Aspire Journeys
411 Technical Support Specialist Intermediate KSAT Basic NCWF Journey
- 54 Courses | 54h 46m 56s
In this journey, you will explore the skills required to provide technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components.
411 Technical Support Specialist Intermediate
In this track, you will explore the skills required to provide technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components.
- 54 Courses | 54h 46m 56s
COURSES INCLUDED
Managing Programs & File Types in Windows 10
Adjust how programs and devices in Windows 10 react when used. Discover how to associate a file type with a specific program, manage settings for devices, change default programs, and use Task Manager to close an unresponsive application.
5 videos |
19m
Badge
Configuring & Using Peripheral Devices in Windows 10
Let Windows 10 handle your peripheral devices. Discover how to configure and manage audio devices, customize mouse settings and mouse cursor, and use the Windows Ink Workspace for sketches and annotations.
4 videos |
14m
Badge
Microsoft Azure Security Technologies: Data Classification
This 17-video course explores how to organize and secure sensitive data by using data classification, as part of preparations for AZ-500 Microsoft Azure Security Technologies certification exam. First, learners will examine the PCI-DSS (Payment Card Industry Data Security Standard), and laws and regulations of the European Union GDPR (General Data Protection Regulation), and HIPAA (Health Insurance Portability and Accountability Act) to protect data. You will examine how to add tags to Microsoft Azure cloud resources in the Azure portal GUI (graphical user interface), and with PowerShell. Next, learn how DLP (data loss prevention) is used to control sensitive data. You will install AIP (Azure Information Protection) client, and learn to add labels to your data to organize it for security purposes. This course demonstrates how to use AIP in MS Word. You will learn to view protected data statistics. Finally, you will learn how to configure blob lifecycle settings, and blob container policies by using the portal.
17 videos |
53m
Assessment
Badge
CCSP 2022: Operate & Maintain Physical & Logical Cloud Infrastructure
CCSP exam candidates will be expected to have a strong foundation in the continual operations and maintenance of the cloud data center. In this course, you will explore the physical and logical cloud infrastructure from an operations and maintenance perspective, including network security controls, operating system hardening, patch management, and Infrastructure-as-Code (IaC). Then, you will examine hypervisor cluster management, including clustered host and guest OS availability, virtual machine cluster performance, and capacity monitoring. Finally, you will take a look at backup and restore functions of hosts and guests. This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.
8 videos |
27m
Assessment
Badge
CCSP 2022: Operational Controls & Standards
An integral part of a Certified Cloud Security Professional's role is to implement operational controls and standards, like those from Information Technology Infrastructure Library (ITIL) and International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 20000-1. In this course, you will discover common governance processes. Begin by exploring configuration management and change management to ensure accurate information is available and maximize successful service changes. Then, focus on how to keep business functions maintained in the event of a disaster through continuity management. Learn how to protect your organization with a comprehensive information security management plan and how to set clear business-based targets for service performance with service level management strategies. Next, investigate the differences between incident and problem management, and release and deployment management. Finally, examine availability and capacity management to ensure that IT services meet the needs of customers and users. This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.
10 videos |
31m
Assessment
Badge
CCSP 2022: Manage Security Operations
Most large cloud service providers manage their global resources with a regional security operations center (SOC). SOC activities include intelligent security control monitoring, log capture and analysis with SIEM and SOAR systems, incident management, and vulnerability assessments. Through this course, learn how to manage and control security operations. Examine third-party communication management and security operations centers. Next, learn about various intelligent security control monitoring solutions and log capture and analysis. Finally, explore the incident management and vulnerability assessment processes. This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.
7 videos |
28m
Assessment
Badge
CCSP 2022: Legal Requirements, Privacy Issues, & Risk Management in the Cloud
Cloud computing presents a number of unique risks and issues since it routinely crosses many geographic and political boundaries, and international legislation, regulations, and privacy requirements can conflict with one another. In this course, examine the legal and privacy issues that a Certified Cloud Security Professional can expect to face. Begin by investigating conflicting international laws, eDiscovery, and Cloud Security Alliance (CSA) guidance. Then, focus on personal privacy issues related to protected health information (PHI), personally identifiable information (PII), and privacy impact assessments (PIAs), and compare privacy requirements including ISO/IEC 27018, Generally Accepted Privacy Principles (GAPP), and General Data Protection Regulation (GDPR). Finally, explore risk management by assessing risk management programs and studying regulatory transparency requirements, including breach notification, Sarbanes-Oxley (SOX), and GDPR. This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.
10 videos |
25m
Assessment
Badge
CCSP 2022: Cloud Audits, Methodologies, & Contracts
In this final Certified Cloud Security Professional (CCSP) course, the legal, risk and compliance objectives of Domain 6 continue to be explored. Through this course, gain a better understanding of cloud audits, methodologies, and contracts. Begin by exploring audit controls, reports, and their impact. Next, examine the topic of gap analysis and internal information security management systems. Finally, learn about other key concepts, including policies and stakeholder involvement, specialized compliance requirements, the impact of distributed IT, business agreement requirements, vendor management, contract management, and supply-chain management. This is one of a collection of courses that fully prepares the learner for the ISC2 Certified Cloud Security Professional (CCSP) 2022 exam.
