Detecting and Dealing with Performance Problems

Everyone
  • 8 videos | 20m 58s
  • Includes Assessment
  • Earns a Badge
  • Certification PMI PDU
Rating 4.2 of 1024 users Rating 4.2 of 1024 users (1024)
When valuable top performers choose to terminate their contracts to take up more challenging positions elsewhere, it can be a consequence of poor performance management. Identifying a performance problem early and diagnosing it accurately is key to managing performance effectively. You've got to involve employees in what might be difficult conversations to discover actual root causes and come up with the best possible solutions. In this course, you'll learn how to detect, identify, and question problems in your workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes - both external and internal - to help find the best solution and avoid a contract termination of a valuable employee.

WHAT YOU WILL LEARN

  • Identify methods of gathering employee performance information
    Recall sources of information for identifying performance problems
    Identify questions to ask when assessing the scope and frequency of performance problems
    Match areas of performance problem impact to considerations in those areas
  • Recall guidelines for diagnosing employee performance problems
    Recall external causes of performance problems
    Recognize internal causes of performance problems

IN THIS COURSE

  • 46s
  • 2m 55s
  • Locked
    3.  Identifying Performance Problems
    3m 36s
    Learn how to recall sources of information to identify performance problems. FREE ACCESS
  • Locked
    4.  Assessing Performance Problems: Scope and Frequency
    3m 24s
    In this video, you will learn how to identify questions to ask when assessing the scope and frequency of performance problems. FREE ACCESS
  • Locked
    5.  Assessing Performance Problems: Impact
    2m 13s
    During this video, you will learn how to match areas of performance problem impact to considerations in those areas. FREE ACCESS
  • Locked
    6.  Guidelines for Diagnosing Performance Problems
    2m 46s
    Discover how to recall guidelines for diagnosing employee performance problems. FREE ACCESS
  • Locked
    7.  Identifying External Causes of Performance Problems
    2m 34s
    In this video, you will learn how to recall external causes of performance problems. FREE ACCESS
  • Locked
    8.  Identifying Internal Causes of Performance Problems
    2m 45s
    During this video, you will learn how to recognize internal causes of performance problems. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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