Team Management Unit

Success in the modern workplace is driven by effective teams. Team management today is a distinct shift from supervision to collaboration, all the activities aimed at binding the team together to help them achieve a shared goal. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.

The days of showing up at the office or shopfloor 9-to-5, five days a week, ended for many of us long before the pandemic arrived. Covid accelerated a transformation in where and when we work that was already well underway. A team leader in the 21st century will need to prepare for the future of work by learning to lead hybrid teams, which include a mix of remote and onsite workers, often on different schedules. In this course, you'll learn about becoming a human-centered manager who can build a sense of community in a group of individuals separated by space and time. You'll see how inequities can arise in hybrid teams, and how to avoid them. You'll learn tools and techniques for improving collaboration among physically separated workers. Finally, you'll explore strategies for maintaining high productivity and performance on hybrid teams.

Most organizations have strategic plans that articulate their goals, but frequently, those goals are unknown to everyone except the executive team. This lack of transparency clouds the organization's ability to synchronize their goals and hobbles their ability to work successfully. In this course, you will learn how to synchronize organizational, team, and individual goals to maximize opportunities for success. You'll also explore how to get everyone on your team pulling in the same direction, reducing employee dissatisfaction and increasing productivity.

In today's world, business is global. No matter the industry or sector, the chances that you are working with people from another country or culture are high. Given that business is communication, the ability to communicate successfully across cultures is a mission critical skill. Communicating successfully with people from our own culture, in our own language is challenging enough. When we interact with people from other cultures, the barriers to effective communication are even more pronounced. In this course, you will learn about two principal dimensions of culture that underlie culturally different ways of communicating and learn vocabulary that will allow you to explain differences in communication styles. You will also explore barriers to communicating effectively across cultures and identify ways to overcome them.

DEI concepts are easy to train, but harder to put into practice. In our ever-changing world of work, leaders are taxed with delivering optimal results and still creating a space where people want to contribute their time, talent, energy, and creativity. This course covers the top ways for leaders to create micro-experiences that have a macro impact on the culture of their teams and their organization. In this course, you'll learn strategies to weave storytelling into everyday work, competencies for leading and enabling inclusive conversations, including using inclusive language and chosen names and pronouns, as well as leadership practices that embody allyship through personal accountability. You'll also learn techniques to use organizational resources equitably to support DEI, and how to gain confidence in building inclusive cultures.

Successful leadership in today's business world requires a multitude of skills and competencies. Among them is the ability to manage diverse teams of individuals with different backgrounds, experiences and expertise. Running an effective team debrief helps business teams more fully understand both the positive outcomes and shortcomings of team events and what needs to be done to rectify missteps and make similar future events even more successful. In this course, you will learn specific techniques and strategies for running a successful team debriefing while handling the challenges of diverse personalities and perspectives. You'll also learn how to keep your business team focused on improving processes, mitigating potential future risks, and finding solutions while avoiding the temptation of assigning blame or abdicating responsibility.

Success in the modern workplace is driven by effective teams. Team management today is a distinct shift from supervision to collaboration, all the activities aimed at binding the team together to help them achieve a shared goal. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.