10 videos |
26m
Assessment
Badge
CompTIA Cloud+: Cloud Architecture & Models
The cloud has various deployment and service models that can help your organization design and create your very own cloud strategy based on needs. First, you'll learn about the available cloud deployment models such as public, private, hybrid, community, and virtual public clouds, as well as multi-cloud and multitenancy environments. Next, you'll examine cloud service models such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Finally, you'll learn about advanced topics such as the Internet of Things, serverless computing, machine learning, artificial intelligence, and the shared responsibility model. This course is one of a collection of courses that prepares learners for the CompTIA Cloud+ (CV0-003) certification.
12 videos |
1h 10m
Assessment
Badge
Google Professional Cloud Architect: Designing for Google Cloud Compliance
Compliance is a significant concern for many organizations, and many have historically failed to protect data adequately. In this course you will explore how governance has come to protect data, such as health records, through legislation like HIPAA and COPPA. Then, discover how commercial interests have helped bolster financial stability by setting standards of protecting data via certifications like Personally Identifiable Information (PII) and Payment Card Industry Data Security Standard (PCI DSS) that allow customers and businesses to trust you. In addition, there are specific industry certifications that may need to be met depending on the function of the business you run, rather than the data you keep. You will also focus on the need to maintain careful auditing standards for the integrity of any legal disputes that might arise. Finally, you will focus on use cases that you can expect to encounter in an exam environment. This course is one of a collection that prepares learners for the Google Professional Cloud Architect exam.
12 videos |
59m
Assessment
Badge
CRISC 2023: Data Privacy
Data privacy is a foremost concern for most organizations. Compliance with laws and regulations feeds into risk management. In this course, you will discover the characteristics of Personally Identifiable Information (PII) and techniques to prevent sensitive data leakage. Then you will explore data loss prevention (DLP) and learn how to implement DLP using Microsoft Purview. Next, you will examine various data privacy and security standards including International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC) standards, General Data Protection Regulation (GDPR), the Federal Risk and Authorization Management Program (FedRAMP) and the Health Insurance Portability and Accountability Act (HIPAA). Finally, you will focus on the Payment Card Industry Data Security Standard (PCI DSS), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and China's Personal Information Protection Law (PIPL). This course can be used to prepare for the ISACA(r) Certified in Risk and Information Systems Control (CRISC(r)) certification.
12 videos |
1h 7m
Assessment
Badge
CRISC 2023: IT Baselines
Organizations must consider compliance with applicable laws and regulations through the management of security controls. IT systems and on-premises and cloud data can be secured, and compliance achieved using a variety of methods. In this course, explore various cloud provider compliance program details and how to use AWS conformance packs to track configuration compliance in the AWS cloud. Next, discover how security baselines are created and establish a performance baseline on the Windows Server platform and Azure Cloud. Finally, learn how to configure Azure Blueprints for a repeatable and compliant cloud environment and use Azure Policy to check resource configuration compliance. This course can be used to prepare for the ISACA(r) Certified in Risk and Information Systems Control (CRISC(r)) certification.
9 videos |
49m
Assessment
Badge
CRISC 2023: Authentication
Hardening authentication processes makes it more difficult for attackers to compromise accounts. Managing users and groups allows for access to required resources. In this course, you will explore authentication methods, including passwordless login. Then, you will learn how to manage Linux users and groups using the command line and how to enable Secure Shell (SSH) public key authentication. Next, you will manage Windows and cloud users and groups and examine dynamic membership cloud-based groups. Finally, you will configure multi-factor authentication (MFA) for users and explore identity federation. This course can be used to prepare for the ISACA(r) Certified in Risk and Information Systems Control (CRISC(r)) certification.
11 videos |
59m
Assessment
Badge
CRISC 2023: Authorization
Strong authorization settings limit permissions to resources for authenticated entities. Cybersecurity analysts must be aware of how to not only configure resource permissions, but also how to evaluate existing permissions to ensure adherence to the principle of least privilege. In this course, you will discover how authorization is related to, but differs from, authentication. Then, you will explore access control models, such as role-based access control (RBAC) and attribute-based access control (ABAC). Next, you will find out how to manage Linux and Windows file system permissions using the command lines. Finally, you will learn how to configure Windows dynamic access control, work with privileged access management in Linux using sudo, and manage RBAC permissions in the Microsoft Azure cloud. This course can be used to prepare for the ISACA(r) Certified in Risk and Information Systems Control (CRISC(r)) certification.
10 videos |
53m
Assessment
Badge
CRISC 2023: Network Security
Organizations should secure resource access while remaining compliant with relevant laws and regulations. One way to do this is to ensure proper network security controls are in place and reviewed regularly. In this course, learn about the OSI model layers, their relevance to network security controls, and the security aspects of network switching and network access control. Next, explore DHCP and DNS security issues, Wi-Fi authentication methods, and how to harden a DHCP and DNS deployment on Windows Server. Finally, discover the importance of honeypots and honeynets, how to implement a honeypot, how to analyze captured network traffic, and the purpose of an interconnection security agreement. This course can be used to prepare for the ISACA(r) Certified in Risk and Information Systems Control (CRISC(r)) certification.
