Aspire Journeys

411 Technical Support Specialist KSAT Basic NCWF Journey

  • 44 Courses | 51h 30m 56s
Rating 5.0 of 1 users Rating 5.0 of 1 users (1)
In this journey, you will explore the skills required to provide technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components.

411 Technical Support Specialist Basic

In this track, you will explore the skills required to provide technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components.

  • 44 Courses | 51h 30m 56s

COURSES INCLUDED

Agile Organizations: Cloud for Agile Software Development
The cloud has various deployment and service models that can be combined with Agile software development methodologies to help your organization design and create your very own cloud strategy based on your organization's needs. In this course, you'll learn about Agile software development, cloud management, cloud identity and access management, the cloud physical infrastructure, the cloud logical infrastructure, and cloud privacy. Next, you'll examine the available cloud deployment models such as public, private, hybrid, community, and virtual public clouds, as well as multi-cloud and multitenancy environments. You'll then move on to explore cloud service models such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Finally, you'll learn about advanced topics such the Internet of Things.
14 videos | 1h 18m has Assessment available Badge
Microsoft Azure Fundamentals: Cloud Computing
The popularity of cloud computing has exploded in recent years. Organizations can streamline IT service efficiency with the use of cloud services in Microsoft Azure. In this course, explore five standard cloud computing characteristics: on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service. Discover cloud deployment models like public, hybrid, and community, and look at cloud service models including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Examine core Azure items, such as data centers, regions, and availability zones. Finally, focus on using Azure Arc to manage on-premises and multi-cloud environments. This course can be used to prepare for exam AZ-900, Microsoft Azure Fundamentals.
11 videos | 1h has Assessment available Badge
CompTIA A+ Core 2: Linux, macOS, & Windows File Systems
New disk devices can be initialized as Master Boot Record (MBR) or GUID Partition Table (GPT) and can be formatted using different types of file systems. Use this course to become familiar with and learn how to manage common Linux, macOS, and Windows file systems. To start, explore common file system types including the New Technology File System (NTFS), File Allocation Table (FAT32), exFAT, ext3, ext4, and the Apple File System (APFS). Discover the difference between MBR and GPT disks and learn how to format and partition disks. You'll then work with NTFS, share, and Linux file system permissions to configure access for network shares and learn how to manage file systems using command line tools. Once you have completed this course, you will be able to choose the appropriate file system and management tools for specific situations. This course will help you prepare for the CompTIA A+ Core 2 (220-1102) certification exam.
12 videos | 1h 7m has Assessment available Badge
CompTIA A+ Core 2: Information Management & Change Management Processes
Ticketing systems are a great way to collect user and device information, descriptions of problems, and problem resolutions. This course will explore ticketing and asset management systems and how these systems capture information about events and resources. Explore document types such as acceptable use policies, compliance, and network topology diagrams. Discover components of a typical standard operating procedure, including procedures for custom installation of software packages. Next, consider the importance of knowledge base articles and explore best practices for documenting business processes, including rollback plans, sandbox testing, and responsible staff members. Lastly, explore considerations when explaining basic change management best practices. This course is part of a series that will help you prepare for the CompTIA A+ Core 2 (220-1102) certification exam.
11 videos | 55m has Assessment available Badge
CompTIA A+ Core 2: Scripting & Remote Technologies
Remote access is accessing a computer or device from any location, including remotely administering networks and computing environments. Scripting is the process of automating tasks that would otherwise be performed individually by a human operator. In this course, discover how to leverage remote access technologies. First, learn the basics of scripting, including script file types, use cases, and other considerations for using scripts. Next, explore remote access methods and tools, and examine the security considerations of each access method. Finally, discover how to leverage remote access technologies and recognize remote access methods and tools, including the security considerations of each access method. This course is part of a series that will help you prepare for the CompTIA A+ Core 2 (220-1102) certification exam.
12 videos | 1h 15m has Assessment available Badge
CompTIA Cybersecurity Analyst+: Analyzing Malicious Activity
Malware mitigation techniques include the deployment, configuration, and ongoing management of virus and threat endpoint protection. Online tools such as VirusTotal can be used to upload suspicious files that might contain malware. Cybersecurity technicians must be able to determine the authenticity of email messages as well as create sandbox environments for testing configurations. In this course, you will begin by configuring Windows virus and threat protection and uploading a potentially infected file to VirusTotal. Next, you will determine when to use cloud-based and on-premises malware analysis solutions like Joe Sandbox and Cuckoo Sandbox. Then you will view email details in an effort to determine message authenticity and you will create a repeatable compliant environment using Azure Blueprints. Finally, you will learn how to work with user virtual private networks (VPNs) and the Tor web browser and find out how bug bounties offer rewards for the identification of flaws in hardware and software. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ exam.
