Building a Digital Market via Websites and Email
Everyone
- 9 videos | 38m 26s
- Includes Assessment
- Earns a Badge
- CPE
According to recent research, over 90% of business-to-business customers carry out online research before they make a purchase decision. It's clear that it's important for every business to have an online presence. Today, when customers have a need or a problem to solve, the first step is to search for an answer online. In this course, you'll learn about how customers search for solutions to their needs and how businesses can match those searches with the right online presence. You'll also learn how an online presence can be designed to engage and connect with customers, building strong relationships to support your business, as well as how you can increase conversion by optimizing your website content for searches. Finally, you'll examine the role of email marketing, which continues to provide one of the highest returns on investment of any digital channel by examining the key elements of compelling email communications, including how they align to your customer's journey, and how they can help you to achieve your business objectives. This course was developed in partnership with the Digital Marketing Institute. (www.digitalmarketinginstitute.com) For those who are interested in pursuing a certification, please contact the Digital Marketing Institute directly via this website: https://digitalmarketinginstitute.com/lp/skillsoft
WHAT YOU WILL LEARN
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Discover the key concepts covered in this course
Recognize the indications that online searching has become the predominant pathway driving consumer discovery and action
Identify the critical benefits and advantages for businesses that use a website to engage with customers
Identify the best practices of websites that consistently drive high volumes of online search traffic
Identify the best practices for providing a quality online user experience for consumers -
Identify best practices for using the customer journey model to maximize valuable customer actions
Recognize the key challenges that successful email marketing campaigns need to address
Identify the advantages of email marketing for engaging customers and driving conversions
Match the characteristics of well-designed email marketing campaigns to the valuable outcomes they facilitate for customers and businesses
IN THIS COURSE
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1m 18sAfter completing this video, you will be able to discover the key concepts covered in this course. FREE ACCESS
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3m 44sAfter completing this video, you will be able to recognize the indications that online searching has become the predominant pathway driving consumer discovery and action. FREE ACCESS
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3. Why Businesses Need a Website6m 24sAfter completing this video, you will be able to identify the critical benefits and advantages for businesses that use a website to engage with customers. FREE ACCESS
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4. Matching a Website to Customer Need3m 33sAfter completing this video, you will be able to identify the best practices of websites that consistently drive high volumes of online search traffic. FREE ACCESS
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5. Design for User Experience6m 24sAfter completing this video, you will be able to identify the best practices for providing a quality online user experience for consumers. FREE ACCESS
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6. Customer Journey and Conversions6m 17sAfter completing this video, you will be able to identify best practices for using the customer journey model to maximize valuable customer actions. FREE ACCESS
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7. Key Concepts of Email Marketing4m 8sAfter completing this video, you will be able to recognize the key challenges that successful email marketing campaigns need to address. FREE ACCESS
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8. Advantages of Email Marketing2m 37sAfter completing this video, you will be able to identify the advantages of email marketing for engaging customers and driving conversions. FREE ACCESS
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9. Email Campaigns and the Customer Journey4m 3sAfter completing this video, you will be able to match the characteristics of well-designed email marketing campaigns to the valuable outcomes they facilitate for customers and businesses. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