15 videos |
1h 29m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Network Security Concepts
Cybersecurity policies often require detailed network configuration changes and additions. Technicians must be proficient with the configuration and management of various TCP/IP protocols. In this course, I will start by discussing the Open Systems Interconnection (OSI) model, network switching, and network access control. Next, I'll discuss the TCP/IP protocol suite as well as IPv4 and IPv6 addressing. I will then discuss network routing, dynamic host configuration protocol (DHCP), domain name system (DNS) and Wi-Fi authentication methods. Lastly, I will cover virtual private networks (VPNs), IP Security (IPsec) and network time synchronization. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
14 videos |
1h 29m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Managing Network Settings
Modern IT solutions communicate over various types of networks. Cybersecurity analysts must be able to configure and secure the ways that devices communicate over these networks. In this course, I will begin by creating on-premises and cloud-based virtual networks, followed by managing IP addressing on Linux, Windows, and in the cloud. Next, I will manage routing table entries in the cloud and implement domain name system (DNS) and Dynamic Host Configuration Protocol (DHCP) security. Lastly, I will harden a Wi-Fi router and configure IPsec in Windows. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
11 videos |
59m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Cloud Computing & Cybersecurity
Cloud computing is an integral part of IT solutions for individuals and organizations. A knowledge of how cloud computing services are deployed and managed is a requirement for securing cloud-based resources. In this course, I will start by discussing cloud computing deployment models, such as public and private clouds, followed by discussing various cloud computing service models. Next, I will cover a variety of cloud computing security solutions, and I will deploy Linux and Windows cloud-based virtual machines. I will then deploy a web application in the cloud, cover the Cloud Controls Matrix (CCM) security controls, and work with Microsoft Azure managed identities. Lastly, I will discuss and configure a content delivery network (CDN). This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
12 videos |
1h 10m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Data Security Standards
To remain compliant with relevant data privacy laws and regulations, organizations must have a way of identifying sensitive data and implementing security controls to protect that data. In this course, explore how physical security is related to digital data security, examples of personally identifiable information (PII), and how data loss prevention (DLP) solutions can prevent data exfiltration. Next, learn about common data privacy regulations and standards, including GDPR, HIPAA, and PCI DSS. Finally, discover how to use Amazon Macie and File Server Resource Manager to discover and classify sensitive information and learn about the importance of service level objectives (SLOs) and service level agreements (SLAs). This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
11 videos |
1h 3m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Threat Intelligence Information
Cybersecurity analysts and security tools can reference a variety of threat intelligence sources to keep up to date with the latest threats and mitigations. These can be used to help keep organization security policies as effective as possible. In this course, examine different threat intelligence sources, the common vulnerabilities and exposures (CVEs) website, and the MITRE ATT&CK knowledge base. Next, discover how the OWASP Top 10 can help harden vulnerable web applications, how advanced persistent threats (APTs) are executed, and common ISO/IEC standards. Finally, learn how to analyze CIS benchmark documents, the Common Vulnerability Scoring System (CVSS), common organization security policy structures, and how organizational culture relates to IT security. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
12 videos |
1h 9m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Authentication
Hardening authentication processes makes it more difficult for attackers to compromise accounts. Managing users and groups allows for access to required resources. In this course, you will explore authentication methods, including passwordless login. Then you will learn how to manage Linux users and groups using the command line and how to enable Secure Shell (SSH) public key authentication. Next, you will install and configure a Lightweight Directory Access Protocol (LDAP) server and client, manage Windows and cloud users and groups, and examine dynamic membership cloud-based groups. Finally, you will configure multi-factor authentication (MFA) for AWS users, manage Windows password policies, and discover identity federation. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ (CySA+) exam.
13 videos |
1h 19m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Authorization
Strong authorization settings limit permissions to resources for authenticated entities. Cybersecurity analysts must be aware of how to not only configure resource permissions, but also how to evaluate existing permissions to ensure adherence to the principle of least privilege. In this course, you will discover how authorization is related to, but differs from, authentication. Then you will explore access control models, such as role-based access control (RBAC) and attribute-based access control (ABAC). Next, you will find out how to manage Linux and Windows file system permissions using the command lines. Finally, you will learn how to configure Windows dynamic access control, work with privileged access management in Linux using sudo, and manage RBAC permissions in the Microsoft Azure cloud. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ exam.
9 videos |
52m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Hardening Techniques
Hardening refers to attack surface reduction in IT environments and can be applied to any type of device or software environment, including storage area networks (SANs). Firmware and software patches should be applied to ensure that potential security flaws in code have been addressed. In this course, I will begin by covering hardening techniques for a variety of IT environments, followed by using Microsoft Group Policy to configure security settings for Active Directory domain-joined computers. Next, I will discuss storage area networks and related security considerations. I will then remove the need for virtual machine (VM) public IP addresses by allowing remote access through Microsoft Azure Bastion. I will discuss the importance of applying hardware and software patches. Lastly, I will install and configure a Windows Server Update Services (WSUS) server and deploy updates to Microsoft Azure virtual machines. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ exam.
