Deliver Results Unit

Being successful in the modern workplace often means showing progress and achieving goals. Delivering results is the culmination of planning, setting measurable goals, and all the activities aimed at bringing the team together to help them achieve a shared goal. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.

If your manager's approval isn't quite enough to motivate you to put in that extra effort you need to get ahead, then maybe you're ready to work on your personal accountability. Everyone must answer to an inner manager - an internal voice that tells you whether the job is done as well as you can do it. Choosing personal accountability means earning the approval of that inner manager. In this course, you'll learn the behaviors of accountable professionals, including stating commitments clearly and following through. You'll also learn how some very common behaviors, like making excuses and blaming others, work against accountability. The elements of an action plan for developing personal accountability are provided. Finally, you'll learn how the members of a team can improve their accountability together.

Risk taking can revolutionize business, but you need to know when and how to take a strategic risk when the opportunity arises. Managing risk means effectively assessing a threat by recognizing the probability of that risk occurring and evaluating the impact of the risk should it occur. In this course, you'll learn to define strategic risk taking, what holds individuals back, and how to make calculated leaps of faith.

With the rise in Digital, businesses are challenged to carefully consider how customer and employee data are captured, stored, and retained. Because data security risks such as data breaches and cyber threats regularly affect organizations, businesses do well to plan, manage, and mitigate against these internal and external risks. Without careful management, risks can easily get out of hand, especially in a social media environment. This can cause serious damage to a business or its brand. In this course, you'll learn about the risks that can affect organizations online, how, without careful management, they can grow beyond control, and ways to manage and mitigate against them. You'll also review the potential impacts of various risks related to Digital, such as a data breaches and cyber threats, and how proper planning can prevent them. You'll explore how the rise in social media increases the likelihood that small events can quickly become a global issue for a company, and how issues that arise must be treated with care, using pre-defined guidelines. In addition to these risks, you'll examine various business challenges associated with Digital, such as lack of digital skills faced by many companies, the need for innovation, and difficulties related to an organization's structure. Finally, you‘ll review evolving regulations around the use of Digital, and how to ensure that your approach is aligned with local market requirements. This course was developed in partnership with the Digital Marketing Institute. (www.digitalmarketinginstitute.com) For those who are interested in pursuing a certification, please contact the Digital Marketing Institute directly via this website: https://digitalmarketinginstitute.com/lp/skillsoft

Being successful in the modern workplace often means showing progress and achieving goals. Delivering results is the culmination of planning, setting measurable goals, and all the activities aimed at bringing the team together to help them achieve a shared goal. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.