Managing in a Crisis

Everyone
  • 7 videos | 20m 36s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.6 of 1146 users Rating 4.6 of 1146 users (1146)
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.

WHAT YOU WILL LEARN

  • There is no objective for the course overview
    Recognize key initial actions to take for effective crisis management
    Recognize steps for planning crisis communications before a crisis occurs
    Identify guidelines for assembling an effective crisis communications team
  • Identify the key components of an effective public response to a company crisis
    Identify the actions required to resolve and close a crisis incident
    Reflect on what you've learned

IN THIS COURSE

  • 52s
  • 3m 41s
    Learn how to recognize key initial actions to take for effective crisis management. FREE ACCESS
  • Locked
    3.  Planning Crisis Communications
    4m 5s
    In this video, you will learn how to recognize steps for planning crisis communications before a crisis occurs. FREE ACCESS
  • Locked
    4.  Assembling a Crisis Communications Team
    3m 47s
    During this video, you will discover how to identify guidelines for assembling an effective crisis communications team. FREE ACCESS
  • Locked
    5.  Issuing an Immediate Response
    3m 38s
    Discover how to identify the key components of an effective public response to a company crisis. FREE ACCESS
  • Locked
    6.  Resolving and Closing a Crisis
    3m 51s
    In this video, you will learn how to identify the actions required to resolve and close a crisis incident. FREE ACCESS
  • Locked
    7.  Let's Review
    42s
    During this video, you will learn how to reflect on what you have learned. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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