DevOps Engineering: Upgrading Legacy Systems & Support Systems

DevOps    |    Intermediate
  • 14 videos | 57m 21s
  • Includes Assessment
  • Earns a Badge
Rating 4.1 of 26 users Rating 4.1 of 26 users (26)
Most organisations have a mix of legacy and advanced systems. In this course, you'll explore how you can avoid the trap of legacy system architecture with DevOps and CloudOps. You'll learn the strategies, best practices, and benefits of modernizing or migrating legacy system architectures to multi-cloud architecture. Next, you'll look at different types of failover that can be adopted to manage system failures and the organizational structure that can be adopted to support mature multi-cloud deployments. You'll move on to learn about the elements of support systems and tools that enable robust technical and operational support systems. Finally, you'll examine how to use Git for issue tracking and Freshdesk for implementing a support ticketing system.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recall the typical architecture of legacy applications and recognize approaches for avoiding the trap of legacy system architecture using classic devops and cloudops principles
    Recognize the benefits of modernizing traditional or legacy systems to multi-cloud architecture using cloudops best practices
    Specify strategies that can be employed to migrate from legacy to cloudops and recognize best practices and principles that can be adopted for productive legacy system upgrades
    Recognize elements that should be considered when planning and designing end-to-end support systems for the enterprise
    List the benefits of operational level agreement and root cause analysis in eliminating reoccurring support issues in enterprise applications that are deployed in multi-cloud environments
    Recall the various types of failover that can be adopted to manage system failures while ensuring sla fulfilment for the end users
  • Specify the benefits of perceived organizational support and recognize the organizational structure that can be adopted to support mature multi-cloud deployments
    Recognize tools that can be used to define collaborative platforms to enable robust technical and operational support systems
    Differentiate between support mechanisms for traditional technical systems and support systems for hosted or cloud platforms and applications
    List technical and security issues that need to be supported in the enterprise and describe the process of setting up technical triage and the use of forensic analysis to track and manage issues
    Use git to set up issue tracking that can be used to help build collaborative support systems
    Use freshdesk to implement a support ticketing system to help increase efficiency using automation and self-service support management
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 10s
  • 7m 50s
    Upon completion of this video, you will be able to recall the typical architecture of legacy applications and recognize approaches for avoiding the trap of legacy system architecture using classic DevOps and CloudOps principles. FREE ACCESS
  • Locked
    3.  Benefits of Modernizing Legacy Apps
    4m 50s
    Upon completion of this video, you will be able to recognize the benefits of modernizing traditional or legacy systems to a multi-cloud architecture using CloudOps best practices. FREE ACCESS
  • Locked
    4.  Legacy to CloudOps Migration
    4m 31s
    Upon completion of this video, you will be able to specify strategies that can be employed to migrate from legacy to CloudOps and recognize best practices and principles that can be adopted for productive legacy system upgrades. FREE ACCESS
  • Locked
    5.  Support System Elements
    5m 41s
    Upon completion of this video, you will be able to recognize elements that should be considered when planning and designing end-to-end support systems for enterprise. FREE ACCESS
  • Locked
    6.  OLA and RCA
    5m 10s
    After completing this video, you will be able to list the benefits of Operational Level Agreement and Root Cause Analysis in eliminating reoccurring support issues in enterprise applications that are deployed in multi-cloud environments. FREE ACCESS
  • Locked
    7.  Failover Types and SLA
    5m
    After completing this video, you will be able to recall the various types of failover that can be adopted to manage system failures while ensuring SLA fulfillment for the end users. FREE ACCESS
  • Locked
    8.  Perceived Organizational Support
    3m 5s
    Upon completion of this video, you will be able to specify the benefits of Perceived Organizational Support and recognize the organizational structures that can be adopted to support mature multi-cloud deployments. FREE ACCESS
  • Locked
    9.  Tools for Managing Organizational Support
    3m
    After completing this video, you will be able to recognize tools that can be used to define collaborative platforms to enable robust technical and operational support systems. FREE ACCESS
  • Locked
    10.  Support System for Legacy and Hosted Apps
    3m 11s
    In this video, you will learn how to differentiate between support mechanisms for traditional technical systems and support systems for hosted or cloud platforms and applications. FREE ACCESS
  • Locked
    11.  Supporting Technical and Security Issues
    5m 23s
    After completing this video, you will be able to list technical and security issues that need to be supported in the enterprise and describe the process of setting up technical triage and the use of forensic analysis to track and manage issues. FREE ACCESS
  • Locked
    12.  Configuring Issue Tracking with Git
    3m 39s
    In this video, you will use Git to set up issue tracking that can be used to help build collaborative support systems. FREE ACCESS
  • Locked
    13.  Setting up a Ticketing System
    2m 58s
    In this video, you will learn how to use Freshdesk to implement a support ticketing system to help increase efficiency by automating and self-managing support. FREE ACCESS
  • Locked
    14.  Course Summary
    1m 53s

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