Managing & Developing People
- 9 Courses | 3h 22m 49s
- 6 Books | 11h 21m
- 10 Audiobooks | 28h 31m 23s
Explore strategies and techniques for developing your team members and optimizing the performance of individuals on your team. Here, you'll learn creative strategies for team development.
GETTING STARTED
Assessing Your Organization's Potential for High Performance
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1m 25s
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5m 33s
COURSES INCLUDED
Assessing Your Organization's Potential for High Performance
In an ever-changing world, it's essential that organizations reach high levels of performance to stay relevant and successful. To survive and thrive, organizations must be able to adjust quickly while maintaining high performance. In this course, you'll learn to identify the success factors for high performance in an organization and to measure the key components of high performance. You'll also be able to recognize the aspects of work culture leading to a high-performing organization and explore the competencies that high-performing leaders possess.
6 videos |
22m
Assessment
Badge
Working Collaboratively with Experts
Today's workplace pushes managers to explore new strategies to succeed. It's not possible for one person to master everything that's required for success - you need experts. Experts have the knowledge and skill to come up with unique perspectives and explore innovative strategies. And while they have unique perspectives, they have unique needs too. In this course, you'll learn what makes experts so valuable to organizations and what methods will help you get the best results from them. You'll also learn ways to partner with experts to give them what they require and strategies to overcome difficulties that arise from working with challenging experts.
6 videos |
23m
Assessment
Badge
Psychological Safety: Building a Culture of Inclusion and Innovation
Psychological safety involves the feeling of being accepted and respected-believing you can present your true self at work without fear of negative consequences to your self-image, status, or career. But it also goes beyond that to trusting that your team and your workplace is safe for interpersonal risk taking, which is crucial to being in an energized workplace of learners and problem solvers. When there's a high level of psychological safety, there is a culture of inclusion. People feel safe to speak up, to offer ideas, and to ask questions. At the very core of psychological safety is a mindset that welcomes diversity of thought, whether it brings good news, bad news, or a puzzle. In this course, you'll learn what psychological safety is and the big impact it has in the workplace, and how to nurture a mindset of psychological safety and build a skillset that supports it. And you'll learn what challenges might inhibit a culture of psychological safety, solutions for overcoming each challenge, and techniques to measure and sustain high levels of psychological safety in your workplace.
8 videos |
29m
Assessment
Badge
Effectively Directing and Delegating as a Manager
Understanding the essential responsibilities you have when directing and delegating to others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies of managing people, such as setting direction and establishing clear objectives and goals for your direct reports. It discusses the importance of organizing, as well as communicating for clarity and direction. It also covers the best practices for planning delegation and the techniques you need to carry through with delegation. Finally, the course details the importance of monitoring delegated tasks to ensure employees are on the right track.
7 videos |
21m
Assessment
Badge
PMI PDU
Managing Employee Development
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.
7 videos |
23m
Assessment
Badge
PMI PDU
Facing the Management Challenges of Difficult Behavior and Diverse Teams
As a manager, it can be daunting to find yourself in charge of a diverse group, comprised of different age ranges, backgrounds, and experiences. It's inevitable that you'll encounter difficulties. Effectively handling conflict, whether it's team conflict or difficult employee behavior, is essential to productivity and requires developing conflict management skills. This course covers useful techniques and processes for conflict resolution. You'll learn methods for resolving conflict when dealing with an employee's difficult behavior. You'll also learn ways of effectively managing team conflict and understanding and dealing with conflict in the workplace as a whole.
7 videos |
20m
Assessment
Badge
PMI PDU
Being a Fair and Caring Manager
As a manager, you will wear many different hats as you deal with a variety of people. Because you will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will explore the many facets of treating others with fairness, including how to apply standards fairly. You'll also learn how to demonstrate fairness in your communication, decision making, and personal skills such as listening, sharing, and showing concern to your direct reports.
7 videos |
19m
Assessment
Badge
PMI PDU
Managing for Cross-functionality
Working on a team with employees from different departments can be a huge challenge. These types of teams often consist of people with different talents, goals, and communication styles. This is why effective cross-functional management is so important. This involves managing teams in a way that bridges the functional silos that constrain your organization. Managing for cross-functionality also means using team leadership skills to support collaboration and teamwork between different departments. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.
