. Then explore the wide area network (WAN), effectively the complete opposite of the LAN. Learn about the personal area network, PAN, which refers to an interconnection of personal devices all within the range of an individual. Examine the features of the Metropolitan Area Network, MAN, larger than the LAN but not as large as the WAN. Next, the Wireless Mesh Network and the high-speed Internet service known as Cable Internet. Further tutorials look at the digital subscriber line or DSL Internet service; the benefits of using Fiber Optic connections; dial-up and satellite Internet access, and the Integrated Services Digital Network, or ISDN. You will learn about the Line-of-Sight, or LOS Internet service and look at Cellular Networks. Close out with an exercise on configuring Internet connections. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
13 videos |
1h 7m
Assessment
Badge
CompTIA A+ 220-1001: Networking Tools
In this course, explore the numerous networking tools available to help identify, diagnose, and resolve problems and issues occurring on a computer network. The first tutorial looks at the tool to use if you find yourself working with cabling, the crimper. Next, another essential tool for anyone working in cabling, the cable stripper. Then take a look at the multimeter, an electronic tool used to measure voltage, amps, and resistance, among other things. You will learn about another useful tool and when to use it, the tone generator and probe. The next is the cable tester, and as it says, it is a device used to test cable connectivity. Moving on, learners can examine the loopback plug and the punch down tool. Finally, explore the Wi-Fi analyzer, a tool that you might find yourself using if you need to really optimize the coverage of a fairly large area with Wi-Fi. Conclude by reviewing your nr knowledge with an exercise recognizing when and where to use some of these common networking tools. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
9 videos |
30m
Assessment
Badge
CompTIA A+ 220-1001: Basic Cable Types
Examine the most common cable types and adapters encountered when working with computers and mobile devices, including network, video, multipurpose, peripheral, and hard drive cables. In this course, begin by learning about different Ethernet cable types such as Cat5, Cat5e, Cat6, Plenum, and 568A/B. Next, examine at the differences between shielded twisted pair and unshielded twisted pair cabling. Learn the basics of fiber optic cabling and coaxial cable. Look at some of the speed and transmission limitations of different network cables. Learners explore different video cables: VGA (Video Graphics Array); High Definition Multimedia Interface (HDMI); mini HDMI; DisplayPort; the Digital Visual Interface (DVI), and DVI-D/DVI-I. Learn about using Lightning and Thunderbolt cables. Examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0. Then serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA. A concluding exercise reviews working with network cables. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
13 videos |
1h 14m
Assessment
Badge
CompTIA A+ 220-1001: Connectors
Computers require several different connectors and converters. In this course, you will explore some of the most common connector types, such as RJ-45, USB, and Lightning. Learners will first look at the physical connectors for RJ-11 and RJ-45 cabling then move on to RS-232 ports. Next, take a look at the Bayonet Neill-Concelman Connector (BNC), and the RG-6 and RG-59 physical connectors. Then you will learn about connectors used with the Universal Serial Bus (USB), including micro, mini, and USB-C. You will then focus on the DB9 connector and when to use it, and also look at the benefits of using Lightning connectors. This leads to a review of connectors used with the Small Computer System Interface (SCSI) and the External Serial Advanced Technology, or eSATA interface. Then learn more about the Molex connector, which provides the power for your internal PC components. Conclude with an exercise on differentiating between various connectors. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
11 videos |
35m
Assessment
Badge
CompTIA A+ 220-1001: Random Access Memory
In this course, you will explore the differences between the many types of RAM (Random-access Memory) so you are able to choose the right one for your needs. First, learners examine the Small Outline Dual Inline Memory Module, more commonly known as SODIMM, then move on to working with the Synchronous Dynamic Random Access Memory (SDRAM). Take a look at Double Data Rate 2 (DDR2) memory and learn when to use it. As technology has continued to improve, so did DDR RAM; the next iteration is DDR3, which you will explore along with DDR4, the last form of DDR, which is twice the speed of its DDR3 predecessor. Then go on to learn about memory channels, beginning with single-channel RAM, dual-channel RAM, and triple-channel RAM. Next, take a look at Error Checking and Correcting, or ECC memory - a method for discovering and correcting single bit memory errors. Finally, learn about Parity versus Non-Parity Memory and the differentiation between the two. The closing exercise involves installing different types of RAM. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
11 videos |
38m
Assessment
Badge
CompTIA A+ 220-1001: Storage Solutions
