Empathy and Connection
- 14 Courses | 7h 55m 57s
- 5 Books | 18h 6m
- 7 Audiobooks | 46h 29m 43s
To succeed as a business leader, creating a positive and productive work environment is crucial, and empathy plays a key role in achieving this. Empathetic leadership fosters collaboration, trust, and innovation. Empathetic leaders inspire teams to achieve shared goals and effectively navigate challenges to ensure business success.
COURSES INCLUDED
Welcome to the Skillsoft Leadership Development Program
Whether you are an aspiring, new, or experienced leader who leads people or projects, we've designed this curriculum to meet you where you are in your own leadership journey.
1 video |
4m
Badge
Leading with Trust
Trust is a critical leadership competency that's essential for high-performing teams. A successful manager understands the importance of trust and works to build it within their team. Recent surveys have shown that 82% of American workers have considered leaving their jobs due to a lack of trust in their managers. The repercussions of mistrust are far-reaching, including lack of engagement, increased absenteeism, reduced productivity, and high employee turnover. As a new manager, establishing trust from the outset and learning how to foster it is crucial. The investment will help you succeed and reap the benefits of higher productivity, more engagement, and fewer sick days. Building trust is the foundation for a thriving and successful team. Are you ready to become the leader they deserve?
6 videos |
22m
Assessment
Badge
Cultivating Empathy and Connection
As a business leader, you know that a positive and productive work environment is essential for success. But have you ever considered the role of empathy in achieving that goal? In this course, you will learn how to create a positive and productive work environment for you and your team members by applying empathetic leadership techniques. You will examine the need for empathy in leadership and the signs and consequences of a lack of empathy in the workplace. Then, you will identify the key traits of empathetic leaders and identify ways in which you can practice empathetic leadership in the workplace. Finally, you will look at how you can instill empathy in team dynamics to foster better relationships between team members.
6 videos |
20m
Assessment
Badge
MIT SMR: Ask Sanyin: How to Approach Layoffs With Compassion
In this short video, leaders can learn how to handle the difficult task of layoffs with humanity and compassion.
4m
Leadercamp on-demand: Leading with Empathy
Empathy is the ability to feel compassion for another person, to hold space for their experience, to understand their perspective, even if it differs from your own. Empathy is a key part of emotional intelligence and leadership effectiveness-for managers and leaders, the ability to see, hear and understand their team is essential to creating an environment where they can thrive and deliver high performance. In this Leadercamp, executive coach, leadership expert, and consultant, Vic Smith explores this critical leadership skill to build trust, enhance collaboration, and improve team effectiveness.
1 video |
54m
Badge
Building Up Your Emotional Intelligence
By its very nature, the workplace sometimes involves conflict and stress. Even mundane day-to-day work activities require negotiation and compromise. And these can often lead to negative emotional reactions or outbursts. But using emotional intelligence (EI) can help you notice, identify, understand, and manage your own feelings and the emotions of others. EI is a positive force that can have significant impact on you, your team, and your organization. In this course, you'll learn what EI is and how it drives personal excellence in the workplace. You will learn some best practices and strategies to become aware of your emotions and use that awareness to manage your behavior. You will also learn how to interpret other people's emotions and use that knowledge to enhance workplace relationships.
6 videos |
21m
Assessment
Badge
PMI PDU
MIT SMR: Motivating Your Team With Empathy and Story
Stories engage and unite - here's how leaders can use them. No matter how well you run a business, external forces will test you, your culture, and your resolve. Leaders are constantly processing the future, and our employees are watching to see how confident we are and how clearly we see the situation. They look to us for emotional fuel and signs that everything will be OK.
1 video |
1h
Promoting a Diverse Leadership Culture, powered by MIT SMR
Through a collection of multiple articles, the authors share details pertaining to moving away from the "old boys' culture" in the finance sector and building a system that values empathy and competence.
5 videos |
12m
Assessment
Badge
Leading in a Hybrid Workplace
The days of showing up at the office or shopfloor 9-to-5, five days a week, ended for many of us long before the pandemic arrived. Covid accelerated a transformation in where and when we work that was already well underway. A team leader in the 21st century will need to prepare for the future of work by learning to lead hybrid teams, which include a mix of remote and onsite workers, often on different schedules. In this course, you'll learn about becoming a human-centered manager who can build a sense of community in a group of individuals separated by space and time. You'll see how inequities can arise in hybrid teams, and how to avoid them. You'll learn tools and techniques for improving collaboration among physically separated workers. Finally, you'll explore strategies for maintaining high productivity and performance on hybrid teams.
7 videos |
25m
Assessment
Badge
Working Well with Others
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.
6 videos |
22m
Assessment
Badge
Leadercamp on-demand: The Kind Leader Series - Connection
Following the first of our two Leadercamps on taking back control and gaining flexible leadership time, we'll now focus on the way we maximize our relationships with others. Effective connection with your own team, and influencing peers, bosses and stakeholders is the enabler to success. In the third in a series of four Leadercamps focusing on kind leadership, we use released time to connect effectively, develop productive relationships, be kind to ourselves, and be kind to our people too. In this Leadercamp, ICF accredited coach and trainer Martin Haworth shares his thoughts and very practical ways to work more effectively-and efficiently-with those around you where everyone is a winner in a culture of kindness throughout.