6 videos |
19m
Assessment
Badge
PMI PDU
Managing Your Company's Talent
Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you'll need an effective talent management plan. In this course, you'll learn why acquiring talent and effectively managing it is so important to an organization's success. You'll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You'll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.
8 videos |
23m
Assessment
Badge
PMI PDU
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
Changing on the Job: Developing Leaders for a Complex WorldIn Changing on the Job, author Jennifer Garvey Berger presents ways to measure growth and offers advice on how to sustain change. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
7m
By Jennifer Garvey Berger
Book
Learning Analytics: Measurement Innovations to Support Employee DevelopmentProviding a framework for understanding how to work with learning analytics, this book shows learning & development and HR practitioners the power that effective analytics has on building an organization and the impact this power has on performance, talent management, and competitive advantage.
3h 46m
By Jean Martin, John R Mattox II, Mark Van Buren
Book
The Manager's Guide to Employee DevelopmentA primer intended for managers, human resources professionals, and others, this practical, go-to guide explains why career development is important to the organization, employee, and manager, how to lead successful development discussions, and more.
25m
By David Hosmer
Book
Coaching For Peak Employee Performance: A Practical Guide to Supporting Employee Development, Second EditionThis title will be removed from the Skillsoft library on May 24, 2024.
57m
By Bill Foster, Karen R. Seeker
Book
Employee Development on A ShoestringA handy tool kit for any employee developer, this book provides templates and detailed guidelines to help busy managers develop their workforce in a way that is tailored to each employee's strengths, development needs, and constraints without breaking the bank.
3h 2m
By Halelly Azulay
Book
Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult PeopleWritten by an insider in the tech industry, where personality issues routinely wreck projects, this book offers simple steps, examples, and scripts that explain how to right even the most hopeless situations.
3h 4m
By Alan Willett
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
ManagingManaging makes a compelling case that true management skills cannot be taught in a classroom, and can only be learned through experience. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 14s
By Henry Mintzberg
AUDIOBOOK SUMMARY
It's Your Ship: Management Techniques from the Best Damn Ship in the NavyIt's Your Ship shows you how to extract the best from your team, ensure your business is operating at peak efficiency, and ultimately set a course for success. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
12m 56s
By D. Michael Abrashoff
AUDIOBOOK SUMMARY
The Tao of Coaching: Boost Your Effectiveness at Work by Inspiring and Developing Those Around YouThe Tao of Coaching is an engaging and practical guide to negotiating leadership in the changing corporate world. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
12m 3s
By Max Landsberg
AUDIOBOOK SUMMARY
50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition50 Top Tools for Coaching provides you with everything you need to know to motivate and guide others towards success. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 34s
By Gillian Jones, Ro Gorell
AUDIOBOOK SUMMARY
Developing Employees Who Love to Learn: Tools, Strategies, and Programs for Promoting Learning at WorkDeveloping Employees Who Love to Learn provides an engaging and thorough look at why continuing education for employees matters, and how to implement it in your business. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
9m 23s
By Linda Honold
Audiobook
The Stay Interview: A Manager's Guide to Keeping the Best and BrightestThis audio edition introduces managers to a powerful new engagement and retention tool - stay interviews - in order to discover why their important talent might leave and to solve any problems before they actually quit.
3h 3m 58s
By Richard P. Finnegan
Audiobook
Self as Coach, Self as Leader: Developing the Best in You to Develop the Best in OthersThis audio edition shows you how to become a more effective leader by discovering the resources you already have.
6h 11m 49s
By Pamela McLean
Audiobook
Turning People into Teams: Rituals and Routines That Redesign How We WorkThis audio edition is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules. Read by one of the authors.
4h 25m 45s
By David Sherwin, Mary Sherwin
Audiobook
Management Success Made SimpleThis audio edition offers priceless lessons to set you on the road to management success. Read by the author.
10h 39m 41s
By Brian Tracy
Audiobook
Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, 2nd EditionThis audio edition reveals that frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.
2h 53m
By Beverly Kaye, Julie Winkle Giulioni
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SKILL BENCHMARKS INCLUDED
Developing Others
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports through planning, coaching, mentoring, and feedback. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
13m
| 13 questions
Employee Centric Design
Employee-centric design prioritizes employee needs through coaching and mentoring to develop skills and goals, diversity and inclusion to promote inclusivity, performance management to set goals and provides feedback, and succession planning to prepare employees for new roles. Together, they create a supportive workplace culture that fosters employee growth and success. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
12m
| 12 questions