Every computer requires a storage device, so in this course you will explore different storage options and how they work, and discover various types of storage solutions for your computer. First, take a look at the Compact Disk (CD) storage medium and learn when to use it. Then examine the Digital Versatile Disk (DVD), and learn how to differentiate between the DVD and other storage types. Look at the Blu-ray disk format, another digital optical disk data storage form. Examine the features of Solid-State Drives or SSDs, a persistent memory storage type, and Magnetic Hard Drives, an electromechanical data storage device. Compare and contrast features of the two most common physical sizes for hard drives: 3.5 and 2.5 inch drives. Look into hybrid drives and their benefits, and the features of flash drives. Examine when to use hot swappable drives and learn the differences between Redundant Array of Independent Disks (RAID) 0, 1, 5, and 10. The concluding exercise deals with recognizing various storage solutions. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
11 videos |
59m
Assessment
Badge
CompTIA A+ 220-1001: Working with Peripheral Devices
This course explores peripheral devices and information on the various types of hardware that can be connected to your computer. Features and functions of each of the types of hardware are also covered. Devices covered in this course are: printers, including laser, dot matrix, and inkjet; scanners, including flatbed and barcode; monitors, including the two main types, cathode ray tube (CRT) and liquid crystal display (LCD); a relatively new peripheral device, the virtual reality, or VR, headset; and external optical drives; mice and keyboards with additional features. Learners observe touchpads and signature pads; game controllers; digital cameras and webcams; microphone and speakers; projectors; implementing several methods of external storage drives; KVM switch (stands for keyboard, video, and mouse), a physical device that allows a user to control multiple computers, but with a single set of peripherals, specifically, your keyboard, your mouse, and your monitor; magnetic and chip readers; and Near Field Communication (NFC). Conclude the course with an informative discussion about smart card readers. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
17 videos |
1h 15m
Assessment
Badge
CompTIA A+ 220-1001: Power Supplies
Examine the vital basics of computer power systems, including amps, wattage, voltage, general guidelines for power sizing, and power supply options. The key power system lessons in this course include discussing input, specifically differentiating between 115V versus 220V and output 5.5V versus 12V; the 24-pin motherboard adapter, sometimes referred to as the ATX 24-pin, which supplies power to all components of your motherboard; identifying what kind of values you need for components, such as overall wattage rating and the volts that are being supplied to ensure that you do not exceed the maximum wattage output; and determining the amount of power needed, based on the number of devices in use. This course concludes with an exercise on working with power supplies, which will help learners determine when to use more or less volts; learning how to differentiate between AC and DC; how to describe wattage ratings; and learning how to determine the maximum output of a rail on power supply. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
6 videos |
32m
Assessment
Badge
CompTIA A+ 220-1001: Common Devices
Explore common configuration tasks for laptops and desktop computers, such as installing thin or thick clients, configuring touchpads and touchscreens, app installation, and wireless settings. In this course, you will learn the difference between installing and configuring a thin client or a thick client on desktop computers, depending on the software running on a system; how to set up desktop accounts and settings; and how to set up and configure accounts and apps on a laptop. In addition, learn how to configure laptop touchpad settings and configure laptop touchscreen configuration settings; how to configure wireless settings on a laptop and the settings required to make a connection; and how to perform synchronization between laptops and some of the options that are available for synchronizing. This course concludes with an exercise designed to describe characteristics of a thin client and thick client; to configure a laptop including laptop touchscreen settings; to set up accounts on a laptop; and to configure laptop wireless settings. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
10 videos |
56m
Assessment
Badge
CompTIA A+ 220-1001: Custom PC configuration
Examine the different configuration requirements and options available for various types of computers including workstations, home theater systems, and high-end gaming computers. In this course, you will learn about: specialized computer systems, starting with the graphic design workstation and associated characteristics and use of a processor, video, and RAM; the requirements of an audio/video editing workstation and seeing the benefits of using dual monitors and increased memory; the requirements of a virtualized workstation such as RAM and CPU; the features of a gaming PC, such as processor, video, sound, and cooling; the features of a thick client versus a thin client in terms of applications and operating system requirements and network connectivity; capabilities of the home server PC, including media streaming, file sharing, gigabit NICs, and Redundant Array of Independent Disks (RAID). This course wraps up with an exercise on customizing computer system configuration focusing on a graphic design workstation, a virtualized workstation, a gaming PC, and the features of thin and thick clients. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