9 videos | 43m has Assessment available Badge
CompTIA IT Fundamentals: Basic IT Concepts
Computers are an integral part of our lives, both personally and professionally. In a few short decades, they have become so indispensable that understanding how they work and how to use them has become imperative. In this course, you will be introduced to basic information technology (IT) concepts, beginning with common numbering systems used by computers and the two international data standards. Then you will explore the character and numerical data types used in computer programming. Finally, you will learn about the basics of computer processing, inputs and outputs, the role of computer storage, and how it works. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
15 videos | 1h 49m has Assessment available Badge
CompTIA IT Fundamentals: Data, CPUs, & Troubleshooting
What goes on under the hood of computers is a marvel of human ingenuity that most people don't stop to consider, even though computers are never far away in our professional or private lives. In this course, you will explore the basics of data, CPUs, and troubleshooting, beginning with an overview of data and information as assets, intellectual property and digital products, and data-driven business decisions. Then you will discover processors, data storage measurements, and throughput measurements. Finally, you will focus on troubleshooting, including the methodology used for preventing, detecting, and remedying the problem. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
18 videos | 1h 59m has Assessment available Badge
CompTIA IT Fundamentals: Computer Devices & Components
By modern standards, computer setups are no longer as simple as requiring a box, keyboard, mouse, and monitor. Other peripherals in the past were optional and not nearly as common as they are now. In this course, explore concepts for computer devices and components, such as the basics of computer networking. Next, learn about various peripherals, including setup steps and installation methods. Finally, examine the insides of computers with an overview of motherboards, BIOS and firmware, CPUs and RAM, storage types, cooling systems, and network interface cards (NICs). This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
17 videos | 2h 41m has Assessment available Badge
CompTIA IT Fundamentals: Internet, Storage, & Computer Systems
When computers first hit the scene, they were a marvel and a mystery to most individuals, but accessibility improvements over time allowed them to become moderately more useful. They then began to extraordinarily change the world with the advent of the Internet. In this course, discover the role and features of the Internet, storage, and computer systems, beginning with the various Internet connection technologies and computer storage types. Next, learn about the various types of computers and the features of mobile phones, tablet devices, and gaming systems. Finally, explore an overview of the Internet of Things (IoT) and the technological advances that enable IoT. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
14 videos | 1h 29m has Assessment available Badge
CompTIA IT Fundamentals: Networking & Wireless Technologies
Computers are immensely useful tools that continue to change the world we live in. Arguably, they would be far less useful without the marvels that are computer networking and wireless technologies. In this course, explore concepts surrounding networking and wireless technologies, including the basics of networking and Internet protocols. Next, learn about the common protocols used every day for browsing the Internet and sending emails. Finally, examine networking devices, firewalls, and wireless technologies, as well as considerations for wireless quality and wireless best practices. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
19 videos | 2h 42m has Assessment available Badge
CompTIA IT Fundamentals: Software Development Concepts
Computer software is wonderful, but what makes it tick? Non-programmers might be interested to learn some of the basics of software development and how the magic is made. In this course, you will explore software development concepts, beginning with the basics of scripting, markup, programming, assembly, and query languages. Then you will delve into some of the tools used by programmers to map out program flow, including flowcharts, pseudocode, and sequence diagrams. Finally, you will discover common programming concepts, including branching and looping, variables and constants, arrays and vectors, functions, and object-oriented programming (OOP). This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
15 videos | 1h 11m has Assessment available Badge
CompTIA IT Fundamentals: CIA Triad
Computer data is created at a rate that we can barely comprehend. Much of that information is immensely useful and readily available to anyone, but there is a large contingent of information that is and should remain confidential. In this course, you will explore the CIA triad, beginning with the principle of least privilege and concerns surrounding confidentiality, integrity, and availability. Then you will learn about methods for protecting information, including antivirus and antimalware software, firewalls, password security, and safe browsing. Finally, you will discover the importance of patching and updates, best practices for device security, and removing unwanted software. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
17 videos | 1h 43m has Assessment available Badge
CompTIA IT Fundamentals: Privacy & Encryption
In an information age, privacy and security are of paramount importance. We've seen numerous examples of the damage done when information is compromised. With this in mind, organizations spend vast resources to keep information safe and secure for good reason. In this course, you will learn about privacy and encryption, beginning with the basics of Internet and computing privacy. Then you'll explore software and network privacy considerations, security policies and procedures, regulations and considerations for handling information, and password best practices. Finally, you'll delve into encryption technologies and the importance of protecting data at rest and data in transit. This course helps prepare learners for the CompTIA IT Fundamentals (ITF+) certification exam, FC0-U61.
