Technical Program Management: Stakeholder Collaboration & Communication

Program Management    |    Intermediate
  • 13 videos | 1h 14m 59s
  • Includes Assessment
  • Earns a Badge
Rating 4.4 of 5 users Rating 4.4 of 5 users (5)
Technical program management requires strong stakeholder collaboration and communication. Because of the unique challenge of relaying technical concepts to non-technical stakeholders, Technical Program Managers (TPMs) must possess a distinct set of skills and competencies. In this course, you will discover the role of the TPM in stakeholder communications. Then you will learn how to identify stakeholders, establish a stakeholder communication plan, and describe Agile fundamentals to stakeholders. Next, you will focus on the importance of transparency, find out how to collect requirements and outline clear expectations, and examine stakeholder collaboration and engagement. Finally, you will explore feedback loops and retrospectives and investigate perspectives of change and reprioritization of requirements. After completing the course, you will be able to analyze complex stakeholder needs, facilitate ongoing stakeholder engagement, and apply communication and collaboration skills in a technical program.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Identify key stakeholders of technical programs
    Recognize the tpm role in stakeholder communications
    Establish a stakeholder communication plan
    Describe agile fundamentals to stakeholders
    Prioritize transparency in technical programs
    Collect requirements from and outline clear expectations with program stakeholders
  • Describe stakeholder collaboration and engagement in technical programs
    Recognize the use of feedback loops and retrospectives in technical programs
    Reprioritize changing requirements in technical programs
    Analyze complex stakeholder needs in technical programs
    Facilitate ongoing stakeholder engagement in technical programs
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 40s
    In this video, we will discover the key concepts covered in this course. FREE ACCESS
  • 8m 37s
    After completing this video, you will be able to identify key stakeholders of technical programs. FREE ACCESS
  • Locked
    3.  The Technical Program Manager (TPM) Role in Stakeholder Communications
    5m 59s
    Upon completion of this video, you will be able to recognize the TPM role in stakeholder communications. FREE ACCESS
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    4.  Establishing a Stakeholder Communication Plan
    8m 21s
    During this video, you will learn how to establish a stakeholder communication plan. FREE ACCESS
  • Locked
    5.  Describing Agile Fundamentals to Stakeholders
    4m 53s
    Upon completion of this video, you will be able to describe Agile fundamentals to stakeholders. FREE ACCESS
  • Locked
    6.  Prioritization of Transparency in Technical Programs
    8m 2s
    Find out how to prioritize transparency in technical programs. FREE ACCESS
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    7.  Requirements Collection in Technical Programs
    7m 54s
    In this video, discover how to collect requirements from and outline clear expectations with program stakeholders. FREE ACCESS
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    8.  Stakeholder Collaboration and Engagement in Technical Programs
    6m 13s
    After completing this video, you will be able to describe stakeholder collaboration and engagement in technical programs. FREE ACCESS
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    9.  Feedback Loops and Retrospectives in Technical Programs
    6m 36s
    Upon completion of this video, you will be able to recognize the use of feedback loops and retrospectives in technical programs. FREE ACCESS
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    10.  Change and Reprioritization of Requirements in Technical Programs
    4m 15s
    Learn how to reprioritize changing requirements in technical programs. FREE ACCESS
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    11.  Complex Stakeholder Needs in Technical Programs
    7m 41s
    During this video, you will learn how to analyze complex stakeholder needs in technical programs. FREE ACCESS
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    12.  Stakeholder Engagement Facilitation in Technical Programs
    4m 51s
    In this video, discover how to facilitate ongoing stakeholder engagement in technical programs. FREE ACCESS
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    13.  Course Summary
    58s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

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