Virtual Collaboration
- 6 Courses | 2h 11m 20s
- 16 Books | 54h 20m
- 4 Audiobooks | 15h 19m 45s
Collaborating virtually requires behaviors, practices, and tools that facilitate efficient and effective collaboration among dispersed collaborators. As team members become more geographically dispersed, it is important to address the need for collaboration. Learn how to leverage your team's individual talents by creating a more cohesive work environment, no matter where your employees are.
COURSES INCLUDED
Optimizing Virtual Collaboration
The 21st century has seen a broad shift in how people work. Increased globalization, remote work, and digital transformation have taken virtual collaboration technology from a novelty to an essential part of the job for much of the workforce. In this course you will explore the benefits of virtual collaboration and how it fits in to the current business environment. You'll learn about various collaboration technologies and how best to use them. You'll also learn to address challenges that may arise with making virtual collaboration key part of your organization.
5 videos |
20m
Assessment
Badge
Building Customer Relationships in a Virtual Environment
When you're in a customer-facing role in a virtual or hybrid work environment and you can't interact with your customers in person, how can you establish rapport, build a relationship, and get them to trust you? In this course, you'll explore the skills and strategies to bridge the virtual divide and find meaningful ways to reach out to customers, strengthen existing customer ties, and build new ones. You'll learn how vital it is to make these human connections, and what personal qualities will enable that to happen. You'll discover how to meet your customers and really get to know them in a virtual environment, and how - and when - to use different communication channels most effectively to create real human connections. You'll also learn how to reach out effectively to create valuable touch points that customers will appreciate.
7 videos |
23m
Assessment
Badge
Exploring Virtual Collaboration
Goodbye e-mail and intranet portals; hello cloud-powered, integrated, collaborative platforms! Digital technology enables colleagues working on a team to connect and work together, no matter how remote their location. Quick, reliable communication enables and facilitates working together as people telecommute from home. In this course, you'll learn the benefits of virtual collaboration when working with others, best practices for its successful implementation, and how to choose the right collaboration technology. You'll also learn how to avoid common mistakes when rolling out virtual collaboration. And you'll explore the key steps for leading and being a part of a virtual team.
7 videos |
25m
Assessment
Badge
PMI PDU
Leading in a Hybrid Workplace
The days of showing up at the office or shopfloor 9-to-5, five days a week, ended for many of us long before the pandemic arrived. Covid accelerated a transformation in where and when we work that was already well underway. A team leader in the 21st century will need to prepare for the future of work by learning to lead hybrid teams, which include a mix of remote and onsite workers, often on different schedules. In this course, you'll learn about becoming a human-centered manager who can build a sense of community in a group of individuals separated by space and time. You'll see how inequities can arise in hybrid teams, and how to avoid them. You'll learn tools and techniques for improving collaboration among physically separated workers. Finally, you'll explore strategies for maintaining high productivity and performance on hybrid teams.
7 videos |
25m
Assessment
Badge
Facing Virtual Team Challenges
A virtual team can face the same difficulties as other teams, but remote teamwork also has unique challenges. In this course, you'll learn about tactics for managing teams that blend onsite and offsite members across time zones and geography. You'll be introduced to team leadership strategies for overcoming internal conflicts and handling collaboration and communication challenges. Finally, you'll learn how to evaluate and adapt your management style and approach to working on a team that is virtual.
7 videos |
18m
Assessment
Badge
PMI PDU
Contributing as a Virtual Team Member
Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork. In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You'll explore personal traits that are useful when working on a team remotely. You'll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.
5 videos |
17m
Assessment
Badge
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
MIT Sloan Management Review Article on Virtual CollaborationIn this collection of articles from MIT Sloan Management Review, you'll learn how to work remotely--and make it work; employ, trust, and monitor a crowdsourced workforce you've never even met; and manage employees who expect the option to work from home.
27m
By MIT Sloan Management Review
Book
MIT Sloan Management Review Article on When Collaboration Fails and How to Fix ItThis article from MIT Sloan Management Review leaders can diagnose team dysfunction by looking for six common patterns.
20m
By Inga Carboni, Rob Cross
Book
MIT Sloan Management Review Article on In Search of the Collaboration Sweet SpotThis article from MIT Sloan Management Review discusses why it's not how often brands work together but how many work together that matters for customers.
