CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues
CompTIA
| Beginner
- 14 videos | 1h 20m 45s
- Includes Assessment
- Earns a Badge
Printers have a lot of moving parts, so problems are inevitable. As a computer technician, your job will be to identify and resolve some of these common concerns. Start by exploring basic troubleshooting considerations for printers, including typical issues like paper jams or print quality problems. Investigate potential driver compatibility issues and learn how to interpret error codes. Find out why firmware updates are required and how they can resolve certain issues. Learn how to correct screen display and printer output problems, how to calibrate and clean printers, and how to troubleshoot print quality issues. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.
WHAT YOU WILL LEARN
-
Discover the key concepts covered in this course
Describe tips for troubleshooting for printers
Describe how to identify and troubleshoot a paper jam
Describe how to combat a print quality problem
Describe driver compatibility and related considerations when troubleshooting printers
Describe common printer error codes and how to troubleshoot them
Describe firmware updates and why they are required -
Compare screen display and printer output
Recognize how and when to calibrate and clean printers
Describe how to print a test page and what information is contained on a test page
List common print queue issues
Differentiate between portrait and landscape printing options and recognize how to resolve incorrect page orientation issues
Recognize how to resolve finishing issues such as staple jams and hole punch issues
Summarize the key concepts covered in this course
IN THIS COURSE
-
1m 33s
-
10m 59sAfter completing this video, you will be able to describe tips for troubleshooting printers. FREE ACCESS
-
3. Printer Paper Jams4m 28sAfter completing this video, you will be able to describe how to identify and troubleshoot a paper jam. FREE ACCESS
-
4. Print Quality Problems7m 11sUpon completion of this video, you will be able to describe how to fix a print quality problem. FREE ACCESS
-
5. Printer Driver Compatibility6m 42sUpon completion of this video, you will be able to describe driver compatibility and related considerations when troubleshooting printers. FREE ACCESS
-
6. Printer Error Codes7m 46sUpon completion of this video, you will be able to describe common printer error codes and how to troubleshoot them. FREE ACCESS
-
7. Printer Firmware Updates6m 33sAfter completing this video, you will be able to describe firmware updates and why they are required. FREE ACCESS
-
8. Screen Display vs. Printer Output4m 55sLearn how to compare the screen display and printer output. FREE ACCESS
-
9. Calibrating and Cleaning Printers and Monitors6m 6sAfter completing this video, you will be able to recognize how and when to calibrate and clean printers. FREE ACCESS
-
10. Printer Test Pages5m 47sUpon completion of this video, you will be able to describe how to print a test page and what information is contained on it. FREE ACCESS
-
11. Print Queue Issues6m 16sAfter completing this video, you will be able to list common issues with print queues. FREE ACCESS
-
12. Incorrect Page Orientation6m 9sIn this video, you will learn the difference between portrait and landscape printing options and how to fix incorrect page orientation issues. FREE ACCESS
-
13. Printer Finishing Issues5m 40sAfter completing this video, you will be able to recognize how to resolve finishing issues such as staple jams and hole punch issues. FREE ACCESS
-
14. Course Summary41s1ca68e99-0ebc-4e52-afab-017405beea27 FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
