Harnessing Conflict

Conflict, as an inherent facet of any organization, holds a dual nature: it can either disrupt equilibrium or become a springboard for innovation and growth. When managed effectively, differences of opinion drive collaboration, enhanced decision-making, and fresh perspectives. Leaders who harness dispute as an opportunity cultivate innovative cultures, elevating team performance and overall organizational success. In modern contexts, conflict becomes a resource that fuels positive change, amplifying not only team dynamics, but also leadership essence. In this course, you will explore the benefits of leveraging conflict as a catalyst for positive change. You will also delve into the different styles of conflict management prevalent in today's workplaces and strategies to handle disputes, quarrels, and dissension more positively.

The authors share details pertaining to how leaders can connect to individuals, teams, and C-suite to support innovation in remote work, and also how leaders can embed innovation in remote teams by directly connecting the different levels, functions, and specializations.

At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.

Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others' interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You'll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.

Why do most corporate innovation efforts fail to pay off, with 3 out of 4 new product releases failing to gain traction in the marketplace? Christopher Bingham and Rory McDonald argue that leaders are using dated methods to manage the innovation process - and failing to skillfully adapt to today's dynamic environments. In their new book, Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs (MIT Press), Bingham and McDonald illuminate the competing aims inherent in innovation, such as whether to pursue efficiency or flexibility? consistency or change? product or purpose? They suggest that these conflicts, when navigated well, can provide as much opportunity as challenge.

At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.