Using messaging & call tools in Teams 2023

IN THIS COURSE

• 1.  Overview: Using messaging & call tools in Teams 2023
  45s
  This video outlines the key content covered in the Using messaging & call tools in Teams 2023 course, including how to manage your conversations and notifications as well as make a group call. FREE ACCESS
• 2.  Managing conversations in Teams 2023
  3m 44s
  In this video, you'll learn how to manage conversations. For example, you can pin important conversations to the top of the list pane for easier access or mark them as unread. If you no longer participate in a conversation but don’t want to delete it, it's possible to hide it. FREE ACCESS
• 3.  Using mentions in Teams 2023
  3m 49s
  In Microsoft Teams, you can use mentions to get the attention of another user. This is especially useful if you have a busy channel with many messages. Being able to @mention a user will direct the message specifically to them. When you’re @mentioned, you’ll also receive an activity notification, allowing efficient and effective communication. See how to mention individuals, channels & teams in Teams 2023. FREE ACCESS
• 4.  Making a group call in Teams 2023
  4m 17s
  Once you’ve created a group in Microsoft Teams, you can then start collaborating with the group in various ways. Teams 2023 allows you to easily start or join a call from a group chat. From the group call interface, you can also manage the participants by muting them, spotlighting their video preview, or you can remove them from the meeting. In this video, learn how to make a group call in Teams 2023. FREE ACCESS
• 5.  Sharing content in Teams 2023
  4m 57s
  Sharing content in Microsoft Teams has never been easier. Whether you’re doing a slideshow presentation, want to share a website, or demonstrate something on your screen, you can do this during a call. In this video, explore the various ways you can share content in Teams 2023. FREE ACCESS
• 6.  Using call options in Teams 2023
  4m 40s
  In Microsoft Teams, you have a number of different call options available from the call interface. For example, you can access a dial pad to make a call to a phone number, and you have the option to put a call on hold and transfer it to another contact. From the Calls tab, you can also manage your call history. In this video, learn to use the call options in Teams 2023. FREE ACCESS
• 7.  Using voicemail in Teams 2023
  4m 38s
  In Microsoft Teams, you can leave a voicemail message for an unavailable contact. If someone calls you when you’re unavailable to answer, they can leave you a voicemail that you can check later. From the voicemail list, you’ll find the voicemail recording and a transcript of it. From Teams, you can also configure your voicemail settings and record your own voicemail greeting. In this video, see how to use voicemail in Teams 2023. FREE ACCESS
• 8.  Configuring the settings in Teams 2023
  4m 41s
  Make Microsoft Teams work best for you by configuring the application's general settings. Change the app’s theme and chat density to make it more personal to you. In this video, see how to configure the general settings in Teams 2023. FREE ACCESS
• 9.  Viewing notifications in Teams 2023
  3m 58s
  Depending on your settings, when a user sends you a message or there’s activity within one of your teams, you’ll receive a notification about it. Microsoft Teams can notify you in various ways, such as via the desktop, the activity tab, and your Outlook email. Learn how to view your feed notifications and filter them. Also see how to navigate to Microsoft Teams activity from an Outlook email message. In this video, see how to view your notifications in Teams 2023. FREE ACCESS
• 10.  Managing notifications in Teams 2023
  4m 58s
  In Microsoft Teams, you can change the way you access, receive, and manage notifications. Decide how, when, and where your notifications appear. Also, see how to configure custom notification settings for chat, and meetings. In this video, learn to manage your notifications in Teams 2023. FREE ACCESS