Coaching For Peak Employee Performance: A Practical Guide to Supporting Employee Development, Second Edition

  • 57m
  • Bill Foster, Karen R. Seeker
  • Richard Chang Associates
  • 2004

Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This guidebook details what those in charge can do to develop their staff and help them meet, and even exceed, organizational expectations.

About the Authors

Bill Foster is a practicing manager and trainer with more than fifteen years of experience in helping others perform better. With a strong background in leadership development, customer service, and selling skills, he has worked with organizations in over thirty countries.

Karen R. Seeker is highly skilled in the areas of performance improvement, process management, reengineering, and strategic planning. For over twenty years she has led numerous commercial, government, and academic organizations in their performance improvement initiatives—specializing in high-tech research and development environments, as well as major corporate providers.

In this Book

  • Introduction
  • The Big Picture
  • Monitor Employee Performance
  • Diagnose Requirements Improvement Requirements
  • Determine Ways to Improve the Situation
  • Share Constructive Feedback
  • Create the Right Environment
  • Summary