3m
By Sam Maglio
BOOK SUMMARY
The Successful Virtual Classroom: How To Design And Facilitate Interactive And Engaging Live Online LearningThe Successful Virtual Classroom provides detailed instruction on how to create a virtual classroom that's as engrossing as it is encouraging. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Darlene Christopher
Book
The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across BoundariesContaining an array of illustrative cases as well as practical tools for designing, implementing, and maintaining effective virtual work, this resource provides a framework for working collaboratively across boundaries of time, space, and culture.
13h 12m
By Jill Nemiro, Lori Bradley, Michael Beyerlein, Susan Beyerlein (eds)
Book
Working at a Distance: A Global Business Model for Virtual Team CollaborationOrganizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. This timely book provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved globally with such initiatives.
2h 51m
By Cassandra J. Smith
Book
Collaboration Tools for Project Managers: How to Choose, Get Started, and Collaborate with TechnologyShowing project managers how to lay a solid foundation for virtual collaboration, this book provides the latest information, success stories, and an easy-to-follow guide to implementing online collaboration tools and helping to overcome obstacles.
3h 28m
By Elizabeth Harrin
Book
Trust in Virtual TeamsProviding a clear view of how virtual projects can succeed, this thoughtful and pragmatic guide explores how quality assurance compliments and promotes effective organizational design and project management to build solid trust relationships within virtual teams.
3h 34m
By Thomas P. Wise
Book
Where in the World is My Team?: Making A Success Of Your Virtual Global WorkplaceIdeal for managers and those interested in succeeding in a global economy, this easy-to-follow guide introduces new technologies and focuses on the Key Performance Zones for global team collaboration with briefing report summaries to emphasize key points.
3h 20m
By Terence Brake
Book
The Connect Effect: Building Strong Personal, Professional, and Virtual NetworksBased on the author's twenty-plus years of experience running networks, as well as interviews with top executives, researchers, and thought leaders, this strategic guide will help you take a conscious, systematic approach to networking.
2h 34m
By Michael Dulworth
Book
Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual TeamsWith diverse case studies and examples, this essential guide discusses how leading a virtual team requires a new set of skills and a facilitative leadership approach, and provides practical strategies, tools and solutions for the key issues involved in managing at a distance.
4h 24m
By Penny Pullan
Book
Virtual Coach, Virtual MentorProviding a wide variety of perspectives on a rapidly growing phenomenon, this timely, significant book aims to encourage more practitioners and their clients and more organizations to experiment with using electronic media to enrich coaching and mentoring.
4h 28m
By David Clutterbuck, Zulfi Hussain (eds)
Book
The Five Roles of a Master Herder: A Revolutionary Model for Socially Intelligent LeadershipExploring "the way of the horse," an experiential wisdom gained by studying the nonpredatory power of horses, this book adapts these horse-inspired insights into useful tools for developing collaborative leadership and managing change.
3h 35m
By Linda Kohanov
Book
The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging EmployeesPresenting an actionable framework for meeting today's toughest business disruptions head-on, this book guides you step-by-step through the process of recruiting top employees and building an engaged culture-one that will drive your company to long-term success.
4h 42m
By Jeanne C. Meister, Kevin Mulcahy
Book
The Long-Distance Teammate: Stay Engaged and Connected While Working AnywhereWhat does it mean to "go to work" when you don't actually leave the house? This is the ultimate guide for remote workers who want to stay engaged as team members, maintain robust work relationships, and keep an eye on their long-term career goals.
2h 59m
By Kevin Eikenberry, Wayne Turmel
Book
Building and Managing High-Performance Distributed Teams: Navigating the Future of WorkSend your company confidently into a new age, one in which people, not buildings, are at its heart. This book will teach you the difference between distributed and remote teams and why "opening the net" is key for hiring the best talent.
4h 13m
By Alberto S. Silveira Jr.
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual TeamsVirtual Leadership explores the challenges associated with working remotely, and guides you on how to lead virtual teams. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 3s
By Penny Pullan
Audiobook
Creative Conspiracy: The New Rules of Breakthrough CollaborationThis audio edition reveals the keys to the kind of collaboration that allows teams to reach their full creative potential and maximize their results.
6h 45m 7s
By Leigh Thompson
Audiobook
Remote: Office Not RequiredThis audio edition thoroughly explores the "work from home" phenomenon, as well as explains the challenges and unexpected benefits.
3h 22m 44s
By David Heinemeier Hansson, Jason Fried
Audiobook
The Long-Distance Teammate: Stay Engaged and Connected While Working AnywhereThis audio edition is for remote workers who want to stay engaged as team members, maintain robust work relationships, and keep an eye on their long-term career goals.
4h 50m 51s
By Kevin Eikenberry, Wayne Turmel
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