The Art and Science of Communication

Everyone
  • 6 videos | 15m 21s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.5 of 11870 users Rating 4.5 of 11870 users (11870)
There is a science behind communication, including how we react neuro-physiologically to others - through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. In this course, you'll learn about the art and science of communication. You'll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You'll also learn the basic principles of assertive communication that is positive and not aggressive.

WHAT YOU WILL LEARN

  • Identify situations that benefit from sharing communication responsibility
    Recognize behaviors that promote making connections with people
    Identify ways to show interest when communicating with others
  • Categorize questions that help to strengthen a communication connection
    Identify the basic principles of assertive communication

IN THIS COURSE

  • 39s
  • 2m 23s
  • Locked
    3.  Making Connections by Communicating from the Brain
    3m 12s
    Discover how to recognize behaviors that promote connecting with people. FREE ACCESS
  • Locked
    4.  Enhance a Connection by Showing Interest
    2m 36s
    In this video, you will learn how to identify ways to show interest when communicating with others. FREE ACCESS
  • Locked
    5.  Strengthen a Connection by Asking Questions
    2m 53s
    During this video, you will learn how to categorize questions that help you to strengthen a communication connection. FREE ACCESS
  • Locked
    6.  Communicate Assertively without Being Aggressive
    3m 39s
    In this video, you will learn how to identify the basic principles of assertive communication. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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