MIT SMR: Upgrading Culture for Growth and Transformation

Many leaders know that their organization's culture is blocking opportunities from disruptive technologies - but they don't know what to do about it. Soft skills and psychological safety can enable the collaboration needed to drive transformation and growth. But despite ambitious efforts to infuse such skills into their culture, many organizations fail. The secret to success: Shorten the time to reward, when people experience the new skills helping teams beat longtime challenges. Per Hugander has helped leaders at organizations including Swedish financial services group SEB make progress on complex strategic challenges. His practical approach helps people to link psychological safety to tangible business results.