10 videos |
56m
Assessment
Badge
CompTIA Cybersecurity Analyst+: Secure Coding & Digital Forensics
Security must be included in all phases of IT system and software development designs. Continuous integration and continuous delivery/deployment (CI/CD) integrates development and ongoing management of IT solutions. Cybersecurity analysts must understand IT governance and digital forensics concepts. Begin this course by examining the role of security in the software development life cycle (SDLC). Then you will explore CI/CD and learn how Git is used for file version control. Next, you will discover how the Control Objectives for Information and Related Technologies (COBIT) framework applies to IT governance and you will investigate digital forensics. Finally, you will configure legal hold settings for a cloud storage account and list common digital forensics hardware and software solutions. This course can be used to prepare for the CS0-003: CompTIA Cybersecurity Analyst+ exam.
10 videos |
55m
Assessment
Badge
CompTIA Network+: Well-known Ports & Protocols
In terms of computer networks, protocols are used to provide a required set of rules that enable computers to exchange information. Well-known Internet protocols include Transmission Control Protocol/Internet Protocol, User Datagram Protocol/Internet Protocol, File Transfer Protocol, and Hypertext Transfer Protocol. Ports, by comparison, are used to identify a type of network or specific process. Port numbers, ranging from 0 to 65535, are typically divided into three categories - well-known ports, dynamic ports, and registered ports. In this course, you'll learn about the most commonly-known ports in use on a computer network today. These include File Transfer Protocol, Simple Mail Transfer Protocol, Domain Name System, and Hypertext Transfer Protocol. You'll examine how HTTP uses the reserved port 80 and enables computers to send and receive Web client-based communication and messages from a Web server, including web site pages and data. Next, you'll explore other key ports including, port 25, reserved for Simple Mail Transfer Protocol and how SMTP allows e-mail clients and services to send out e-mails. You'll learn how port 100, reserved for Post Office Protocol v3 and port 143, reserved for Internet Message Access Protocol, allow for e-mail clients to retrieve e-mail messages from a mail server over a TCP/IP connection. Lastly, you'll learn about Secure Sockets Layer and how it can be incorporated into POP3 and IMAP implementations to enable more secure encrypted e-mail communications
23 videos |
2h 39m
Assessment
Badge
CompTIA Network+: Troubleshooting Network Issues
Troubleshooting network connectivity is a complex responsibility that can require various approaches and techniques in order to resolve issues. In this course, you'll learn about using the appropriate network troubleshooting software tools and commands. You'll explore software tools such as Wi-Fi analyzers and port scanners and learn about traditional command line tools and network platform commands. You'll also examine how to troubleshoot common wireless connectivity issues including issues relating to specifications and limitations. Next, you'll learn about common considerations and issues pertaining to wireless connectivity. You'll explore general network troubleshooting best practices as they relate to wired networks. Finally, you'll examine considerations such as routing tables, VLAN assignment, and other common issues. This course is one of a collection of courses that prepares learners for the N10-008: CompTIA Network+ certification exam
23 videos |
2h 44m
Assessment
Badge
CompTIA Security+: Security Policies, Regulations, Standards, & Frameworks
Whether you're an employee or contractor, this CompTIA Security+ SY0-601 course will have something you can use to improve the organizational security at your workplace. You'll start by examining security topics related to the hiring to release process, such as background checks and investigations, non-disclosure agreements, acceptable use policy, and onboarding and offboarding. You'll move on to explore further personnel policies, including job rotation, mandatory vacations, separation of duties, clean desk space, and social media usage. You'll then recognize some useful security awareness practices, such as phishing simulations, computer-based training, role-based training, and diversity training techniques. Finally, you'll identify various business agreements, account types, regulations, and governance, such as GDPR, PCI DSS, CIS, NIST, and ISO. This course is part of a series that prepares the learner for the CompTIA Security+ (SY0-601) exam.
10 videos |
45m
Assessment
Badge
CompTIA Security+: Incident Response, Digital Forensics, & Supporting Investigations
To best support a digital forensic investigation, incident response teams need to be aware of the various incident response plans and processes available to them. In this CompTIA Security+ SYO-601 course, you'll start by exploring various incident response exercises, such as tabletop sessions, walkthroughs, and simulations. Then, you'll outline three fundamental attack frameworks: MITRE, The Diamond Model of Intrusion Analysis, and the Cyber Kill Chain. Next, you'll examine different incident response plans types, including communication plans, disaster recovery plans, business continuity plans, and continuity of operation planning (COOP). You'll then identify key aspects of digital forensics, such as documentation/evidence, acquisition and integrity maintenance, preservation, e-discovery, data recovery, non-repudiation, and strategic intelligence and counterintelligence. Lastly, you'll outline how to utilize appropriate digital forensic data sources to support an investigation.
