Effectively Communicating Change: Strategies for Digital Transformation

Everyone
  • 7 videos | 25m 56s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Mastering the art of effective communication will help you drive successful change management in digital transformation initiatives. In this course, you will learn about the importance of communicating in digital change management initiatives, developing a comprehensive change management strategy, and using communication techniques to gain positive acceptance of digital transformation. Additionally, you'll explore how to manage expectations and address resistance when communicating change in digital transformation.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize the importance of communication in digital change management initiatives
    Create a comprehensive change management strategy to implement successful digital transformation
    Identify communication techniques to gain positive acceptance of digital transformation
  • Recognize strategies for managing expectations and addressing resistance
    Specify the effectiveness of communicating change in digital transformation
    Reflect on what you've learned

IN THIS COURSE

  • 2m 25s
    Effective communication is essential to successful change management during digital transformation initiatives. In this video, you will be introduced to the key concepts that will be covered in this course. FREE ACCESS
  • 5m 12s
    It's important to understand the critical role of communication in successful digital transformation. In this video, you'll learn about the role of communication in facilitating successful change management during digital transformation. You'll also learn about identifying common communication barriers and challenges that arise during change initiatives. FREE ACCESS
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    3.  Developing a Comprehensive Change Communication Strategy
    4m 53s
    Developing an effective communication strategy is vital for ensuring successful change management. In this video, you'll learn how to create a structured communication plan that outlines key messages, target audiences, and communication channels. You'll also learn about tailoring communication strategies to meet the needs of different stakeholders, ensuring clarity and relevance. FREE ACCESS
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    4.  Utilizing Effective Communication Techniques
    3m 23s
    You can enhance stakeholder engagement through effective storytelling and active listening. In this video, you'll learn how to implement storytelling techniques to convey the vision and benefits of digital transformation, enhancing stakeholder engagement. You'll also learn about employing active listening and feedback mechanisms to foster two-way communication and address concerns. FREE ACCESS
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    5.  Managing Expectations and Addressing Resistance
    4m 12s
    Master the art of managing expectations and addressing resistance in digital transformation. In this video, you'll learn how to develop strategies for managing expectations and communicating timelines, roles, and responsibilities during the transformation process. You'll also identify potential sources of resistance and create targeted communication approaches to mitigate concerns. Additionally, you'll design a communication strategy that emphasizes transparency and addresses both the benefits and potential downsides of change. FREE ACCESS
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    6.  Monitoring and Evaluating Communication Effectiveness
    4m 5s
    You can optimize communication effectiveness through metrics and continuous improvement. In this video, you'll learn how to establish metrics and KPIs to assess the effectiveness of communication strategies and their impact on stakeholder engagement and the organization. You'll also learn about conducting post-implementation reviews to gather feedback and refine communication approaches for future initiatives. FREE ACCESS
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    7.  Course Summary
    1m 46s
    In this video, you'll review and reflect on what you've learned in the course Effectively Communicating Change: Strategies for Digital Transformation. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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