15 videos | 1h 28m has Assessment available Badge
CyberOps Windows Hardening: Windows Server Hardening Best Practices
Windows servers are the heart of many corporate networks and may contain sensitive company data that, if leaked or stolen by an attacker, would be catastrophic. Protecting the Windows Server assets and preventing a security compromise is an important skill for IT security professionals to master. In this course, you'll learn how to help prevent security incidents by hardening the Windows Server and reducing the attack surface. You'll learn how to follow common security best practices to lock down a Windows system by hardening user accounts, passwords, services, the file system, and common network services, such as DNS and IIS.
16 videos | 1h 32m has Assessment available Badge
CyberOps Windows Hardening: Windows Workstation Hardening Best Practices
If successful in exploiting your Windows workstations, hackers could move laterally across the network to compromise other assets like your servers and databases, which contain sensitive information. In this course, you'll learn how to protect your Windows workstations by following standard operating system hardening procedures to reduce the attack surface and help prevent a security compromise. You'll learn how to secure a workstation by implementing hardening procedures related to the BIOS/UEFI. You'll carry out user account and group membership security strategies. You'll practice reducing unneeded software, patching the system, configuring user rights, and setting up auditing. Additionally, you'll work with full disk encryption, antivirus methods, firewall software, and security templates. To carry out this work, you'll utilize BitLocker, AppLocker, and Windows Defender.
15 videos | 1h 29m has Assessment available Badge
Information Security for Leaders: An Introduction to InfoSec
Information security, often called InfoSec, consists of tools and processes used to protect data and sensitive information from threats and attacks. In this course, explore the history of information security and discover how to differentiate between cybersecurity and information security. Discover common myths and misconceptions about information security and learn about types of information security, such as infrastructure, cloud, application, and incident response. Next, you will explore security threats, including social media attacks, social engineering, malware, and misconfigurations, and common information security and data protection laws. Finally, you will investigate the responsibilities of a Chief Information Security Officer (CISO), including developing sound security practices, identifying security objectives, conducting awareness and training programs, and ensuring regulatory compliance. Upon completion, you'll be able to recognize the importance of information security and the key roles and responsibilities required to protect an organization
15 videos | 1h 18m has Assessment available Badge
Managing Enterprise InfoSec Risks & Risk Tolerance
IT security risks can be defined as a combination of the consequences of an event and the associated likelihood of occurrence. They can be managed by an organization through asset-safeguarding strategies. Through this course, learn about managing enterprise information security (InfoSec) risk and risk tolerance. Explore the definition of risk, how it differs from threats and vulnerabilities, and the history of information security. Next, discover common threats to IT systems and data, how to identify and manage security risks, and the key differences between quantitative and qualitative risk analysis. Finally, learn about common risk assessment tools and the differences between penetration testing and vulnerability assessments. Upon completion, you'll be able to outline and manage IT security risks.
15 videos | 1h 44m has Assessment available Badge
InfoSec Crisis Management & Incident Response
Not only do IT security teams need to be ready to identify security incidents, but they also need to be able to respond to and manage the environment during a crisis. In this course, you'll explore the term 'crisis' and identify crisis management practices. Discover the key components of an organizational crisis readiness program, including planning, training, technology, tools, and continuous improvement. Next, investigate the roles and responsibilities of a crisis management team, examine measures to minimize disruptions, and determine how incident response planning can help organizations better respond to critical incidents. Then, investigate how to best identify incidents and learn how early detection of incidents can be crucial to containing threats. Lastly, explore the various steps of a typical incident response plan, focusing on identification, containment, investigation, eradication, recovery, and lessons learned. After completing this course, you will be able to recognize what constitutes a crisis and respond to and manage security incidents.
15 videos | 1h 34m has Assessment available Badge
Information Security Practices: Multi-year InfoSec Planning
There is no easy way to predict the future of information security. There are however strategies leaders can implement to better plan and prepare for future growth, security, and threats. In this course, examine potential information security threats, how complexity makes them challenging to predict and plan for, and the threats that ransomware, cybercrime, and the growing crime-as-a-service (CaaS) community pose. Next, discover how work shortages and voids created by skills gaps can cause major issues and the impact of recent global pandemics. Finally, explore operational technology, application container risks, and the evolving risks posed by artificial intelligence and machine learning. Upon completion, you'll be able to plan for the future as an InfoSec leader.