9 videos |
44m
Assessment
Badge
CompTIA Server+: Server Components
Server technicians are now responsible for both on-premises and cloud-based servers. There are many factors to consider when managing these environments. Learn how to plan for server component configuration and environmental conditions in this thorough course. Explore how servers solve business problems. Examine server firmware components, such as Basic Input Output System (BIOS) settings and its successor, Unified Extensible Firmware Interface (UEFI). Then, practice configuring BIOS settings. Next, examine server form factors that help determine the space needed in an equipment rack. Study the roles that CPU, RAM, buses, and interfaces play in a server environment. Plan server power draw and server room HVAC and fire suppression. And learn how to prevent static charge damage to sensitive electronic components. Upon completion, you'll be able to better plan for specific server environments and requirements. You'll also be more prepared for the CompTIA Server+ SK0-005 certification exam.
14 videos |
1h 25m
Assessment
Badge
CompTIA Server+: File System Security
Today's IT security ecosystem requires strong file system security. This is achieved not only through a robust file system permissions implementation but also controlled network access. Learn how to handle file system security in this mostly hands-on course. First, get a theoretical overview of how file system security works in Windows and Linux environments. Then, practice configuring permissions for network shared folders and setting NTFS file and folder permissions. Next, use the Windows built-in Encrypting File System (EFS) option to encrypt files and folders. Enable disk volume encryption using Microsoft BitLocker. Encrypt files using OpenSSL. Configure Linux file system permissions. And work with file hashing in Windows and Linux. Upon course completion, you'll be able to implement and manage Windows and Linux file system permissions, encryption, and file system hashes. You'll also be more prepared for the CompTIA Server+ SK0-005 certification exam.
13 videos |
1h 18m
Assessment
Badge
CompTIA Server+: Network Communications
Learning the various aspects of network communications hardware and software is vital to anyone working in a server environment. Use this theory and practice-based course to get a grip on configuring virtual networks and virtual network interface cards (NICs). Explore how network communications hardware and software map to the OSI model. Identify different types of communication networks such as LAN and VLAN. Then, learn how network switching and network routing work. Moving on, practice deploying a hypervisor virtual network. Next, practice configuring IP routing in the cloud and virtual network peering. Then, identify various types of NICs and cables. And finally, practice configuring on-premises and cloud-based virtual machine NICs. Upon completion, you'll be able to identify various network models and configure virtual networks and virtual NICs. You'll also be a step closer to being prepared for the CompTIA Server+ SK0-005 certification exam.
12 videos |
1h 12m
Assessment
Badge
CompTIA Server+: Data Privacy & Protection
Data privacy has become engrained in laws and regulations all over the world. Server technicians must take the appropriate steps to secure sensitive data in alignment with applicable laws and regulations. Discover items that constitute personally identifiable information (PII) and protected health information (PHI) and identify common data security standards such as GDPR, HIPPAA, and PCI DSS. Differentiate between various types of malware and discover how the art of deception is practiced through social engineering. Next, examine data loss prevention (DLP) and implement data discovery and classification on-premises and in the cloud. Lastly, examine key storage media destruction techniques. Upon course completion, you'll be able secure data in alignment with applicable laws and regulations. You'll also be more prepared for the CompTIA Server+ SK0-005 certification exam.
11 videos |
1h 3m
Assessment
Badge
Data Access & Governance Policies: Data Classification, Encryption, & Monitoring
Explore how data classification determines which security measures apply to varying classes of data. This 12-video course classifies data into a couple of main categories, internal data and sensitive data. You will learn to classify data by using Microsoft FSRM (File Server Resource Manager), a role service in Windows Server that enables you to manage and classify data stored on file servers. Learners will explore different tools used to safeguard sensitive information, such as data encryption. You will learn how to enable Microsoft BitLocker, a full volume encryption feature included with Microsoft Windows, to encrypt data at rest. An important aspect of data access governance is securing data that is being transmitted over a network, and you will learn to configure a VPN (virtual private network) using Microsoft System Center Configuration Manager. You will learn to configure a Custom Filtered Log View using MS Windows Event Viewer to track user access to a database. Finally, you will learn to audit file access on an MS Windows Server 2016 host.
13 videos |
1h 18m
Assessment
Badge
Authentication & Encryption: Best Practices
In this 14-video course, explore the authentication, authorization, and encryption options that a security architect will need on a day-to-day basis. The focus will be on two fronts-from a network security standpoint including cloud services, and internal solutions in an Agile and DevOps environment. Begin with a look at authentication, authorization, and encryption factors and how they fit together, then look at methods of authentication and best practices. This leads into methods of authorization and access control; the use of encryption methods and best practices in implementing encryption; and key symmetry-differentiating between public and private keys and their ciphers. Examine methods of keeping login and authentication credentials secure; view system authentication and authorization through user account administration in Linux, and handle security policy trade-offs in situations where solutions might not align with policy. Discover Secure Shell (SSH) configuration, and implementing and securing remote access to a system using SSH; create secure certificates and keys using OpenSSL; verify software package authenticity by using OpenSSL, and file encryption and file decryption with OpenSSL.
