Final Exam: Site Reliability Engineer

WHAT YOU WILL LEARN

• 

  Describe how to classify software defects
  

  describe the api monitoring tools and their strengths and weaknesses
  

  describe the purpose and benefits of elasticsearch
  

  describe the onboarding phase of production readiness review (prr)
  

  describe types of automated testing and goal of each test type
  

  describe the steps for ending the sre engagements
  

  describe how to set ground rules for sre teams
  

  describe the keys to sustaining an effective ongoing relationship with other sres and developers
  

  identify the skills and best practices used for reverse engineering a production service call
  

  outline steps to track and identify toil and describe why less toil is better
  

  describe how knowledge sharing can help teams plan for emergencies and recover from failures
  

  identify how to select meaningful software project metrics and understand why some metrics have minimal value
  

  describe what is meant by operational load and outline the three general categories of operational load
  

  describe the importance of communication and collaboration and running effective virtual meetings
  

  describe the importance of communication and collaboration and running effective meetings
  

  describe how to measure and calculate toil
  

  recognize how to use service level objectives (slo) ensure timely responses and resolutions
  

  identify factors that contribute to team moral and stress such as financial and managerial impact
  

  describe the production readiness review (prr) and how it is used to identify the reliability needs of a service
  

  outline how on-call engineers depend on pages to respond to incidents and outages
  

  describe the technical skills required for managing a production service
  

  describe the different types of automated testing, including web applications, mobile devices, web service and data testing
  

  describe the sre service lifecycle and how it compares to the traditional software development life cycle
  

  outline the process and best practices for onboarding a new site reliability engineer
  

  identify the metrics to track when performing ci/cd
  

  describe what is meant by toil and provide examples of toil, such as applying schema changes to a database
  

  differentiate between types of toil, including; automated, manual, repetitive, and tactical
  

  describe how pair programming can be an effective collaboration tool for an sre
  

  describe how early engagement can be used to evolve the simple prr model
  

  describe useful sre data analysis metrics, and they can be effectively used to monitor and control the project
• 

  describe how sre teams perform planning and execution
  

  describe the steps that should be followed when onboarding a new site reliability engineer
  

  describe how to measure the impact of the sre engagement
  

  explain how to classify software defects
  

  describe the components on the elk stack and how it works together    
  

  identify available conferencing software that can be used for virtual meetings
  

  describe the benefits of using software metrics and how to monitor and track them
  

  describe the sre engagement model and how to use it to manage software projects
  

  describe the various types of software bugs and why they occur
  

  describe the tools that can be used to perform fault tree analysis
  

  describe the best practice when running meetings for sres
  

  describe the best practice when defining api monitoring strategies
  

  outline the purpose of customer request support tickets and provide examples of simple and complex tickets
  

  recognize key factors of a high-quality post-mortem
  

  describe the level of sre engagement during the service life cycle
  

  outline the steps involved in responding to emergency incidents
  

  simple prr model: early engagement
  

  describe manual testing and how it compares to automated testing
  

  describe the training patterns and tactics for onboarding a site reliability engineer
  

  describe the term ops mode and differentiate between ops mode and nonlinear scaling
  

  describe the engagement phase of production readiness review (prr)
  

  name the tools that can be used for onboarding a new site reliability engineer
  

  list the skills that a software reliability engineer needs to acquire to perform on-call support
  

  list details to include in an it emergency plan
  

  describe the system development life cycle (sdlc) and how it compares to the sre engagement model
  

  describe the types of meetings that useful for an sre
  

  identify some of the pitfalls encountered when using software project metrics and how to avoid them
  

  describe available conferencing software that can be used for virtual meetings
  

  identify key factors of a high-quality post-mortem
  

  outline factors that contribute to team moral and stress such as financial and managerial impact