Working with the Enemy: How to Survive and Thrive with Really Difficult People
- 2h 1m
- Mike Leibling
- Kogan Page
- 2009
Working with the Enemy describes survival strategies for working with 15 very difficult personality types. It shows how to take control of an “enemy” situation and turn it around. The book clarifies what makes these “enemies” so difficult, and it shows how to deal with them and prevent future difficult situations.
This book looks in general at how to understand what we are doing “wrong” and gives advice on how to handle ourselves differently. The many case studies, tips, techniques and strategies will help readers respond to "enemy" co-workers in a thoughtful, strategic, and constructive way.
About the Author
Mike Leibling is a writer, coach and mentor. After working at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy StrategyT to help people and organizations overcome and prevent difficult situations.
In this Book
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Working with the Enemy — How to Survive and Thrive with Really Difficult People
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Preface
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Introduction
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Essential Survival Strategy 1—Communicate Extra Calmly and Clearly
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Essential Survival Strategy 2—Keep Things Real and in Perspective
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Essential Survival Strategy 3—Don’t Feel Pressured into Acting too Soon
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Stop Feeling There are No Choices
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Essential Survival Strategy 5—Don’t Let the ‘Enemy’ Dwell on your Mind
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Essential Survival Strategy 6—Don’t Let the ‘Enemy’ Pull Your Strings
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Essential Survival Strategy 7—Don’t Automatically Believe Other People
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Essential Survival Strategy 8—Don’t Let the Past Block your Future
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Essential Survival Strategy 9—Don’t Take it Personally – Take it ‘Behaviourally’ Instead
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Essential Survival Strategy 10—Look After Yourself
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Type 1—People Who Bully
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Type 2—People Who Put their own Needs First
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Type 3—People Who are Hard to Connect With
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Type 4—People Who are Out of their Depth
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Type 5—People Who Meddle
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Type 6—People Who are Fickle
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Type 7—People Who are Unlike Me
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Type 8—People Who are Like Me
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Type 9—People Who are Close to Me
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Type 10—Me Myself
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Type 11—Everybody Else
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Type 12—People Who Regard Me as a Type, Not a Person
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Type 13—People Who ‘Change’ Me
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Type 14—People Who Bring out the Rescuer in Me
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Type 15—People Who Bring out the Rebel in Me, the Worst in Me
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Top Tips for Information Gathering
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Information Questionnaire
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Getting your Goal Plan Ready
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Making your Goal Plan Happen and Getting What you Want
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Thinking the Unthinkable
