Information Systems Operations Management

CISA 2016    |    Expert
  • 10 videos | 51m 49s
  • Includes Assessment
  • Earns a Badge
Rating 4.3 of 55 users Rating 4.3 of 55 users (55)
Ensuring your organization has an effective governance framework in place includes managing risks and resources. Explore best practices for IS operations, change management, and IT asset management.

WHAT YOU WILL LEARN

  • Recognize the task and knowledge statements of domain 4
    Identify characteristics and best practices of is operations management
    Identify characteristics of it service management frameworks, and best practices
    Identify best practices for is operations
    Identify problem management and support/help desk best practices
  • Identify characteristics and best practices of change management, release management and quality assurance in is operations
    Identify characteristics and best practices for it asset management
    Distinguish between computer hardware components and architectures
    Identify characteristics and best practices for hardware maintenance and hardware monitoring
    Identify characteristics and best practices for capacity management activities

IN THIS COURSE

  • 1m 58s
    After completing this video, you will be able to recognize the task and knowledge statements of domain four. FREE ACCESS
  • 4m 29s
    In this video, you will learn how to identify characteristics and best practices of information systems operations management. FREE ACCESS
  • Locked
    3.  IT Service Management
    6m 15s
    During this video, you will learn how to identify characteristics of IT service management frameworks and best practices. FREE ACCESS
  • Locked
    4.  IS Operations
    5m 22s
    In this video, find out how to identify best practices for Information Systems operations. FREE ACCESS
  • Locked
    5.  Incident and Problem Management and Support
    4m 30s
    In this video, you will identify best practices for problem management and support/help desk. FREE ACCESS
  • Locked
    6.  Change Management
    5m 44s
    During this video, you will learn how to identify characteristics and best practices of change management, release management, and quality assurance in IS operations. FREE ACCESS
  • Locked
    7.  IT Asset Management
    5m 4s
    In this video, you will learn how to identify characteristics and best practices for IT asset management. FREE ACCESS
  • Locked
    8.  Computer Hardware Components and Architectures
    9m 32s
    In this video, you will learn the difference between computer hardware components and architectures. FREE ACCESS
  • Locked
    9.  Hardware Maintenance and Monitoring
    3m 54s
    Find out how to identify characteristics and best practices for hardware maintenance and monitoring. FREE ACCESS
  • Locked
    10.  Capacity Management
    5m 3s
    In this video, find out how to identify characteristics and best practices for capacity management activities. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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Digital badges are yours to keep, forever.

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