8 videos |
35m
Assessment
Badge
CompTIA A+ 220-1001: SOHO Devices
There are numerous small office/home office (SOHO) multifunction devices available on the market. Explore these devices, including the different settings and configuration methods. In this course you will learn: how to use appropriate drivers for a given operating system including duplex, collate, orientation, and quality; how to configure wired device sharing including USB, serial, and Ethernet; how to configure wireless device sharing including Bluetooth, 802.11, and infrastructure versus ad hoc; the purpose of integrated print servers; the benefits of cloud and remote printing; how to share local/networked devices via operating system settings such as Transmission Control Protocol (TCP), Bonjour, and AirPrint; specify data privacy concerns such as authentication and hard drive caching. Conclude with an exercise on working with SOHO devices with assignments to identify appropriate drivers for a given operating system; to describe print options such as collation, duplex, and orientation; to describe the purpose of an integrated print server; to describe printer rights and permissions; and learn to describe how to clear the print spooler on a Windows system. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
8 videos |
40m
Assessment
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CompTIA A+ 220-1001: Printers
Explore all types of printers, such as laser, inkjet, thermal, impact, virtual, 3D, and also print drivers, and connection options used when installing a printer. This course covers the following: components of a laser printer, such as imaging drum, fuser assembly, transfer belt, rollers, separate pads, and duplexing assembly; the laser printer imaging process, developing, transferring, fusing, and cleaning; routine maintenance tasks such as toner replacement, maintenance kit application, and calibration; inkjet printer components, including ink cartridge, print head, roller, feeder, carriage, and belt; how to calibrate and maintain an inkjet printer including replacing cartridges and clearing jams; components of a thermal printer including the feed assembly, heating element, and special thermal paper; and thermal printer maintenance tasks such as replacing paper, cleaning heating elements, and removing debris. Examine components of impact printers, such as print head, ribbon, tractor feed, and impact paper; differentiating between virtual print options such as print to file, print to PDF, print to XPS, and print to image; and the components of a 3D printer, such as plastic filaments. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
12 videos |
51m
Assessment
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CompTIA A+ 220-1001: Cloud Computing
Explore cloud computing concepts such as cloud model types, resource sharing, measure service, and virtual desktops. This course covers: the features of the Infrastructure as a service (IaaS), Software as a service (SaaS) and Platform as a service (PaaS); differentiating between public, private, hybrid, and community cloud infrastructures; the differences between internal and external shared resources; rapid elasticity as a feature through a cloud service provider; the benefits of on-demand computing and resource pooling; considerations and benefits of using a measured service or a metered service; the benefits of using off-site cloud-based e-mail; the benefits of using cloud file storage services; when to use cloud-based applications; the types of virtual desktops and their purposes; the technology characteristics of IaaS, SaaS, and PaaS cloud services, and the benefits of cloud file storage services. The course concludes with an exercise on working with cloud technologies, types of service, rapid elasticity, and using cloud file storage services. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
15 videos |
1h 34m
Assessment
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CompTIA A+ 220-1001: Virtualization
Explore the basics of virtualization, including how it allows for the creation of virtual resources such as operating systems, servers, and storage solutions. This course opens with an overview of virtual machines (VMs) and memory; the purpose of VMs and the tasks they perform, their common uses and how they are created within the physical host computer; and common configurable settings for a VM. Next, learners explore determining VM resource requirements; the role and requirements of emulators for VMs which do not have direct access to the actual hardware of the physical host system; virtualization security and network requirements; and the role of the hypervisor to separate the operating system and applications from the physical hardware and enable a physical host machine to operate numerous guest machines. The course concludes with an exercise on configuring virtualization with activities including describing virtual machine resource requirements; describing the purpose of emulators; describing network considerations of virtualization; and defining the difference between Type 1 and Type 2 hypervisors. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