15 videos | 1h 17m has Assessment available Badge
Information Security: NACs & Gateways
Learners will discover key features of network access control (NAC), the importance of NAC in a network, various NAC elements, authentication, and its implementation, in this 12-video course. Explore the risks and challenges associated with BYOD-which means "bring your own device"-and IoT, which is Internet of Things. You will begin the course by examining the security risks introduced by BYOD and IoT, along with their preventive measures. You will then explore the major challenges with BYOD in an organization. The next tutorial defines NAC and the importance it has in a network. This leads into examining the NAC architecture; the different features of NAC; and the impact of an improperly configured NAC. You will learn about the various NAC elements; recall the best practices of implementing NAC, and identify the key points for creating an effective checklist for NAC security. In the final tutorial, learners will be asked to list the NAC authentication methods.
12 videos | 37m has Assessment available Badge
Information Security: Securing Networking Protocols
Learners can explore the key concept of the common protocols in use, and discover the security issues of the transmission control protocol/Internet protocol (TCP/IP) model and security protocols, in this 10-video course. You will begin by taking a look at the common protocols used in a network, the ports they use, and the type they are and what they do. Next, you will examine some of the security issues of the TCP/IP model at the layer level, of which it has four: application, transport, Internet, and data link. You will also explore the threats, vulnerabilities, and mitigation techniques in network security; identify the types of weak protocols and their replacements; and classify the various types of security protocols. Then learners will continue by examining various ways to use security protocols in different situations; the importance of implementing security protocols. In the final tutorial, learners will explore the security-first mindset and its necessity.
10 videos | 56m has Assessment available Badge
Information Security: Hardened Security Topologies
In this 8-video course, learners will discover the key concepts of different security topologies and the key role they play in network security. Begin with an introduction to security topologies, which define the network design based on security requirements. You will then explore the design goals for security topology, the elements used to ensure that the information is secure, which means that you need the concepts of confidentiality, integrity, and availability (CIA), of information in a proper way, and it needs to be secured. You also need to practice accountability along with CIA concepts. Next, you will examine advantages and disadvantages of different security topologies, which are the Intranet, the Internet, and various other topologies. You will take a look at the impact of integrating cloud topologies, and also delve into the various layers of security in cloud computing. The final tutorial in this course explores the different methods used to harden the components of security topologies.
8 videos | 42m has Assessment available Badge
Debugging Concepts
Debugging is a necessary part of the software development process since there's no such thing as perfect code. Explore the basic concepts of debugging, including why debug, and the types of problems and bugs you may expect to find.
14 videos | 1h 5m has Assessment available Badge
Debugging Tools & Best Practices
Debugging can be time-consuming; however, it is a necessary part of the software development process. Explore some debugging tools available to help you, as well as best practices to follow when debugging.
11 videos | 49m has Assessment available Badge
Introduction to Debugging
Software debugging is a fact of life, but Visual Studio and its various tools make the process a bit easier. Learn the debugging capabilities, and various methods for debugging with Visual Studio 2013.
16 videos | 1h 9m has Assessment available Badge
Software Debugging in Windows
Most software developers will, at some point, develop applications for Microsoft Windows. Examine software debugging in Windows, including Windows debugging tools, Windows memory manager issues, and resource issues.
17 videos | 1h 8m has Assessment available Badge
Debugging in Windows 8
Debugging is a necessary part of the software development cycle. Learn about the debugging tools in Microsoft Windows 8 and how they can help you improve the quality of your code.
6 videos | 28m has Assessment available Badge
Cybersecurity Awareness: Getting Started with Security Foundations
As organizations become more reliant on IT systems to store all kinds of information, facilitate communication among colleagues and customers, and track business-related statistics, information is becoming more precious and its security increasingly crucial and challenging In this course, you'll explore standard information security concepts and the security-related roles within an organization. You'll examine where various security-related responsibilities fall throughout the organization and the importance of solid strategic planning and decision-making when implementing proper information security. You will also investigate the concept of security governance and the activities involved. Finally, you'll delve into the relationship between an organization's overall business objectives and how information security can promote these.
