Cultivating Empathy and Connection

As a business leader, you know that a positive and productive work environment is essential for success. But have you ever considered the role of empathy in achieving that goal? In this course, you will learn how to create a positive and productive work environment for you and your team members by applying empathetic leadership techniques. You will examine the need for empathy in leadership and the signs and consequences of a lack of empathy in the workplace. Then, you will identify the key traits of empathetic leaders and identify ways in which you can practice empathetic leadership in the workplace. Finally, you will look at how you can instill empathy in team dynamics to foster better relationships between team members.

Stories engage and unite - here's how leaders can use them. No matter how well you run a business, external forces will test you, your culture, and your resolve. Leaders are constantly processing the future, and our employees are watching to see how confident we are and how clearly we see the situation. They look to us for emotional fuel and signs that everything will be OK.

Following the first of our two Leadercamps on taking back control and gaining flexible leadership time, we'll now focus on the way we maximize our relationships with others. Effective connection with your own team, and influencing peers, bosses and stakeholders is the enabler to success. In the third in a series of four Leadercamps focusing on kind leadership, we use released time to connect effectively, develop productive relationships, be kind to ourselves, and be kind to our people too. In this Leadercamp, ICF accredited coach and trainer Martin Haworth shares his thoughts and very practical ways to work more effectively-and efficiently-with those around you where everyone is a winner in a culture of kindness throughout.

Through a collection of multiple articles, the authors share details pertaining to moving away from the "old boys' culture" in the finance sector and building a system that values empathy and competence.

By its very nature, the workplace sometimes involves conflict and stress. Even mundane day-to-day work activities require negotiation and compromise. And these can often lead to negative emotional reactions or outbursts. But using emotional intelligence (EI) can help you notice, identify, understand, and manage your own feelings and the emotions of others. EI is a positive force that can have significant impact on you, your team, and your organization. In this course, you'll learn what EI is and how it drives personal excellence in the workplace. You will learn some best practices and strategies to become aware of your emotions and use that awareness to manage your behavior. You will also learn how to interpret other people's emotions and use that knowledge to enhance workplace relationships.