Using private messaging & call tools in Microsoft Teams 2021
Microsoft Teams 2021
| Intermediate
- 12 videos | 46m 9s
- Includes Assessment
- Earns a Badge
- CPE
Apart from conversing in channels, Microsoft Teams allows you to communicate privately with your colleagues in multiple ways. In this course, you will see how to send private messages to one or several people, as a group. All these messages and conversations can be easily managed. Along with messages, you will also see how to make audio and video calls. During these calls, you will be able to share content, use subtitles and even change your background. Finally, if your colleague is not available, learn how to leave a voicemail message.
WHAT YOU WILL LEARN
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Discover the key concepts in the microsoft teams: using private messaging and call tools course
Write and receive messages through the chat
Create and manage a group discussion
Manage messages in teams
Manage conversations in teams
Make and receive audio calls -
Make and receive video calls
Use background effects and subtitles
Make a group call
Share a desktop, window, or presentation
Use call options
Use voicemail
IN THIS COURSE
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54sThis video outlines the key content covered in the Microsoft Teams: Using private messaging and call tools course, including how to send and manage your private messages, making an audio and video call, and how to use the call options. FREE ACCESS
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4m 46sIn addition to conversations on a channel, you can use the private chat option to talk one-to-one with your colleagues. In this video, you will discover the Chat interface in order to send and receive private messages. FREE ACCESS
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3. Creating a group discussion in Microsoft Teams 20213m 32sGroup chats allow you to communicate with several people, but in a more private way than in a channel. In this video, you will see how to start a group conversation, how to add and remove people from it and how to manage the group. FREE ACCESS
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4. Managing your messages in Microsoft Teams 20214m 43sWhen you send a private message via the Chat tab, you can save it if you want to come back to it. It's also possible to mark a message as unread and even delete your own messages. FREE ACCESS
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5. Managing your conversations in Microsoft Teams 20213m 20sNow that you have discovered how to create individual and group chats, it is useful to know how to manage them. For example, you can pin important chats and hide chats that you don't need in your list, to help keep your chats pane organized and decluttered. FREE ACCESS
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6. Making an audio call in Microsoft Teams 20214m 13sIn Microsoft Teams, you can quickly start audio calls. Making calls can help you connect and speak to other users when you’re both online. In this video, you'll see how to make and receive calls. FREE ACCESS
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7. Making a video call in Microsoft Teams 20213m 36sIt's a good idea to activate your webcam and use video options during a call to make it more dynamic. For example, you can pick up on visual cues to help find the right time to speak. In this video, you will see how to activate and deactivate video options. FREE ACCESS
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8. Using background effects and subtitles in Microsoft Teams 20213m 36sMicrosoft Teams allows you to blur or to change your background. You can even select a specific background from your computer, such as your company logo for example. And to make your video more accessible, learn how to display subtitles. FREE ACCESS
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9. Making a group call in Microsoft Teams 20214m 53sIt is important to know how to start or join a group call in Microsoft Teams. These calls can happen in a group chat from the private messaging tab. You will also see how to invite more participants to the call. FREE ACCESS
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10. Sharing content in Microsoft Teams 20214m 57sIn Microsoft Teams, you can share your screen when you are communicating with your contacts. In this video, you will see how to make your screen, a presentation, or a window visible for the attendees. FREE ACCESS
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11. Using call options in Microsoft Teams 20214m 53sYou can further manage your Microsoft Team calls by seeing how to use the hold and transfer feature. In this video, you will also see how to manage your call history and how to add a contact to your speed dial list, so you can contact them quickly. FREE ACCESS
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12. Using voicemail in Microsoft Teams 20212m 47sIn Microsoft Teams you can leave a voicemail message for an unavailable contact and you can receive voice messages from others. In this video, you are going to learn how to use the voicemail options. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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