12 videos | 1h 14m has Assessment available Badge
Cybersecurity Awareness: Information Security Fundamentals
With information security a key concern for organizations, it is important to understand the basic concepts of information security and the security concepts that fall within this topic, such as those within the world of cybersecurity. In this course, you'll recall information security fundamentals before examining the broad domains within it. You'll then delve into cybersecurity and explore the various approaches to it. In addition, you'll examine some practical cybersecurity concepts, such as the CIA triad and the security architecture principle. You'll then investigate the actions that expose us to security risks, the roles we play in maintaining or breaching security, and the various security controls that can be implemented to mitigate security-related risks
16 videos | 1h 54m has Assessment available Badge
Cybersecurity Awareness: Key Security Terms & Concepts
Everyone who connects to the Internet is vulnerable to security threats. Managers need to know the types of security threats their organizations are vulnerable to and their potential impact. In this course, you'll explore the key terms used in cybersecurity. You'll examine different types of threats, threat actors, and targets. You'll investigate advanced persistent threats (APTs), insider threats, and uncertainty in relation to cybersecurity, as well as the various types of malware and security threats
17 videos | 2h 20m has Assessment available Badge
Cybersecurity Awareness: Exposure to Security Risks
There are security issues everywhere. Managers must keep abreast of security risks and threats. In this course, you'll identify standard security risks and their origins. You'll also learn about more diverse types of security issues and the potential threats to an organization's security. You'll be given examples from daily life that expose us to security risks. To wrap up, you'll outline effective methods to reduce common security risks that render organizations vulnerable via different channels.
11 videos | 1h 38m has Assessment available Badge
Cloud Security Fundamentals: Basics of Cloud Operations
Learners can build a foundation for upcoming cloud security topics by exploring cloud definitions, roles, deployment models, characteristics, and building block technologies in this 9-video course. In the first tutorial, you will learn what cloud computing is, its definitions, and roles. You will then examine the characteristics of key cloud computing models, including Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (Paas). Learners next take a look at the building blocks of what makes cloud computing tick, which is virtualization technology. Following on from this, you will explore compute building block technologies; storage building block technologies, and networking building block technologies. You will also need to be aware of the different database building block technologies offered by your cloud provider. In the final tutorial in this course, learners will compare common public cloud solution provider (CSP) product offerings. In the concluding exercise, you will need to list four advantages of cloud computing, four common software as a service solutions, and four database building block technologies.
10 videos | 54m has Assessment available Badge
Cloud Security Administration: Hardened Cloud Security
An important concept in cloud security is system and OS hardening, which can aid in reducing software vulnerability and provide data confidentiality and privacy. Hardening protects against exploitation of weaknesses in software, which could be applications, operating systems, or firmware. Vulnerability assessments and using penetration testing to discover issues in code or software can be used to protect the software. In this course, you'll learn about hardening, why it's important to decrease or eliminate security vulnerabilities, and best practices for software and hardware protection.
10 videos | 45m has Assessment available Badge
Defensive Programmer: Defensive Concepts
Explore key defensive programming concepts including the Cert Top 10 practices for secure coding, along with other topics covered in this 9-video course. To begin, take a look at the general defense coding concepts, the basic concepts and principles that permeate defensive programming. The next two-part tutorial concerns CERT top 10 secure coding practices: Part A on the first five CERT top 10 secure coding practices-validate input, Heed compiler warnings, Architect and design for security, keep it simple, and the default deny. Part B covers the last five CERT top 10 secure coding practices-adhere to the principles of least privilege, sanitize data sent to other systems, practice defense in depth, use effective quality assurance techniques, and adopt a secure coding standard. This leads learners into learning how to apply defensive coding; using Open Source Security Testing Methodology Manual concepts for secure testing, and applying the Flaw Hypothesis Method. The final tutorial in this course looks at the role of Six Sigma in producing better quality, secure programming.
