Enhancing Communication through Listening
Everyone
- 6 videos | 22m 36s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Listening is one of the most important ways to ensure effective communication, yet it gets the least focus in a workplace. Listening plays a vital role in any collaborative environment because being able to listen well helps you understand other peoples' perspectives. In this course, you'll learn how to adopt some established best practices for more-focused and committed listening. You'll discover how to develop active listening skills and how to build trust with the power of attention and listening. You'll also learn to recognize the types of listening that help you better understand the messages you receive in different situations.
WHAT YOU WILL LEARN
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Discover the key concepts covered in this course
Identify best practices for more focused and committed listening
Recognize methods for active listening -
Recognize strategies to build trust through listening
Recognize the types of listening that help you better understand the messages you receive in various situations
Reflect on what you've learned
IN THIS COURSE
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1m 26sImagine giving a presentation at work, but nobody's listening. Your presentation feels pointless. After all, what good is speaking if no one is listening? In this video, you'll learn the key concepts that will be covered in this course, including the development of active listening skills and how to use situational listening to enhance communication. FREE ACCESS
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5m 22sListening and hearing are not the same. Hearing involves perceiving sounds passively while listening is more active and involves analyzing and understanding what you hear. To communicate successfully, it’s essential to listen effectively. In this video, you'll learn best practices for more focused and committed listening. FREE ACCESS
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3. Developing Active Listening Skills5m 5sIf you want to stand out at work and display leadership potential, it’s important to develop active listening skills. As an active listener, you can gain a reputation for being a team player that others want to work with. In this video, you'll explore methods for building active listening skills. FREE ACCESS
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4. Using Listening to Build Trust4m 13sYour credibility, likeability, and effectiveness are associated strongly with the level of trust that people believe they can share with you. Building trust takes time, and it’s grounded in effective listening. In this video, you'll learn strategies for building trust through listening. FREE ACCESS
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5. Working with Situational Listening Types4m 58sThe kinds of messages you receive vary, depending on the context. You can adapt to changing situations by applying different listening types. In this video, you'll explore the types of listening that help you better understand the messages you receive in various situations. FREE ACCESS
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6. Let's Review1m 32sIn this video, you'll review and reflect on what you've learned in the course Enhancing Communication through Listening. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