9 videos |
1h 3m
Assessment
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CompTIA A+ 220-1001: Resolving Problems
In any technological environment, problems are inevitable. In this course, learners will look at detailed approaches to resolving problems by examining the six-step troubleshooting methodology used to resolve problems with computer systems. Through these well-documented steps, you will learn: the impact of corporate policies, procedures, and impacts before implementing changes; how to identify problem steps, such as questioning the user and inquiring about environmental and infrastructure changes; how to conduct external or internal research, based on symptoms, and establishing a theory of probable cause; testing the theory of the likely cause of the problem and evaluating your test results. Next, learn how to establish a plan of action to resolve the problem and implement the solution; verify full system functionality and, if applicable, implement preventive measures; and best practices in how to document findings, actions, and outcomes. This course wraps up with an exercise assignment to identify, resolve, verify, and document computer problems, while considering policies, procedures, and impacts. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
8 videos |
34m
Assessment
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CompTIA A+ 220-1001: Troubleshooting
Computer peripherals and mobile devices have similar troubleshooting workflows. Knowing how devices should work and troubleshooting common problems-part of maintenance-are important when preparing for exam CompTIA A+ 220-1001. Through this course, learn to troubleshoot post beeps codes, basic input/output system (BIOS) time settings, and booting to an incorrect device; to resolve issues relating to power such as overheating, smoke, and a burning smell; to troubleshoot common hard drive issues such as read/write, slow performance, failure to book, drive not recognized, and OS not found. Next, learn to investigate Redundant Array of Independent Disks (RAID) issues and failure conditions; to use self-monitoring, analysis, and reporting technology (S.M.A.R.T) error technology; how to fix video or display issues such as dead pixels, artifacts, color patterns, dim image, flickering, distortion; to troubleshoot issues with display, batteries, power, indicator lights, connectivity, touchscreen, performance, and GPS. Other issues: common wired and wireless network problems such as limited connectivity and unavailable resources, such as the Internet, printers, e-mail, Internet Protocol (IP) conflict, transfer speeds, and service set identifier (SSID) not found
10 videos |
1h 13m
Assessment
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CompTIA A+ 220-1001: Troubleshooting Printers
Printers have a lot of moving parts, and problems are inevitable. Explore basic troubleshooting methods for printers, including common issues that typically arise and how to solve them, in preparation for the CompTIA A+ 220-1001 exam. This course covers: tips for troubleshooting for printers; how to troubleshoot a paper jam; how to combat a print quality problem; driver compatibility and related considerations when troubleshooting printers; common printer error codes and how to troubleshoot them; firmware updates and why they are required; screen display and printer output; how to calibrate and clean printers; common print quality issues; troubleshoot print quality; establish printer connectivity; resolve additional print quality issues; troubleshooting tips, printer error codes, firmware updates, printer calibration, printer test pages; and how to troubleshoot print quality. This course ends with an exercise on solving printing issues and the assignments include describing printer, paper, and mechanical issues, printer firmware updates, printer calibration, and common printing quality issues
14 videos |
49m
Assessment
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
CompTIA A+ Practice Tests: Exam 220-901 and Exam 220-902Practice tests are an excellent way for certification candidates to prepare for taking exams, and the well-crafted questions and detailed answers you'll find in this unique guide will help give you the confidence to succeed on exam day.
13h 49m
By Quentin Docter
Book
CompTIA A+ Certification Study Guide, Ninth Edition (Exams 220-901 & 220-902)Written by a leading expert on CompTIA A+ certification and training, this self-study book has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams.
21h 27m
By Faithe Wempen, Jane Holcombe
Book
IT Career JumpStart: An Introduction to PC Hardware, Software, and NetworkingAimed at aspiring IT professionals, this invaluable book strips down a network to its bare basics, and discusses this complex topic in a clear and concise manner so that IT beginners can confidently gain an understanding of fundamental IT concepts.
5h 32m
By Joey Alpern, Naomi J. Alpern, Randy Muller
Book
The Architecture Of Computer Hardware, Systems Software, & Networking: An Information Technology Approach, Fifth EditionPresenting a careful, in depth, non-engineering introduction to the inner workings of modern computer systems, this book aims to provide the fundamentals of computer architecture which are essential to the workplace survival of Information Systems graduates.
16h 8m
By Irv Englander
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