14 videos |
56m
Assessment
Badge
Security Program Regulatory Integration
In this 12-video course, learners will discover the importance of integrating regulations with organizational security policies. Explore security standards such as General Data Protection Regulation (GDPR); Health Insurance Portability and Accountability (HIPAA); and Federal Information Security Management Act (FISMA), as well as the International Organization for Standardization (ISO), and National Institute of Standard and Technology (NIST). To begin, determine how to establish the importance of building regulatory compliance into a company's IT security program. You will then examine Personally Identifiable Information (PII), and Protected Health Information (PHI). This leads into the subject of Payment Card Industry Data Security Standard (PCI DSS), and what it entails. You will learn how HIPAA protects medical information; how GDPR protects European Union citizen data, and how the Gramm-Leach-Bliley Act (GLBA), applies to financial institutions. You will also identify how FISMA strives to protect sensitive US Government information, and recognize both NIST and ISO security standards. To conclude the course, you will discover how the Sarbanes-Oxley Act (SOX), requires organizational financial transparency.
12 videos |
38m
Assessment
Badge
Mitigating Security Risks: Cyber Security Risks
Effective cybersecurity risk management requires intricate knowledge of day-to-day IT security risks, network vulnerabilities, and cyber attacks. In this course, you'll detail several cybersecurity breaches and how best to prevent each one. You'll start with a general overview of what comprises security risks before categorizing different types into information, cloud, and data-related risks. Next, you'll explore cybercrime methods, the motivations behind them, and the security gaps that invite them in. You'll then use real-life examples to detail some commonplace cyberattacks and crimes. Moving on, you'll investigate what's meant by malware and outline best practices to manage worms, viruses, logic bombs, trojans, and rootkits. You'll also learn how to safeguard against malware, spyware, ransomware, adware, phishing, zero-day vulnerabilities, DoS, and backdoor attacks. By the end of the course, you'll be able to outline guidelines and best practices for securing against the most prevalent types of cybercrimes.
13 videos |
1h 16m
Assessment
Badge
Cloud Security Administration: Infrastructure Planning
Cloud infrastructure consists of the physical location of the cloud data center. Depending on the data center location, there are different risks that are taken by the service provider and different methods used to tackle security issues. A secure cloud is created by using open source software and creating a technical support pool. Additionally, basic security concepts like protecting data in motion and in rest using encryption can be employed so that clients can only see their data. In this course, you'll learn about baselining cloud infrastructure, different components like hardware and software, and challenges faced in cloud environments.
13 videos |
55m
Assessment
Badge
Cloud Security Administration: Continuous Operational Improvement
"To manage, operate, and maintain the cloud environment, proper procedures have to be in place. In this course, you'll learn about design concepts and the various models that can be used for operational improvements. You'll then move to on learn about how to create a management plan, ITSM operation management, risk management, and stakeholder communication. "
11 videos |
1h 26m
Assessment
Badge
Planning Measures: Incident Response Planning
This 8-video course explores how to build an effective incident response plan, including creation of response policies, plans, procedures, and teams. In this course, you will examine the process to recover from security related incidents such as malware, data leakage, or stolen equipment. You will also review what to implement for security controls to prevent attacks against confidentiality, integrity, and availability of company assets. Learners observe how to create an incident response plan and the steps for creating incident response policies, plans, and procedures. You will learn the six phases necessary to build an incident response plan, and the job roles for each member of the team. You will examine who should be part of the CSIRT (computer security incident response team). Next, examine the different roles that make up a computer security incident response team, their purposes, and the elements of an incident response policy. Finally, this course uses a real-world case study to demonstrate how to implement the incident response plan.
8 videos |
33m
Assessment
Badge
Policy & Governance: Incident Response
Learners can explore the creation, adoption, and use of an IRP (Incident Response Plan) in this 14-video course, which examines the purpose and objectives of an IPR, and how it incorporates the objectives of an organization. You will learn how to draft an IRP, and examine the six stages of incident response: preparation, identification, containment, eradication, recovery, and lessons learned. Next, you will examine several tools that are available for incident response strategies, including Sleuth Kit, Metasploit, Websense, and FireEye Security Orchestrator. You will explore the different types of CSIRTs (Computer Security Incident Response Teams), team roles, their purpose, and the benefits of an outsourced team. This course demonstrates an incident team response with two hypothetical scenarios. You will learn about compliance and regulatory requirements, and will examine the international standard, ISO 27001. You will examine governance policy to direct and control IT security. Finally, you will learn to use governance polices to create incident response policies, and you will learn the elements and best practices for creating a plan.
