How Vistra Fueled a 586 Percent Increase in Learning Hours

Vistra, a leading international corporate service provider, needed to build a strong learning culture. The company’s 5,500 learners were eager to progress in their careers by building new skills for today and tomorrow. In the post-COVID era, they particularly wanted to embrace hybrid learning.

“Our organization is packed with really hungry learners who want to seize their learning opportunities,” says Gavin Book, Global Head of Learning at Vistra.

Vistra already had a partnership with Skillsoft prior to a reorganization of the Global Talent Team. The new team set out to foster and build a learning culture and harness Percipio, Skillsoft’s AI-powered learning platform, to drive and deliver cutting edge modern learning content through a custom-branded Vistra Skills Portal. Despite their colleagues’ apparent desires for professional development, learners underutilized Skillsoft Percipio, with usage typically hovering around 10 monthly learning hours or less.

The challenge, according to Gavin, was three-fold:

1. Engage: We needed to engage with learners to help them comprehend the learning opportunities available.
2. Build: We needed to build awareness across the organization of how people could learn at Vistra, reach their goals, and unleash their potential.
3. Enable: We needed to help the organization understand how the learning platform could enable them to deliver learning projects aligned with the strategic needs of the business.

As a result, the business and its employees weren’t seizing the development opportunities they craved. Vistra wanted to ensure that worldwide, all colleagues were able to build and grow the up-to date skills that are needed to ensure they serviced their geographically diverse customer base. Colleagues weren’t just missing out on chances to grow personally — they were potentially missing out on critical skills and competencies they needed to successfully serve Vistra’s clients.

Vistra, a leading international corporate service provider, needed to build a strong learning culture. The company’s 5,500 learners were eager to progress in their careers by building new skills for today and tomorrow. In the post-COVID era, they particularly wanted to embrace hybrid learning.

“Our organization is packed with really hungry learners who want to seize their learning opportunities,” says Gavin Book, Global Head of Learning at Vistra.

Vistra already had a partnership with Skillsoft prior to a reorganization of the Global Talent Team. The new team set out to foster and build a learning culture and harness Percipio, Skillsoft’s AI-powered learning platform, to drive and deliver cutting edge modern learning content through a custom-branded Vistra Skills Portal. Despite their colleagues’ apparent desires for professional development, learners underutilized Skillsoft Percipio, with usage typically hovering around 10 monthly learning hours or less.

The challenge, according to Gavin, was three-fold:

1. Engage: We needed to engage with learners to help them comprehend the learning opportunities available.
2. Build: We needed to build awareness across the organization of how people could learn at Vistra, reach their goals, and unleash their potential.
3. Enable: We needed to help the organization understand how the learning platform could enable them to deliver learning projects aligned with the strategic needs of the business.

As a result, the business and its employees weren’t seizing the development opportunities they craved. Vistra wanted to ensure that worldwide, all colleagues were able to build and grow the up-to date skills that are needed to ensure they serviced their geographically diverse customer base. Colleagues weren’t just missing out on chances to grow personally — they were potentially missing out on critical skills and competencies they needed to successfully serve Vistra’s clients.