9 videos | 43m has Assessment available Badge
Certified in Cybersecurity (CC): Core Security Principles & Risk Management
It is of high importance that organizations operate upon a solid foundation of security principles, concepts, and risk management. It is impossible to reduce security risk until core security and risk management principles are defined. In this course, explore the elements of the confidentiality, integrity, and availability (CIA) triad, along with the essentials of authentication and using non-repudiation services. Next, examine what risk is and the terminology surrounding risk management, threats, and vulnerability. Finally, learn about risk assessment, identification, and treatment and compare qualitative and quantitative risk analysis. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
11 videos | 32m has Assessment available Badge
Certified in Cybersecurity (CC): Security Governance, Policies, & Controls
Security governance is a huge part of overall corporate or organizational governance. The security practitioner must be aware of various governance elements, regulations, laws, standards, policies, and procedures. Begin this course by exploring the elements of governance, including mission charter, leadership, and corporate guidance. Then investigate various laws and regulations like General Data Protection Regulation (GDPR) and HIPAA, standards issued by the International Organization for Standardization and International Electrotechnical Commission (ISO/IEC), and the National Institute of Standards and Technology (NIST), and common policies and standard operating procedures. Next, examine the International Information System Security Certification Consortium (ISC2) code of ethics. Finally, discover security control categories and types. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
10 videos | 25m has Assessment available Badge
Certified in Cybersecurity (CC): Incident Response
Practically anything that occurs in the enterprise can be called an event, but not all events are negative occurrences. It is the problematic events that are managed with the incident response practice. In this course, you will begin by exploring incident terminology and the goal of incident response. Next, discover the phases of the incident response lifecycle: Preparation, Detection and Analysis, Containment, and Post-incident Activities. Finally, you will explore additional incident response topics, including incident response teams, forensics, and problem management. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
10 videos | 28m has Assessment available Badge
Certified in Cybersecurity (CC): Physical Access Controls
Many security practitioners learn about physical security by comparing it to protecting a medieval castle. Defense in Depth (DiD) relies on multiple layers of independent methods of security and must be used with either an outward-in or inward-out approach. Begin this course by exploring fundamental physical security concepts and mechanisms such as privileged access management (PAM) and segregation of duties (SoD). Then you will focus on badge systems, gate/facility entry, and environmental controls design. Next, you will examine biometric authentication, including crime prevention through environmental design (CPTED). Finally, you will learn about various monitoring systems like syslog, NetFlow, security information and event management (SIEM), and security orchestration, automation, and response (SOAR). This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
10 videos | 34m has Assessment available Badge
Certified in Cybersecurity (CC): Logical Access Controls
There is often a blurred line between physical and logical access control, as the systems typically function together. In this course, you will explore the logical aspect of Defense in Depth and security controls. Next, you will examine discretionary access control (DAC) and mandatory access control (MAC). Finally, you will define role-based access control (RBAC), rule-based access control (RuBAC), and attribute-based access control (ABAC) and learn about their differences. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
9 videos | 20m has Assessment available Badge
Certified in Cybersecurity (CC): Networking & Security Infrastructure
Although new security practitioners can come from development, database, or other backgrounds, the majority of security professionals come from a networking background. It is virtually impossible to separate networking knowledge from security expertise. Begin this course by exploring network types, network devices, and device addressing mechanisms. Then you will discover the Open Systems Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) reference models, logical ports, and the TCP handshake. Next, you will focus on transport layer security (TLS) and IP security (IPsec). Finally, you will examine virtual LANs (VLANs) and Wi-Fi fundamentals. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
12 videos | 45m has Assessment available Badge
Certified in Cybersecurity (CC): Present Threats & Network Security Controls
The constant emergence of new security threats, variants, vectors, and technologies is an ongoing challenge to keep up with. In this course, learn about threats, attacks, and threat prevention tools and methods, such as advanced persistent threats (APT) and intrusion detection and intrusion prevention systems. Next, investigate data center security, secure cloud computing, and elements of secure network design, including HVAC and environmental controls, zoning, and VLANs. Finally, explore Zero Trust security initiatives and micro-segmentation, such as network access control (NAC), software-defined networks, and IoT. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
10 videos | 38m has Assessment available Badge
Certified in Cybersecurity (CC): Data Security & System Hardening
For many organizations, data is the most critical asset to be secured. Begin this course by exploring the data life cycle, or the different phases a piece of data goes through, from data creation to data destruction. You will focus on each of the six phases, including create, store, use, share, archive, and destroy. Then, you will learn how to log and monitor security events using modern enterprise and cloud-based solutions. Next, you will investigate encryption, hashing, and digital signing. Finally, you will discover system hardening practices like patch management. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
11 videos | 29m has Assessment available Badge
Certified in Cybersecurity (CC): Security Best Practices & Security Awareness
A mature and successful organization will follow guidance and best practices to better secure all resources. Stakeholders at every level must understand their roles and responsibilities for contributing to a secure environment. In this course, the learner will begin by exploring common security policies, including acceptable use policies (AUPs) and remote access policies. You will then review the processes of configuration and change management. Finally, you will explore security awareness programs and topics, and the security awareness training life cycle. This course prepares learners for the (ISC)2 Certified in Cybersecurity exam.
8 videos | 24m has Assessment available Badge

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