14 videos |
1h 9m
Assessment
Badge
CISM 2022: Information Security Governance
The best way to improve the enterprise security stance is to align IT security solutions with business objectives. In this course, you will consider how information security must align with business strategies. You will explore the business model for information security and review the importance of identifying and classifying assets critical to a business. Next, you will learn about supply chain security, personnel management, and the components of an information security program. You will discover the relationship between service-level agreements (SLAs) and organizational objectives and discuss the relevance of change and configuration management. Then, consider how to develop organizational security policies. Lastly, explore expense types, chain of custody, organizational culture, and how the Control Objectives for Information Technologies (COBIT) framework applies to IT governance. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
16 videos |
1h 40m
Assessment
Badge
CISM 2022: Managing Risk
Residual risk remains after security controls are put in place to mitigate the impact of threats. The organizational appetite for risk determines what level of residual risk is acceptable. In this course, you will explore how risk management improves business operations by minimizing the impact of realized threats. You will learn how to calculate the cost of mitigating risk compared to the value of the protected asset and determine the cost-benefit analysis and return on investment when implementing security controls. Next, discover the importance of risk assessments, especially where there are changes to some aspect of the business or a specific business process. You will then explore how various risk approaches, such as risk acceptance, avoidance, transfer, and reduction, apply to an organization's tolerance of residual risk. Lastly, discover how risk heat maps are an effective method for communicating various degrees of risk. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
9 videos |
49m
Assessment
Badge
CISM 2022: Security Standards
Global and local security standards, including laws and regulations, are an important input to determine how enterprises deploy and manage security controls. In this course, you will learn how the European Union's General Data Protection Regulation (GDPR) data privacy legislation applies to any organization world-wide handling private EU citizen data. Next, you will explore various International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) standards for proper data governance, followed by American data privacy and cloud security standards such as Health Insurance Portability and Accountability Act (HIPAA) and Federal Risk and Authorization Management Program (FedRamp). Discover how to secure cardholder data as related to Payment Card Industry Data Security Standard (PCI DSS) international security standards and review other data privacy legislation including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and China's Personal Information Protection Law (PIPL). Lastly, explore the importance of securing cloud service usage in alignment with the Cloud Controls Matrix (CCM). This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
10 videos |
53m
Assessment
Badge
CISM 2022: Data Privacy
Enterprises must comply with relevant laws and regulations related to data privacy. This requires recognizing applicable laws and regulations and implementing the appropriate security controls. In this course, you will explore examples of personally identifiable information (PII) and protected health information (PHI) and learn about data residency implications related to the physical storage location of sensitive data. Next, learn how to reduce the possibility of data exfiltration through data loss protection policies and how to discover and classify data using Amazon Macie and Microsoft Purview governance. Then you will learn to configure data classification on the Microsoft Windows server platform and tag cloud resources for classification purposes. Lastly, explore how to configure Microsoft Azure storage account encryption using a customer-managed key. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
10 videos |
56m
Assessment
Badge
CISM 2022: Assessing Risk
Assessing risk is a crucial activity that enables organizations to evaluate risk exposure for business processes and assets. In this course, you will begin by exploring how to conduct vulnerability assessments and how the results can shed light on security control deficiencies. Next, you will learn how to perform a network vulnerability assessment and review the results, followed by scanning a web application for web app-specific vulnerabilities. You will discover how to conduct a gap analysis to determine the current security posture compared to a desired security posture. Then, you will explore the important aspects of when and how to run penetration tests. Lastly, you will see how to configure Microsoft Azure Policy assignments to determine cloud resource configuration compliance. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
8 videos |
45m
Assessment
Badge
CISM 2022: Implementing Access Control
Authorization allows limited access to resources only after successful authentication. Resources can include IT services such as applications, databases, files, and folders, among others. In this course, explore the role authorization plays in allowing resource access and the various access control models used to ensure least privilege. Next, learn how to configure ABAC through Microsoft Dynamic Access Control, create an Azure dynamic group in the cloud, and use RBAC to grant permissions to Azure cloud resources. Finally, discover how to manage permissions for Windows and Linux-based file systems, handle Windows NTFS file system auditing, and configure Microsoft Active Directory delegated administration. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
11 videos |
1h 2m
Assessment
Badge
CISM 2022: IT Service & Data Availability
Ensuring IT service and data high availability can reduce downtime and increase business productivity. The configurations put in place to achieve high availability align with standard business continuity requirements. In this course, you will discover the importance of high availability as it relates to business objectives. Begin by exploring load balancing as a method of optimizing application performance and availability. Next, you will learn how to deploy a cloud-based application load balancing solution. Examine various backup types such as differential and incremental, in order to adhere to the Recovery Point Objective (RPO). Then configure backup for Windows Server and for Microsoft Azure resources and find out how redundant array of inexpensive disks (RAID) levels apply to data availability and resiliency to disk failures. Finally, configure software RAID on the Windows and Linux platforms and enable availability in the cloud by enabling storage account and virtual machine replication. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
13 videos |
1h 16m
Assessment
Badge
CISM 2022: Common Network Security Threats
