Building Rapport through Strong Collaboration
Everyone
- 6 videos | 22m 32s
- Includes Assessment
- Earns a Badge
- CPE
Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others' interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You'll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.
WHAT YOU WILL LEARN
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Discover the key concepts covered in this course
Identify interpersonal traits characteristic of people who can turn conflict into collaboration
Identify ground rules to help you keep a collaborative focus during difficult conversations -
Recognize effective strategies to defuse conflict using a mindset of collaboration
Choose effective strategies to create win-win situations in interpersonal conflicts
Reflect on what you've learned
IN THIS COURSE
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1m 24sSucceeding at work requires building rapport with the people around you. It’s easy to get along when everything’s going smoothly; it can be much more difficult in situations of conflict. In this video, you'll learn the key concepts that will be covered in this course, including how to approach difficult conversations and strategies for creating win-win collaborations. FREE ACCESS
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5m 26sMost people try to avoid conflict whenever possible rather than confronting the problem. However, conflict is a part of life, especially in the workplace. In this video, you'll learn the interpersonal traits that are characteristic of people who can turn conflict into collaboration. FREE ACCESS
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3. Setting Ground Rules for Collaborative Conversations5m 13sChallenging discussions are a common feature of the modern workplace. Remote and hybrid work make these conversations even harder to navigate and resolve successfully. After completing this video, you'll explore how setting ground rules can help you keep a collaborative focus during difficult conversations. FREE ACCESS
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4. Defusing Conflict with a Collaboration Mindset4m 15sConflict is inevitable when people with different viewpoints, beliefs, and work styles interact closely together. Navigating conflict is essential in a high-functioning team environment. In this video, you'll learn effective strategies for defusing conflict using a mindset of collaboration. FREE ACCESS
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5. Creating Win-win Collaboration out of Conflict4m 57sMany assume that everyone is motivated by the same things, but this isn’t necessarily true. Working in teams requires you to appreciate a diverse range of motivations, opinions, and perspectives. Failing to do this can result in conflict. In this video, you'll explore strategies for creating win-win situations in interpersonal conflicts. FREE ACCESS
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6. Let's Review1m 17sIn this video, you'll review and reflect on what you've learned in the course Building Rapport through Strong Collaboration. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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