Microsoft 365 Literacy (Beginner Level)

Topics covered

• define practical applications for cloud computing that can be leveraged by businesses
• define Windows-as-a-Service servicing channels and how they redefine the build model for IT departments
• demonstrate how to access Office 365 Service Descriptions to explore plans and determine which plan is best for an organization
• describe Dynamics 365 and how it can be leveraged for collaboration
• describe features of Microsoft Enterprise Mobility + Security and how it can be used to manage mobile devices in a Windows deployment
• describe Microsoft Enterprise Mobility + Security and mobile device deployment
• describe Microsoft Intune and its role in securing mobile access in a network environment
• describe Office 365 groups and how they can be leveraged for collaboration
• describe Office 365 Mobile Device Management and its role in managing mobile devices in a network environment
• describe the key benefits of Microsoft Teams
• describe the key elements of Microsoft 365 Identity and Access Management
• describe the key elements of Microsoft 365 Information Protection
• describe the Microsoft 365 collaboration tools that create business efficiencies and opportunities
• describe the pros and cons of a cloud solution
• describe WaaS deployment, quality and feature updates, and app and device compatibility
• describe Windows Defender ATP endpoint detection and response and its capabilities
• recognize the compliance issues facing businesses who wish to adopt cloud solutions
• specify how Microsoft 365 promotes and simplifies collaboration in a working environment
• specify the purpose and steps of cost-benefit analysis and its appropriate uses and limitations
• use the Microsoft ROI Calculator to price a Microsoft 365 implementation