Aspire Journeys

Residential Community Manager Journey

  • 75 Courses | 27h 56m 53s
  • 7 Books | 1h 1m
  • 7 Audiobooks | 2h 5m 54s
Rating 5.0 of 6 users Rating 5.0 of 6 users (6)
The residential community manager is responsible for managing apartment buildings - including physical maintenance, profits, and lease applications. They may use negotiation skills for closing sales, and customer service skills while troubleshooting issues that arise with buildings and residents. Learn more about the skills and competencies required by the Residential Community Manager. This Journey is based on real-time market information from Lightcast and focuses on the role of the Residential Community Manager.

Brand Management & Public Relations

People don’t buy products. They buy brands. Who creates brands? People. How do they do it? Through proper marketing research and planning.  Learn more about brand management and public relations.

  • 5 Courses | 1h 42m 16s
  • 1 Book | 10m
  • 1 Audiobook | 19m 7s

Communication Skills

There's an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally.  Learn more about communication.

  • 2 Courses | 48m 9s
  • 1 Book | 11m
  • 1 Audiobook | 21m 46s

Customer Service

Customer needs lie at the heart of every service interaction. In order to fully support the customer, we must be able to identify both their stated and unstated needs.  Learn more about Customer Service.

  • 5 Courses | 2h 26m 45s
  • 1 Book | 10m
  • 1 Audiobook | 20m 49s

Detail-Oriented

Even if you know what's important to do, losing focus can stop your progress. No matter who you are or what job you do, focusing at work can be hard. Even with great schedule management and organizing skills, it's easy to get off track if you're not careful.  Learn more about detail orientation and focus.

  • 2 Courses | 42m 20s
  • 1 Book | 4m
  • 1 Audiobook | 13m 58s

Planning

To resolve many of the threats and challenges that your organization will likely have to face, it’s essential that you develop a business strategy that incorporates a clear vision, new ideas, and innovative solutions.  Learn more about planning and strategic thinking.

  • 3 Courses | 1h 11m 22s
  • 1 Book | 6m
  • 1 Audiobook | 14m 31s

Problem Solving

Solving problems requires strategic thinking. You need to ask the right people the right questions to get to the source of the issue and find the solution.  Learn more about problem solving.

  • 4 Courses | 1h 22m 23s
  • 1 Book | 10m
  • 1 Audiobook | 15m 59s

Negotiation

Whether it’s agreeing prices with suppliers, setting deadlines with clients, or getting a raise from a manager, strong negotiation skills are a must, and are often the deciding factor between success and failure.  Learn more about negotiation.

  • 2 Courses | 34m 4s
  • 1 Book | 10m
  • 1 Audiobook | 19m 44s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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