Skillsoft Subscription FAQs

From prompt engineering to communicating with confidence or data science to succeeding as a first-time manager, Skillsoft can help you refresh current skills and embrace new ones so you stay in demand. With Skillsoft, you’ll have access to a personalized, AI-driven online learning platform — available anytime, anywhere, on any device — to propel yourself to grow in an era of accelerated change.

For individual subscriptions, users can choose between the following content collections:

For Team Subscribers, we only offer our Bundle package so that you get the best content offering for your growing team. Here are some details about our collections:

Skillsoft Business Skills Collection

Drive change in your workplace with career skills to propel you up the ladder. Whether developing a communication style, working well with others, or overcoming unconscious bias, these skills and essential competencies help set you apart and get noticed. 

The trial experience includes the Skillsoft CAISY™ Conversation AI Simulator, an innovative tool powered by generative AI that simulates business and leadership conversational skills. This simulator provides a safe and emotionally supportive environment to practice crucial business conversations and receive personalized feedback from an AI-powered coach.

Codecademy by Skillsoft Collection

Unlock the power of technology training and enhance your expertise in core coding skills, cloud, cybersecurity, web development, and AI with the most hands-on and comprehensive tech-skilling solution for staying ahead in a rapidly changing world. Certifications include CompTIA, (ISC)2, ISAC, Cisco, CEH, AWS, GCP, and Microsoft. Learn, practice, and apply new skills in a single learning environment with a curated selection of assets and experiences, including: 

  • Hundreds of learning paths aligned with today’s most sought-after skills, capabilities, and roles.
  • Personalized, AI-driven recommendations
  • Skill Benchmark assessments to measure the skills you gain and ensure you do not spend time learning what you already know
  • Course assessments
  • Skillsoft CAISYTM Conversation AI Simulator makes crucial work conversations easier by providing a safe space to practice and receive real-time personalized feedback from an AI coach. 
  • Mobile and tablet apps (iOS and Android)
  • Portable digital badges that are yours to keep
  • Weekly learning goals with automated reminders to help you stay on track
  • Videos, books, audiobooks, book summaries, and interactive, hands-on courses, and labs 

Please Note: The free trial or subscription assets are a subset of our complete solution and do not include our collections for Skillsoft Compliance, our Skillsoft Leadership and Development Program, or Engineering books. Please contact us or request a demo to explore these content items. 
 

Team and Enterprise Features:
  • Assignments 
  • In-depth reports and dashboards
  • Flexibility to manage users and audiences.
  • Upload and host your custom content (up to five GBs for Team, unlimited for Enterprise)
Enterprise-only Features:
  • Single sign-on support
  • Turnkey integrations with YouTube, Coursera for Business, getAbstract, LinkedIn Learning, and Udemy Business 
  • Seamlessly blend Skillsoft multimodal learning experiences with your current daily use tools and technology, including LMS and LXPs, Identity and Access Management, Learning Record Stores, and Talent Management Systems.
  • Manage virtual or in-person live courses (VILT, ILT)
  • Expertly curated learning paths aligned with today’s most sought-after skills, capabilities, and roles.
  • Personalized, AI-driven recommendations
  • Skill Benchmark assessments to measure the skills you gain and ensure you do not spend time learning what you already know  
  • Course assessments
  • Skillsoft CAISYTM Conversation AI Simulator makes crucial work conversations easier by providing a safe space to practice and receive real-time personalized feedback from an AI coach. 
  • The Role Advisor virtual skill-building concierge offers quick references to trending content for the learner’s selected role, asset recommendations, top skills related to their role, and an array of relevant Skill Benchmarks to identify and close skill gaps.
  • Mobile and tablet apps (iOS and Android)
  • Portable digital badges that are yours to keep
  • Weekly learning goals with automated reminders to help you stay on track
  • Videos, books, audiobooks, book summaries, and interactive, hands-on courses, and labs

Everything included in the individual subscription, plus the ability to:

  • Create assignments for your team.
  • Manage users and track their progress.
  • Add your own content.
  • Monitor impact with reports and dashboards.

The enterprise subscription includes everything offered through the team and individual options, in addition to the following:

  • Expanded user and content management.
  • Ability to customize learning paths.
  • Flexibility to create assignments for individuals and groups.
  • Robust analytics with thorough reports and dashboards
  • Integrate and seamlessly blend Skillsoft multimodal learning experiences with your current daily use tools and technology, including LMS and LXPs, Identity and Access Management, Learning Record Stores, and Talent Management Systems.
  • Option to add the Skillsoft Leadership Development Program powered by MIT Sloane Management Review
  • Option to add Skillsoft Compliance 

We accept all major US credit cards. Payment details are required to start your free trial, but we will not charge your card until the trial period ends. If you cancel before the trial period ends, your card will not be charged. You will automatically be prompted to pay with USD (United States Dollar), EUR (Euro), AUD (Australian Dollar), GBP (British Pound), NZD (New Zealand Dollar), SGD (Singapore Dollar), or INR (Indian Rupees). You can manage your subscription through your user profile on the learning site to change payment types or other subscription details. 

Skillsoft is required by law to collect transaction taxes such as sales tax, VAT, GST, or other similar taxes on purchases in some jurisdictions. The actual tax amount will be calculated based on the applicable jurisdictional tax rates when your order is processed and may not be indicated on checkout. 

Yes, you can cancel your monthly or yearly subscription at any time. If you cancel, your subscription will expire at the end of the term, and your card will not be charged again. If you cancel before the end of your free trial, your card will not be charged. 

You will not be charged during your free trial. After your free trial, Skillsoft will begin to charge your card, either monthly or yearly, based on your selection. You can cancel anytime. 

At the end of your billing term, unless you cancel.

You can continue to log in to your account. If you have previously canceled, you will see an option to re-subscribe. 

Contact us, and we’ll be happy to help you add or remove seats.

We don’t sell access to individual courses, but you can sign up for a subscription to access your desired course and cancel at any time. 

Receipts are available through the “Manage Subscription” option in your learning site’s profile. If you don’t have this link, please contact us. 

Please contact us, and we will gladly help you with this request. 

Step 1: Sign in and set up your account
  • Finish creating your account by signing into your learning site (https://www.skillsoft.com/login-skillsoft) and completing the setup. 
  • No password? No problem — Enter your email address when prompted, and the system will guide you through the process.
Step 2: Customize the branding of your site (Optional)

Deliver a personalized experience for your team by adding your logo and color palette.

  • To do this, from your learning site's navigation menu, click “Settings,” then “Site Branding.”
Step 3: Add and invite your team members 
  • Add your team members either by entering each learner's name and email address or by uploading a list using the template provided on the site.
  • No matter your chosen method, you’ll see and option to send a welcome email to each learner. 
  • To add users, from your site's navigation, select “Users” then “User Management.”

That’s all there is to it. Once your team members sign in, they’ll discover content based on the skills they selected in the onboarding process. You can also create assignments for your team focused on the skills and capabilities needed to achieve the desired outcomes of your business and track their progress using the visual dashboards and reports available to you as the administrator.

Need more help getting started?

Contact us at ecommerce@skillsoft.com