Hybrid Work
- 4 Courses | 1h 38m 16s
- 9 Books | 20h 53m
- 7 Audiobooks | 20h 16m 49s
The future of work includes hybrid teams, which includes a mix of remote and onsite workers. Hybrid work environments can bring about unique challenges and opportunities that we can use to our advantage. Although team members can have different schedules, environments, and preferences - we can all do our part to keep working together, whether from home, the office, or anywhere that we are most productive.
COURSES INCLUDED
Leading in a Hybrid Workplace
The days of showing up at the office or shopfloor 9-to-5, five days a week, ended for many of us long before the pandemic arrived. Covid accelerated a transformation in where and when we work that was already well underway. A team leader in the 21st century will need to prepare for the future of work by learning to lead hybrid teams, which include a mix of remote and onsite workers, often on different schedules. In this course, you'll learn about becoming a human-centered manager who can build a sense of community in a group of individuals separated by space and time. You'll see how inequities can arise in hybrid teams, and how to avoid them. You'll learn tools and techniques for improving collaboration among physically separated workers. Finally, you'll explore strategies for maintaining high productivity and performance on hybrid teams.
7 videos |
25m
Assessment
Badge
Building Customer Relationships in a Virtual Environment
When you're in a customer-facing role in a virtual or hybrid work environment and you can't interact with your customers in person, how can you establish rapport, build a relationship, and get them to trust you? In this course, you'll explore the skills and strategies to bridge the virtual divide and find meaningful ways to reach out to customers, strengthen existing customer ties, and build new ones. You'll learn how vital it is to make these human connections, and what personal qualities will enable that to happen. You'll discover how to meet your customers and really get to know them in a virtual environment, and how - and when - to use different communication channels most effectively to create real human connections. You'll also learn how to reach out effectively to create valuable touch points that customers will appreciate.
7 videos |
23m
Assessment
Badge
Presenting Virtually
Virtual presentations are intrinsically a little awkward. There's less audience response, it's harder to get a read on how your audience is responding to you, and making eye contact is problematic. It's easy to forget that even when you can't see everyone, they're listening, and they need your attention. All of these can increase a presenter's anxiety, but it doesn't have to be that way. In this course, you'll learn how presenting virtually can increase your reach and bridge differences, the ways in which presenting virtually is similar to--and different from--presenting face-to-face, and how to set the virtual stage for success. You'll discover behavioral strategies to make virtual presentations come alive, and how to plan your presentations for the unique challenges of remote presenting. And you'll also explore techniques, both technological and personal, that can ensure that every virtual presentation you give is better than the one before.
7 videos |
23m
Assessment
Badge
Managing a Hybrid Team Successfully
Ever-changing and uncertain times have moved many organizations away from traditional offices and toward hybrid work arrangements. Overcoming the challenges of working within a hybrid model involves facilitating a productive work environment for employees, with strong relationships despite being geographically dispersed. In this course, you'll learn about common hybrid work models and discover the tools and structures that hybrid workers need. You'll also learn what strategies support a positive hybrid team culture, and what methods will help you evaluate hybrid teams effectively.
6 videos |
26m
Assessment
Badge
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
Leadership Through a Screen: A Definitive Guide to Leading a Remote, Virtual TeamLeadership Through a Screen extends the knowledge and strategies you can implement to help you become a successful and productive virtual team leader. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
12m
By Garry Prentice, Joseph Brady
Book
Tips for Maintaining Balance While Working RemotelyNorm Ford, VP of Operations for Compliance Solutions at Skillsoft discusses how to eliminate stress and imbalance in our lives while working from home.
3m
By Norm Ford
Book
Remotely Possible: Strategic Lessons and Tactical Best Practices for Remote WorkWith real-world, successful case studies and examples from modern organizations, this book addresses the challenges and opportunities that remote teams face, starting with the current landscape and looking forward to the future of remote working.
2h 46m
By Shawn Belling
Book
Remote Work: Redesign Processes, Practices and Strategies to Engage a Remote WorkforceImplement successful remote working policies and processes, build a company culture that motivates a remote workforce and boost business performance, capacity and innovation with this expert guide.
5h 20m
By Chris Dyer, Kim Shepherd
Book
Your Work from Home Life: Redefine, Reorganize and Reinvent Your Remote WorkWhatever your remote work circumstance, learn how to be productive at home with nuggets of hard-earned wisdom. From choosing the best colors for workspace productivity to starting a business, this book offers everything needed for a smooth work-to-home transition.
1h 55m
By Becca Anderson, M.J. Fievre
Book
Remote Working: Linking People and OrganizationsAs more people are working from home, the challenges for both the worker and traditional management increase. This timely book focuses on developing skills to cope with this new environment and stresses the importance of knowing what home workers need.
3h 24m
By David Nickson, Suzy Siddons
Book
Making Telework Work: Leading People and Leveraging Technology for High-Impact ResultsWhile IT infrastructure, software, and hardware may set the stage for telework, this book lays out what leaders need to know to integrate technology, manage knowledge workers and teleworkers, and drive competitive advantage for their organizations.
3h 26m
By Evan H. Offstein, Jason M. Morwick
Book
Virtual Teams: How We Are Connecting InternallyRyan Tidwell, Content Marketing Specialist at Skillsoft discusses how we all need to pause throughout the day and have human interaction, even if it's virtual.
2m
By Ryan Tidwell
Book
Great Pajama Jobs: Your Complete Guide to Working from HomeWith some information and expert guidance, you can transform your workday, take control of your time, and explore exciting new opportunities. This practical resource is your playbook.
3h 45m
By Kerry Hannon
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
The Long-Distance Leader: Rules for Remarkable Remote LeadershipIn The Long-Distance Leader, author duo Eikenberry and Turmel masterfully put their combined experience to good use to convincingly illustrate how long-distance leadership has evolved over the years. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 30s
By Kevin Eikenberry, Wayne Turmel
AUDIOBOOK SUMMARY
Leadership Through a Screen: A Definitive Guide to Leading a Remote, Virtual TeamLeadership Through a Screen extends the knowledge and strategies you can implement to help you become a successful and productive virtual team leader. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
24m 38s
By Garry Prentice, Joseph Brady
Audiobook
The Remote Facilitator's Pocket GuideThis audiobook will help you improve the quality of your remote meetings. With a little awareness, some planning, and some practice, you can make your remote meetings an effective, engaging, and powerful mechanism for collaboration within your organization.
3h 8m 55s
By Jay-Allen Morris, Kirsten Clacey
Audiobook
The Long-Distance Leader: Rules for Remarkable Remote LeadershipThis audio edition shows leaders how to guide their teams by recalling the foundational principles of leadership.
4h 53m 12s
By Kevin Eikenberry, Wayne Turmel
Audiobook
Power Teams Beyond Borders: How to Work Remotely and Build Powerful Virtual TeamsThis audio edition shows listeners how to unlock the potential of their remote and online teams.
6h 18m 53s
By Peter Ivanov
Audiobook
Making a Success of Managing and Working RemotelyThis audio edition will help managers and team members alike who are about to or have already started working remotely.
1h 46m 57s
By Sarah Cook
Audiobook
Remote: Office Not RequiredThis audio edition thoroughly explores the "work from home" phenomenon, as well as explains the challenges and unexpected benefits.
3h 22m 44s
By David Heinemeier Hansson, Jason Fried
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