Windows Desktop Administration Proficiency (Advanced Level)

Topics covered

• access Intune compliance reports to monitor and validate a Windows 11 deployment
• access the Device Manager in order to install and update device drivers, and manage devices in Windows, including enabling and disabling devices, changing device settings, and uninstalling devices
• access the Performance Monitor and use it to troubleshoot issues
• access the Resource Monitor and use it to troubleshoot issues
• complete setup after a Windows 11 install
• demonstrate how to capture a Windows image using the Deployment Image Servicing and Management (DISM) tool
• deploy Windows 11 using the deployment settings in Intune
• ensure Windows 11 is properly activated
• identify strategies for preventing security breaches and vulnerabilities and the importance of implementing strong security measures
• install Windows 11 on a system
• list common Windows Control Panel applets in Windows 11
• list features of the PowerShell and discuss how it can be used for advance system management
• manage application permissions and settings in Windows, including configuring default programs and managing access to system resources
• manage group privileges and permission in Windows and review advanced user and group management features
• manage services using command line tools and the group policy editor
• outline how local Group Policy Editor can help control and manage accounts in a working environment
• outline how Windows 11 Autopilot can help automate Windows deployments
• outline how Windows 11 comes Zero Trust ready out of the box
• outline requirements for Intune Windows 11 upgrades
• outline security considerations and options to secure Remote Desktop Protocol
• outline the use of the command prompt in Windows 11 for configuring and troubleshooting a system
• outline the use of Windows print servers
• provide an overview of advanced network and domain user management practices
• provide an overview of the Device Manager utility in Windows and outline the concept of device management in Windows, as well as the different types of devices that can be connected to a Windows system
• provide an overview of the Task Manager utility in Windows 11
• recognize scenarios in which to use the Remote Assistance feature in Windows 11
• resolve problems using the Task Manager utility in Windows
• share printers in Windows, including setting up a shared printer and configuring printer permissions
• troubleshoot network adapters using Windows troubleshooter
• troubleshoot problems with installing and configuring applications
• use the Print Management console to manage printer performance and resources
• use the Service Manager to start, stop, and restart services, troubleshoot services, and change service startup options and dependencies in Windows
• use the Task Manager to manage application performance and resources
• view and manage Windows accounts using the command line and PowerShell utilities
• view reliability history on a Windows 11 system