1 video |
57m
Badge
Leadercamp on-demand: Crushing Your Sales Quota by Leading with Empathy
Modern leaders understand that demanding results from your sellers doesn't guarantee performance. Leaders need to do more than that. In order to get exceptional results from your team, you need to inspire, connect, define purpose, and act with empathy. In this Leadercamp, Lyndsay Dowd - business coach and chief heartbeat officer of Heartbeat for Hire, where she coaches leaders and leadership teams on how to get the best out of their teams - shares her actionable methodology, which you will be able to leverage with your teams.
1 video |
56m
Assessment
Badge
Leadercamp on-demand: How Emotionally Intelligent Am I?
Emotional Intelligence has gained quite a bit of attention in the past few years as being one of the most important skills one can have to achieve success in organizations, but how will you know how emotionally intelligent you are? Emotional Intelligence focuses on both your personal competence, and your competence in social situations. This Leadercamp will focus on who you are and how you come across to others and also how you can build your emotional intelligence. This Leadercamp will explore what others will observe in your behaviors - especially when you are under pressure or in conflict. Being self-aware is the first step in building your emotional intelligence and elevating your value in organizations and in your personal life.
1 video |
56m
Badge
Leadercamp on-demand: Managing Emotions in Teams
While organizations increasingly recognize that employee wellbeing and mental health are important, less awareness is given to how employees can effectively respond to the emotions of their colleagues on a day-to-day basis. Navigating the emotions of others can help leaders mitigate crises, engage in effective change management, manage strategic debates, and build more thriving and high-performing organizations. In this Leadercamp, Dr. Lindy Greer, an award-winning professor at Michigan Ross, will help you gain a comprehensive understanding of the impact emotions can have on your organization. You'll learn how to understand the role of emotions in the workplace, manage your emotions, and develop strategies for successfully navigating the emotions of those around you to create thriving and high-performing teams and organizations.
1 video |
58m
Assessment
Badge
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
MIT Sloan Management Review Article on How Empathy and Competence Promote a Diverse Leadership CultureAchieving gender balance in management teams requires focusing on the role that the leadership environment plays in shaping ambitions, opportunities, and experience.
6m
By Grace Lordan, Teresa Almeida
Book
Inclusive Conversations: Fostering Equity, Empathy, and Belonging Across DifferencesWritten by an award-winning diversity, equity, and inclusion consultant, this guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.
2h 40m
By Mary-Frances Winters
Book
Achieving Equity in Higher Education Using Empathy as a Guiding PrincipleAchieving Equity in Higher Education Using Empathy as a Guiding Principle explores what empathy is, how empathy can be developed, and how empathy can be applied in an educator's practice to achieve equity-mindedness and mitigate inequitable student outcomes in and out of the classroom.
7h 3m
By Catherine Ward
Book
Trampled by Unicorns: Big Tech's Empathy Problem and How to Fix ItThis book guides you through exploration of the promise and dangers of technology is perfect for anyone with an interest in entrepreneurship, tech, and global commerce, and a hope of technology's all-empowering prospect.
4h 11m
By Maelle Gavet
Book
The Empathy Advantage: Leading the Empowered WorkforceIn The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris Shipley team up again to deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in a sequel to their successful book The Adaptation Advantage.
4h 6m
By Chris Shipley, Heather E. McGowan
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AUDIOBOOKS INCLUDED
Audiobook
Inclusive Conversations: Fostering Equity, Empathy, and Belonging across DifferencesThis audio edition is for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.
5h 11m 11s
By Mary-Frances Winters
Audiobook
Leading with EmpathyThis book refer how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers.
9h 51m 1s
By Gautham Pallapa
Audiobook
The Empathy Advantage: Leading the Empowered WorkforceIn The Empathy Advantage, Heather E. McGowan and Chris Shipley deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in this sequel to The Adaptation Advantage.
7h 23m 9s
By Chris Shipley, Heather E. McGowan
Audiobook
Trampled by Unicorns: Big Tech's Empathy Problem and How to Fix ItThis audio edition offers an insider's revealing and in-depth examination of Big Tech's failure to keep its foundational promises and the steps the industry can take to course-correct in order to make a positive impact on the world.
7h 40m
By Maelle Gavet
AUDIOBOOK SUMMARY
Humble Leadership: The Power of Relationships, Openness, and TrustIn Humble Leadership, father and son duo Schein and Schein add to the conversation about the need for humility in the business world. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 54s
By Edgar H. Schein, Peter A. Schein
Audiobook
The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across DifferencesThis audio edition will revolutionize the way you understand yourself, relate to your loved ones, and connect to every person in your life.
8h 42s
By Helen Riess
Audiobook
Harvard Business Review Emotional Intelligence Collection: Happiness, Resilience, Empathy, MindfulnessUplifting and practical, this audio edition describes the social skills that are critical for ambitious professionals to master.
8h 1m 46s
By Harvard Business Review
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