AI-enhanced Sales Strategies Awareness (Entry Level)

Topics covered

• describe future trends and potential for AI integration in the sales industry
• describe how to use generative AI to enhance and streamline sales processes
• describe the integration of AI tools in a sales team’s daily workflow
• explore practical ways to use ChatGPT and other large language models (LLMs) to improve your everyday work, such as simplifying text, organizing notes, and generating content
• identify and describe the potential risks associated with AI implementation in business settings, including operational, reputational, and financial risks
• outline the ethical considerations necessary for responsible AI development and deployment, focusing on fairness, transparency, and accountability
• outline the importance of addressing ethical issues and risk in AI-driven sales processes
• outline various AI technologies beyond LLMs, including their functionalities and applications in diverse fields
• provide an overview of how AI functions like a skilled assistant in the workplace
• provide an overview of how LLMs are trained and function, emphasizing the direct implications for practical use
• provide an overview of the benefits of generative AI in the sales industry
• provide an overview of the foundational skills needed for working with AI, including prompt engineering and the importance of validating AI-generated content
• provide an overview of the practical applications of AI across various business functions, highlighting how AI can act as a personal assistant to improve efficiency and productivity
• use resources and apply strategies to stay informed on AI advancements and to advocate for innovative AI use within your organization