SKILL BENCHMARK
IT Operations Awareness (Entry Level)
- 20m
- 15 questions
The IT Operations Awareness benchmark will measure your ability to recognize key terms and concepts related to key IT Operations concepts. You will be evaluated on different cloud services, backing up of data, 5g concept, and key networking concepts. A learner who scores high on this benchmark demonstrates that they have the skills related understanding key IT Operations terminology and concepts.
Topics covered
- define appropriate service levels
- describe common tools used for packaging and releasing services and releases
- describe considerations when backing up BYOD devices
- differentiate between different tools used to automate functions
- differentiate between on-premise and cloud deployments
- differentiate between SRE and DevOps
- identify and classify assets such as PII, PHI, and proprietary data
- provide an overview of Desktop Analytics
- provide an overview of Service Level Objectives
- provide an overview of Site Reliability Engineering
- provide an overview of the different types of backups
- provide an overview of the IaaS service model
- provide an overview of the PaaS service model
- provide an overview of Windows Group Policy
- recognize the importance of upgrading and patching systems
