Expanding Your Communication Skill Set
Everyone
- 6 videos | 23m 43s
- Includes Assessment
- Earns a Badge
- CPE
No organization and no individual can succeed without effective communication. What we create and achieve in business, we create and achieve together. The shared meaning that comes from expressing ourselves and listening to others enables us to align our activities toward productive goals. By building your communication skills, you strengthen your ability to collaborate and get things done. In this course, you'll learn how to build a communication skill set that allows you to convey the message you want in the workplace. You'll explore how to read your audience and make adjustments to ensure your message comes across the way you want. You'll learn the appropriate formats for communicating in various work situations, such as when to use text messaging versus email. You'll also explore how communication styles contribute to any message you send, and what techniques you need to handle tough communication situations effectively.
WHAT YOU WILL LEARN
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Discover the key concepts covered in this course
Recognize methods to consider your audience while communicating with them
Recognize the appropriate format for communicating in a given work situation -
Recognize communication styles that drive desired outcomes
Identify communication strategies to handle difficult conversations effectively
Reflect on what you've learned
IN THIS COURSE
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1m 38sSuccess in the workplace requires that you communicate effectively. Good communication ensures you get the right message across and helps you build strong working relationships with your colleagues. In this video, you'll discover the key concepts that will be covered in this course, including reading your audience and practical ways to handle tough conversations. FREE ACCESS
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4m 48sOne of the most important skills in the workplace is the ability to communicate effectively with a wide range of others. If your communication skills are weak, you’re ultimately unlikely to be successful. In this video, you'll learn methods for considering your audience's needs for successfully communicating with them. FREE ACCESS
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3. Choosing the Right Message Format5m 35sNot everyone works regular business hours, checks messages throughout the day, or works in the same time zone. Choosing the right format for communicating will help you get your message across. Choose the wrong format may mean your message gets overlooked. In this video, you'll explore the appropriate formats for communicating in a given work situation. FREE ACCESS
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4. Navigating Different Communication Styles4m 49sBuilding a flexible communication style is essential to working relationships and performance. By flexing your workplace communication style, you can become more agile and successful at work. In this video, you'll be learn how different communication styles can drive desired work outcomes. FREE ACCESS
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5. Communicating Well in Difficult Conversations5m 38sWhen conversations become sensitive or heated, managing your emotions will help you stay calm and work to find a solution. In this video, you'll explore communication strategies for handling difficult conversations effectively. FREE ACCESS
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6. Let's Review1m 16sIn this video, you'll review and reflect on what you've learned in this course, Expanding Your Communication Skill Set. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.YOU MIGHT ALSO LIKE
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