Some security controls are very specific to the threat that they address. Information security managers must be well versed in common network security threats in order to minimize the impact of realized threats on business processes. In this course, you will start by exploring various types of threat actors and their motivation for attacking networks. You will review industry standards related to categorizing threats, including common vulnerabilities and exposures (CVEs), the MITRE ATT&CK knowledge base, and the OWASP Top 10 web application security attacks. Next, you will learn how bug bounties are paid by companies to ensure the utmost in security for their products, which can influence customer choices. You will discover how various types of network attacks are executed including Wi-Fi attacks, SYN flood attacks, buffer overflow attacks, advanced persistent threats (APTs), and distributed denial-of-service (DDoS) attacks. Lastly, you will see how VPN anonymizer solutions and the Tor web browser can be used for anonymous network connectivity for legitimate as well as illegal purposes. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
13 videos |
1h 14m
Assessment
Badge
CISM 2022: Common Network Security Attacks
Security technicians can benefit significantly by executing network security attacks in a controlled environment. This allows for an in-depth periodic review of security control efficacy related to IT networks. In this course, you will discover how networks can be scanned by attackers seeking potentially vulnerable services using free tools such as Nmap. You will then explore how attackers can compromise a user web browser, how SQL injection attacks can reveal more information than intended by the app designer, and how to configure a reverse shell where the compromised station reaches out to the attacker station, often defeating standard firewall rule sets. Next, you will learn how to spoof network traffic and execute a distributed denial-of-service (DDoS) attack. Lastly, you will discover how to brute force a Windows remote desktop protocol (RDP) connection to gain access to a Windows host. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
9 videos |
49m
Assessment
Badge
CISM 2022: Cloud Computing & Coding
The use of cloud services is a form of outsourcing of IT service which also introduces an element of risk. Software developers can use on-premises as well as cloud-based services to create, test, and deploy software solutions. In this course, you will explore cloud deployment models including public, private, hybrid, and community clouds. You will then cover cloud computing service models, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), including where the security responsibility lies in each model. Next, you will explore various cloud-based security controls addressing a wide variety of cloud computing security needs. You will discover how to deploy a repeatable compliant cloud-based sandbox environment using Microsoft Azure Blueprints. Next, explore how security must be included in each software development life cycle (SDLC) phase as opposed to post-implementation. Finally, discover the importance of secure coding practices and how security must integrate with software development, testing, deployment, and patching. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
9 videos |
49m
Assessment
Badge
CISM 2022: Data Protection with Cryptography
Cryptography provides solutions for ensuring data privacy and integrity. Various firmware and software solutions protect data in transit and data at rest. In this course, you will explore the CIA security triad and how it relates to the organization's security program. You will then review various cryptography solutions and discuss data integrity to assure that tampering has not occurred. Next, you will learn how Hardware Security Module (HSM) appliances and Trusted Platform Module (TPM) firmware provide cryptographic services. You will see how Transport Layer Security (TLS) supersedes the deprecated Secure Sockets Layer (SSL) network security protocol suite followed by discussing virtual private network (VPN) encrypted network tunnels, and the IP Security (IPsec) network security protocol suite. Lastly, you will explore the PKI hierarchy and how public key infrastructure (PKI) certificates are used for digital security throughout the certificate life cycle. This course can be used to prepare for the Certified Information Security Manager (CISM) exam.
12 videos |
1h 5m
Assessment
Badge
SSCP 2021: Authentication & Trust Architectures
As a security professional, you'll likely have been exposed to the concept of origin authentication. However, in today's modern environment of mobile devices, the Internet of Things, and embedded systems, more robust authentication, authorization, and identity management methods are imperative. Use this course to comprehend how single and multi-factor authentication, single sign-on (SSO), device authentication, and federated access work. Examine the use of trust relationships between domains and what's meant by Zero Trust. And distinguish between various internetwork connections such as the Internet, intranets, and extranets. Upon course completion, you'll be able to detail how and why these authentication mechanisms and trust architectures are used. You'll also be one step closer to being prepared to take the (ISC)² Systems Security Certified Practitioner (SSCP) 2021 exam.
7 videos |
33m
Assessment
Badge
SSCP 2021: Incident Response & Forensics
Unprecedented events such as the Y2K bug and terrorist attacks, along with increasing cybercrime pervasiveness and sophistication, have meant that since the early 2000s, a security team's ability to recover from a disaster has moved from a bonus to non-negotiable. There are several phases to incident response, from preparation to forensic investigations and beyond. A competent security professional needs to know all of them. Use this course to learn what's involved in the incident response lifecycle phases of preparation, detection, analysis, escalation, containment, eradication, recovery, and lessons learned. As you advance, explore essential aspects of cyber forensic investigations, such as handling evidence and reporting. Upon completion, you'll know the multiple facets of incident response and cyber forensics. You'll also be further prepared to sit the (ISC)² Systems Security Certified Practitioner (SSCP) 2021 exam.
9 videos |
36m
Assessment
Badge
SSCP 2021: Fundamental Networking Concepts
Historically speaking, the vast majority of security practitioners, technicians, engineers, and architects come from the field of local and wide area networking. This factor, as well as the importance of protecting data-in-transit, makes networking a critical knowledge area. Use this course to get to grips with several networking concepts and methodologies. Learn to distinguish between the OSI and TCP/IP reference models. Explore network topologies, relationships, and media types. See what's meant by software-defined networking (SDN), Remote Authentication Dial-In User Service (RADIUS), and terminal access controller access-control system plus (TACACS+), among other terms. Examine commonly used ports and protocols. And look into remote access connectivity and virtual private networks (VPNs). Upon course completion, you'll be familiar with several fundamental networking concepts and network access control methodologies. You'll also be further prepared for the (ISC)² Systems Security Certified Practitioner (SSCP) 2021 exam.
9 videos |
50m
Assessment
Badge
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.YOU MIGHT ALSO LIKE
Rating 5.0 of 1 users
(1)
Rating 5.0 of 1 users
(1)
Rating 5.0 of 1 users
(1)