Skillsoft’s New ChatGPT Courses Teach the Abilities and Limitations of AI

While generative AI is only in its infancy, the cross industry uses already seem limitless. From industrial and healthcare functions, to launching a beer brand, AI’s potential applications span far and wide.

While AI is rapidly expanding, ChatGPT is widely regarded as one of the most popular generative AI applications. According to a UBS study, OpenAI’s chatbot is the fastest growing app in internet history, achieving over 100 million users in its first two months of public operations.

However, while skills associated with ChatGPT are highly in demand, the current talent pool of workers with those skills is tight and highly competitive. According to the Skillsoft’s IT Skills and Salary Report, AI is among the top 10 most difficult skills to hire for.

To reap the benefits of AI, tech leaders have few options: compete in a tough talent pool or upskill their existing teams. "IT teams and their leaders have to think strategically about how to upskill workers so that they can reap value from these tools," stated Prasuna Atreyapurapu, Curriculum Strategist and AI expert at Skillsoft.

As use of ChatGPT grows, so does the need to responsibly use this powerful application. Skillsoft, an early adopter of AI, is launching a new series of courses designed to help tech workers use this new tool in an ethical, productive way. All these courses are brought together in a single journey helping engineers, developers, and others make best use of the model.

Additionally, in the spirit of exploring generative AI, the ChatGPT journey itself was written by several AI technologies paired with Skillsoft’s trusted instructional design experts. Generative AI was used to help draft the curriculum plan and on-screen text; it helped with narration and course assessments; and translations of the course in multiple languages.

The ChatGPT Journey is comprised of six courses:

1. What is ChatGPT and what can we do with it?
2. Practical Prompt Engineering Examples and Use Cases
3. Advanced ChatGPT Prompts
4. The Impact of ChatGPT in Various Industries and Its Potential for Future Use​
5. The Ethical Considerations and Challenges Surrounding Advanced AI Models​
6. The Role of ChatGPT in Shaping Our Future

ChatGPT holds great value when it comes to many functions — whether it’s writing an email, or a first draft of code. However, there are still a lot of questions around how to get the most out of using the app in a sensible and ethical way.

While the app isn’t perfect, many are pushing the boundaries of ChatGPT in multiple industries.

Skillsoft’s new learning journey on ChatGPT is designed to provide a comprehensive understanding of the technology, its potential impact on various industries, and its role in shaping the future.

The six courses cover the basics of ChatGPT, its architecture and training, advanced prompts, practical use cases, and the ethical considerations and challenges surrounding advanced AI models.​

"After completing the courses on ChatGPT, users will gain a comprehensive understanding of the capabilities and limitations of the AI language model, as well as practical knowledge on how to effectively utilize and interact with ChatGPT for various purposes, including natural language processing, chatbot development, and content generation,” said Atreyapurapu.

This learning journey will provide valuable insights into the potential of ChatGPT while serving as a model for how your company can use AI and machine learning to automate and accelerate business practices.

In this first course, we’ll define what ChatGPT is, its purpose, and how it can be utilized by a workforce. Providing an understanding of ChatGPT, we’ll explain the transformer architecture used to make ChatGPT’s language model and how it functions.

The course will also cover:

• Key differentiators of ChatGPT from other language models.
• Identify potential benefits of using ChatGPT.
• Describe different uses for ChatGPT.
• Evaluate the ethical considerations of ChatGPT.
• Discuss the potential impact of ChatGPT on society and culture.

In order to get the most out of using ChatGPT, learners need to first understand the concept of prompt engineering.

When provided with clear, detailed prompts, ChatGPT can express highly informational responses. However, when prompted poorly, the responses may be incorrect or flawed.

This course will examine how to analyze and write effective, high-quality prompts.​ Additionally, we’ll help learners identify and discuss the ethics of using ChatGPT.

When a higher level of response is required, an advanced prompt is needed. These responses offer more complex and nuanced responses from the chatbot.

These prompts often require a broader amount of information and have many real-world applications such as providing healthcare information or educating users on complex topics.

Additionally, learners will be challenged with using advanced prompts in real-world applications. Learners will then address and evaluate the impact of accurate advanced prompts and their impact on the accuracy of future ChatGPT responses.

Ultimately, learners will consider and measure the relationship between ethical use and the overall societal impact advanced prompts will hold.

As previously mentioned, ChatGPT has nearly limitless uses. While uploading a prompt may seem simple, crafting the right prompt to return desired results can be challenging. Currently, software engineers are finding numerous efficient ways to use of GPT-4, the largest and most powerful version of ChatGPT yet.

In this course, engineers will learn to identify the ways ChatGPT can affect their industries and address positive ways it can improve their business, industry, and society as a whole.

This course will also address security in depth and evaluate potential security implications and vulnerabilities that come with using ChatGPT within their industry.

One of the core concerns of AI are ethical uses and developments. In the spirit of exploration, we asked ChatGPT to define ethical use, to which it responded, “Ethical AI seeks to promote the development and use of AI systems in ways that are aligned with ethical values and principles, and that promote the well-being and welfare of individuals and society as a whole.”

Learners who take this course will analyze the potential consequences of misusing ChatGPT and similar language models.

Furthermore, they will gain in-depth knowledge about the ethical uses and applications of using ChatGPT.

Most importantly, learners will:

• Discuss the role of government, industry, and society in regulating AI models​.
• Analyze the potential impact of AI models on human rights and dignity​.
• Explain the risks and consequences of sharing sensitive intellectual property in the ChatGPT corpus​.
• Assess the role of AI models in creating and perpetuating bias​.
• Discuss the measures to protect company and personal data and intellectual property when using ChatGPT​.

The final course outlines various features of ChatGPT, including designing innovative use cases, addressing societal challenges and improving accuracy in underrepresented languages.

Learners will be tasked with evaluating the impact of ChatGPT on human-machine collaboration and assessing further ethical and social implications that were not covered in the previous chapters.

The course seeks to address these concerns through training interdisciplinary teams to develop prompts that align with both user needs and contribute to the AI’s ongoing research and training.

If you’re one of the thousands looking to upskill their workforce and adapt ChatGPT and generative AI to your organization’s needs, this new Aspire Journey on ChatGPT may be right for you.

In that same spirit of exploration and to best support hands-on coding and programming with the AI language model, we’re offering a free Intro to ChatGPT course (with an existing Codecademy subscription). Coders can now learn how to use ChatGPT and understand the ethics, risks, and limitations of generative AI with this free course as an introductory guide into the subject.

Interested in learning more about ChatGPT? Request a free demo now to check-out our Skillsoft and Codecademy courses and unlock the world’s most extensive course library in the world.