Developing Diplomacy and Tact

Everyone
  • 6 videos | 22m 5s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.6 of 1501 users Rating 4.6 of 1501 users (1501)
In business, the best communicators tailor what they say based on other people's perspectives, goals, and feelings. Communicating with diplomacy and tact allows you to be more persuasive and build stronger relationships. In this course, you'll learn about tact and diplomacy: what they are, and how enhancing your business communication skills through their employment can be of value. You'll also learn skills and strategies to put tact and diplomacy to work for you.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Identify the characteristics of tact and diplomacy
    Recognize the value of improving tact and diplomacy skills
  • Identify ways to improve tact and diplomacy by focusing on others
    Identify key skills needed for actively demonstrating tact and diplomacy
    Identify strategies to overcome common internal challenges to remaining diplomatic

IN THIS COURSE

  • 51s
    After completing this video, you will be able to discover the key concepts that will be covered in this course. FREE ACCESS
  • 4m 20s
    After completing this video, you will be able to identify the characteristics of tact and diplomacy. FREE ACCESS
  • Locked
    3.  Building Relationships with Tact and Diplomacy
    4m 1s
    After completing this video, you will be able to recognize the value of improving tact and diplomacy skills. FREE ACCESS
  • Locked
    4.  Focusing on Others to Build Tact
    4m 59s
    After completing this video, you will be able to identify ways to improve tact and diplomacy by focusing on others. FREE ACCESS
  • Locked
    5.  Exhibiting Tact and Diplomacy Actively
    3m 28s
    After completing this video, you will be able to identify key skills needed for actively demonstrating tact and diplomacy. FREE ACCESS
  • Locked
    6.  Mastering Internal Challenges to Diplomacy
    4m 26s
    After completing this video, you will be able to identify strategies to overcome common internal challenges to remaining diplomatic. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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