Overcoming Barriers to Effective Listening

Everyone
  • 6 videos | 22m 49s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.8 of 26 users Rating 4.8 of 26 users (26)
Barriers to effective listening are present at every stage of the listening process. There are several factors that present these barriers, including emotions, noise, uninteresting conversations, or unwanted distractions. In this course, you'll learn to recognize how good listening habits can increase your effectiveness in the workplace and what listening tendencies interfere with effective communication. You'll also learn to recognize strategies for maintaining focus while listening and identify ways to effectively listen when your emotions have been activated.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize the benefits of good listening habits in improving your performance in the workplace
    Identify barriers that interfere with effective communication
  • Recognize strategies for maintaining focus while listening
    Identify ways to effectively listen when your emotions are actively engaged
    Reflect on what you've learned

IN THIS COURSE

  • 1m 34s
    Barriers to effective listening are all around you, at every stage of the process. There are a myriad of unwanted distractions – even your own emotional responses. In this video, you'll learn about the key concepts to be covered in this course, including the benefits of good listening habits, the barriers to achieving them, and methods for overcoming them. FREE ACCESS
  • 3m 8s
    At the end of the day, our job performance is based on both what we produce and how we produce it. Good listening is critical to productivity. In this video, you'll explore the benefits of good listening habits. FREE ACCESS
  • Locked
    3.  What Gets in the Way of Good Listening?
    5m 8s
    Distractions are all around you, all the time. Both physical and mental, they’re the greatest barriers to good listening. In this video, you will learn about the types of barriers you need to overcome in developing good listening habits. FREE ACCESS
  • Locked
    4.  Maintaining Your Listening Focus
    5m 46s
    Physical, mental, and emotional distractions are the root cause of poor listening. In this video, you'll explore strategies you can deploy for maintaining focus in less-than-optimal listening conditions and distracting environments. FREE ACCESS
  • Locked
    5.  Listening When Your Emotions Are Activated
    5m 54s
    Strong emotional responses can get in the way of our listening and distort how we understand the other person's message. In this video, you'll learn about ways to listen effectively even when your emotions have been triggered. FREE ACCESS
  • Locked
    6.  Let's Review
    1m 19s
    In this video, you'll review and reflect on what you've learned in the course Overcoming Barriers to Good Listening. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

Course Leadercamp on-demand: Critical Thinking
Rating 4.6 of 139 users Rating 4.6 of 139 users (139)
Course Critical Thinking: Challenging Assumptions
Rating 4.6 of 1395 users Rating 4.6 of 1395 users (1395)
Audiobook Active Listening Techniques: 30 Practical Tools to Hone Your Communication Skills

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Course Promoting a Positive Work Environment
Rating 4.7 of 77 users Rating 4.7 of 77 users (77)
Course Working Well with Others
Rating 4.6 of 4600 users Rating 4.6 of 4600 users (4600)
Course Managing Your Time So It Doesn't Manage You
Rating 4.5 of 5749 users Rating 4.5 of 5749 users (5749)