Polishing Your Feedback Skills
Intermediate, everyone
- 8 videos | 23m 4s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
The ability to give genuinely constructive feedback is vital in the workplace. If you're a manager and are responsible for developing others, you'll likely have to inform employees if their performance doesn't meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships. In this course, you'll learn how to plan a feedback session and how to give feedback in a positive manner. You'll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.
WHAT YOU WILL LEARN
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Identify how to correctly prepare to give feedback
Recognize when it's appropriate to give feedback
Identify the best practices for giving feedback in a positive way
Recognize how to manage negative reactions to feedback -
Recognize guidelines for providing appropriate feedback at different levels of the organization
Identify best practices for dealing with nervousness about giving feedback
Reflect on what you've learned
IN THIS COURSE
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43sIn this course, you'll learn how to prepare for a feedback session, when and how to give feedback in a positive way, and how to handle any negative reactions. You'll also discover what to consider when giving feedback to a peer or boss, and how to manage your own nervousness. FREE ACCESS
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3m 23sDuring this video, you will discover how to identify how to correctly prepare to give feedback. FREE ACCESS
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3. Finding the Right Time to Give Feedback3m 37sFor feedback to be effective, you have to provide it for the right reasons and at the right time. The right time depends on the type of feedback you're delivering. Based on its purpose, there are two main kinds of feedback; corrective and motivational. FREE ACCESS
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4. Delivering Feedback in a Positive Way3m 37sFeedback is a powerful tool for professional development if it's delivered in a positive way. If designed to motivate, it encourages improvement and kindles the desire to continue doing a great job. So how do you do that? By being positive. In this video, you will learn strategies for delivering feedback in a positive way. FREE ACCESS
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5. Dealing with Feedback That's Not Well Received3m 34sFeedback is important, but not everyone is open to receiving it. Some people interpret all feedback, no matter how positively delivered, as a criticism or attack. In this video, you will learn techniques for handling feedback that's not well received. FREE ACCESS
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6. Feedback at Different Organizational Levels3m 33sIn this video, you will learn how to provide feedback at different organizational levels. FREE ACCESS
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7. Managing Nervousness about Giving Feedback3m 44sIt's natural to be a bit nervous before delivering feedback. If you don't get the upper hand over your nerves it can prevent you from delivering your feedback in the right way or at the right time. So how can you conquer your anxiety and make sure your feedback is productive? In this video, you will learn how to distinguish between constructive feedback and destructive criticism. You will also discover how to be aware of your physical state as you initiate feedback. FREE ACCESS
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8. The Art of Feedback: Let's Review52sBefore giving feedback, you should take steps to prepare for your feedback session. In this video, you'll review the key concepts covered in the course "The Art of Feedback." FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
